Title: Hotel New Tsuruta Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel New Tsuruta Travelers soak in an indoor mineral hot spring for ultimate relaxation, then browse the on-site shops for unique finds at this tranquil retreat ## Photo gallery for Hotel New Tsuruta ![Hot springs - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/ebfd1e02.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Modern Japanese-Style Room (Non-Smoking) Ocean view | In-room safe, desk, free WiFi, bed sheets - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/b4e51042.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/62f90e88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/e9bf2e57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Casual Japanese- Style room, Non Smoking, Ocean view | In-room safe, desk, free WiFi, bed sheets - Hotel New Tsuruta (Beppu)](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/97b961ac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Takegawara Onsen, Hotel New Tsuruta offers a peaceful escape with an indoor mineral hot spring. Enjoy on-site shopping and multilingual staff assistance. Luggage storage ensures a hassle-free experience. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Parking available - Housekeeping - 24/7 front desk £27 additional charges may apply 19 Jan - 20 Jan ## Room options ### Check availability for these dates Tonight [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9302950&PinnedHotelID=9302950&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 16 of 16 rooms ### View all photos for Twin Room, Non Smoking ![Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/c92c7119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 9.0 Wonderful 7 reviews ### Highlights Air conditioning Fridge LCD TV Private bathroom Toilet with electronic bidet Hairdryer Bathrobes Shower/bath combination - 301 sq ft - City view - Sleeps 2 - 2 Large Single Beds ### View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub ![Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/86b146d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub 9.0 Wonderful 2 reviews ### Highlights Air conditioning Fridge LCD TV Private bathroom Toilet with electronic bidet Hairdryer Bathrobes Shower/bath combination - 592 sq ft - Ocean view - Sleeps 5 - 5 Single Futons ### View all photos for Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking ![Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/w2358h1574x4y3-3abfe0ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking 7.4 Good 3 reviews ### Highlights Air conditioning Fridge LCD TV Shower/bath combination Toilet with electronic bidet Hairdryer Bathrobes Coffee/tea maker - 301 sq ft - Sleeps 4 - 1 Single Futon ### View all photos for Casual Japanese- Style room, Non Smoking, Ocean view ![Casual Japanese- Style room, Non Smoking, Ocean view | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/59f5e14e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casual Japanese- Style room, Non Smoking, Ocean view 8.0 Very good 12 reviews ### Highlights Air conditioning Fridge LCD TV Private bathroom Toilet with electronic bidet Hairdryer Bathrobes Shower/bath combination - 301 sq ft - Ocean view - Sleeps 3 - 3 Single Futons ### View all photos for Standard Japanese-style room /Non Smoking/ Ocean View ![Standard Japanese-style room /Non Smoking/ Ocean View | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/8a8456b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese-style room /Non Smoking/ Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Fridge LCD TV Private bathroom Toilet with electronic bidet Hairdryer Bathrobes Shower/bath combination - 301 sq ft - Ocean view - Sleeps 3 - 3 Single Futons ### View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm) ![Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm) | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/df9f0a85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm) ### Highlights Air conditioning Fridge LCD TV Private bathroom Toilet with electronic bidet Hairdryer Bathrobes Shower/bath combination - 301 sq ft - City view - Sleeps 3 - 4 Single Futons ### View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view ![Premium Modern Japanese-Style Room (Non-Smoking) Ocean view | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/b4753357.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Modern Japanese-Style Room (Non-Smoking) Ocean view 8.0 Very good 1 review ### Highlights Air conditioning Fridge LCD TV Private bathroom Toilet with electronic bidet Hairdryer Bathrobes Shower/bath combination - 506 sq ft - Ocean view - Sleeps 3 - 3 Single Futons ### View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) ![Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/08fbfe9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) ### Highlights Air conditioning Fridge LCD TV Shower/bath combination Toilet with electronic bidet Hairdryer Bathrobes Coffee/tea maker - 301 sq ft - Sleeps 4 - 4 Single Futons ### View all photos for Japanese Style Room With Shared Bathroom ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/w635h440x0y0-87bc2ea5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With Shared Bathroom - Sleeps 5 ### View all photos for Economy Japanese Style Room With Bathtub With City Side ![Living area | 24-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/c99d63d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese Style Room With Bathtub With City Side - Sleeps 4 ### View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/494b630c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡) - Sleeps 2 ### View all photos for AKARITEI Large Japanese Style Room With Bay View With Bath ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/b1ddf49e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### AKARITEI Large Japanese Style Room With Bay View With Bath - Sleeps 6 ### View all photos for Casual Japanese Style Room With Shower Room With Bay Side ![Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/w646h440x14y0-957148fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casual Japanese Style Room With Shower Room With Bay Side - Sleeps 4 ### View all photos for Large Japanese Style Room No View With Shared Bathroom ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/ff3380c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large Japanese Style Room No View With Shared Bathroom - Sleeps 10 ### View all photos for Standard Japanese Style Room With Bay View With Bathtub ![Combined shower/bathtub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/eacb3f26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Style Room With Bay View With Bathtub - Sleeps 4 ### View all photos for High Floor,Premium Japanese Modern Room With Bay View With Unit Bath ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9310000/9303000/9302950/08416b10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor,Premium Japanese Modern Room With Bay View With Unit Bath - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Hotel-New-Tsuruta.h9302950.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Hotel-New-Tsuruta.h9302950.Hotel-Information) ## About the area Located in Beppu, Hotel New Tsuruta is in the city centre and by the ocean. The area's natural beauty can be seen at Hells of Beppu and popular attractions include Kijima Kogen Park and African Safari. Takegawara Onsen is another place to visit that comes recommended. [Visit our Beppu travel guide](https://www.expedia.co.uk/Beppu.dx6402) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.27863%2C131.50623&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CveM9LWxHZzWbXPVXQACwnGZrFk=) 1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920 ### What's nearby - Takegawara Onsen \- 1 min walk \- 0.1 miles - Beppu Tower \- 4 min walk \- 0.3 miles - Kaimonji Onsen \- 4 min walk \- 0.3 miles - Beppu Park \- 16 min walk \- 0.9 miles - Jigokumushikobo Kannawa \- 4 min drive \- 1.8 miles ### Getting around - Beppu Station - 7 min walk - Kamegawa Station - 18 min drive - Oita (OIT) - 52 min drive ### Restaurants - ‪ろばた仁 本店 - ‬1 min walk - ‪みなみ丸 合歓 - ‬1 min walk - ‪生一本 本店 - ‬1 min walk - ‪別府炭焼亭 ちはら29 - ‬2 min walk - ‪とさか - ‬1 min walk ## About this property ### Hotel New Tsuruta Hotel near Takegawara Onsen Hotel New Tsuruta provides amenities, such as an indoor mineral hot spring (onsen) and shopping on-site. Guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge) - A vending machine, luggage storage and a 24-hour front desk - Multilingual staff, a lift and a front desk safe - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel New Tsuruta have perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Toilets with electronic bidets, shower/bath combinations and free toiletries - 24-inch LCD TVs with digital channels - Wardrobes/cupboards, fridges and coffee/tea makers ## Similar properties ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/5000000/4580000/4572100/4572037/c9498e72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Beppu Beppu - Spa - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 1,001 reviews £44 additional charges may apply 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4572037&PinnedHotelID=4572037&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4600000/4595700/4595608/a2af1275.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nishitetsu Resort Inn Beppu Beppu - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 1,002 reviews £50 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4595608&PinnedHotelID=4595608&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8210000/8207900/8207859/f541bbcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nogamihonkan Ryokan Beppu - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 931 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8207859&PinnedHotelID=8207859&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9690000/9681500/9681440/94e82ce8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Umino hotel Hajime Beppu - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 698 reviews £75 additional charges may apply 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9681440&PinnedHotelID=9681440&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/5000000/4350000/4347000/4346903/97dbe5ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Seawave Beppu Beppu - Spa - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 229 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=4346903&PinnedHotelID=4346903&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/54000000/53480000/53474900/53474880/7680953e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SUPER HOTEL Beppu Ekimae Beppu - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 9.2 Wonderful 207 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=53474880&PinnedHotelID=53474880&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/12000000/11980000/11974900/11974863/6abf4048.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arthur KITAHAMA BASE Beppu - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 93 reviews £44 additional charges may apply 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=11974863&PinnedHotelID=11974863&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/10000000/9780000/9777000/9776950/006d6eb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beppu Daiiti Hotel Beppu - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 901 reviews £33 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9776950&PinnedHotelID=9776950&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/69000000/68080000/68077400/68077343/3eea5d9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMANEK Inn Beppu Beppu - Pool - Hot tub - Free Wi-Fi - Air-conditioning 8.0 Very good 158 reviews £40 additional charges may apply 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=68077343&PinnedHotelID=68077343&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/46000000/45780000/45772900/45772868/cafef77c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BeppuOnsen Hotel Sansenkaku Beppu - Free Wi-Fi - Air-conditioning - Breakfast available 9.6 Exceptional 24 reviews £66 additional charges may apply 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=45772868&PinnedHotelID=45772868&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Uncovered parking on site (JPY 700 per stay) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 2,500 per person - Hosted evening meal available for a fee of JPY 14,000; reservation required ### Things to do - Hot springs - Shopping ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - On the bay ### Spa - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Wheelchair-accessible path to lift ### More - 1 building - 8 floors - Built in 1968 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Towels provided ### Entertainment - 24-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 2500 per person - Uncovered self-parking fee: JPY 700 per stay - Hosted evening meal: JPY 14000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hotel New Tsuruta Beppu Hotel New Tsuruta New Tsuruta Beppu New Tsuruta Hotel New Tsuruta Hotel Hotel New Tsuruta Beppu Hotel New Tsuruta Hotel Beppu ## Frequently asked questions ### Is Hotel New Tsuruta pet-friendly? ### How much does it cost to stay at Hotel New Tsuruta? ### How much is parking at Hotel New Tsuruta? ### What time is check-in at Hotel New Tsuruta? ### What time is check-out at Hotel New Tsuruta? ### Where is Hotel New Tsuruta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel New Tsuruta Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 302 8 - Good 351 6 - Okay 128 4 - Poor 36 2 - Terrible 15 ## Reviews ### 8/10 Good #### Mari 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Breakfast buffet was plentiful and tasty using local ingredients ##### Mari Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yu Te 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again. ##### Yu Te Stayed 2 nights in Jan 2025 ### 8/10 Good #### Jasmin 21 May 2025 Liked: Cleanliness, staff & service, amenities Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious. ##### Jasmin Stayed 1 night in May 2025 ### 10/10 Excellent #### Junheum 29 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent view and restaurant foods. Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive. ##### Junheum Stayed 2 nights in Jan 2025 ### 8/10 Good #### Donna 23 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice views Very pleasant stay. Nice views and great Onsen is a plus ##### Donna Stayed 2 nights in Sep 2023 ### 8/10 Good #### Sotaro 23 Dec 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Good location and breakfast Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen ##### Sotaro Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jose 10 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Service Kind Receptionist Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom. ##### Jose Stayed 3 nights in May 2024 ### 10/10 Excellent #### Tyler 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff. ##### Tyler Stayed 1 night in Jun 2024 ### 10/10 Excellent #### JiHyun 17 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel! ##### JiHyun Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Grey 23 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance. ##### Grey Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Sharon 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer. ##### Sharon Stayed 1 night in May 2024 ### 8/10 Good #### Verified traveller 24 Feb 2025 Liked: Staff & service, room comfort Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience. ##### Verified traveller Stayed 1 night in Feb 2025 ### 8/10 Good #### Pei Shan 6 Dec 2023 Liked: Cleanliness, amenities Pros: 1\. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1\. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2\. The hotel was unmanned at night, which may pose a security issue. 3\. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4\. No daily cleaning service. Even bath towels were not replaced. 5\. Hotel is old and tired looking. ##### Pei Shan Stayed 2 nights in Dec 2023 ### 8/10 Good #### Wei-Chih 22 Dec 2024 Liked: Cleanliness, staff & service, room comfort Great location. Hotel needs some renovations. ##### Wei-Chih Stayed 2 nights in Dec 2024 ### 8/10 Good #### レイコ 23 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff, nice location. I'm sutisfied with this hotel. ##### レイコ Stayed 1 night in Mar 2023 ### 10/10 Excellent #### john 9 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay. ##### john ### 10/10 Excellent #### ivy 4 Jul 2025 Liked: Cleanliness, staff & service Japanese style tatami are too thin, it will be much better if change to a thick one ##### ivy Stayed 1 night in Jun 2025 ### 8/10 Good #### Naveed 18 Nov 2023 Liked: Cleanliness, staff & service Average good ##### Naveed Stayed 1 night in Nov 2023 ### 6/10 Okay #### Ito 18 Jan 2026 Liked: Cleanliness 全体的に悪くはないのですが、上の階の足音がひびいてうるさいです ##### Ito Stayed 1 night in Jan 2026 ### 10/10 Excellent #### MIKU 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities スタッフさん達が丁寧親切。お風呂も良かったです ![](https://a.travel-assets.com/ugc/hotel-reviews/b917d6af-0646-4031-99ca-49558806b476-1768269410411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e0bdd0c-fd13-4dd6-b7e2-c1ea2ae584f4-1768269410971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MIKU Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### RYOSUKE 12 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities 駐車場の対応を快くしていただきました。 大変助かりました。大満足です。 ##### RYOSUKE Stayed 1 night in Jan 2026 ### 6/10 Okay #### Kayo 19 Nov 2025 Liked: Cleanliness Disliked: Property conditions & facilities スタッフの方たちはみんな感じがよくよかったです。 大浴場の素足のエリアに海外の方がスリッパのままウロウロしていました。気にぬりました。 お掃除は、行き届いていたと思うのですが、かなり部屋がレトロで。 トイレの床の角などバレていたのが気になりました。古いので仕方ないかと思いますが。 ##### Kayo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kazunori 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities 総合的に料金以上のサービス ##### Kazunori Stayed 1 night in Oct 2025 ### 10/10 Excellent #### りょう 30 Sept 2025 Liked: Staff & service オーシャンビューでよかったです！温泉、朝食付きであのお値段なら大満足です！朝食も美味しかったです。 駐車場代が無料だとよかったのですが… また機会があればお邪魔します！ ##### りょう Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### satoko 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities 温泉もゆっくり入れてリラックスできた ##### satoko Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [La Vista Fuji Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.co.uk/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Forest Villa Huis Ten Bosch](https://www.expedia.co.uk/Sasebo-Hotels-Huis-Ten-Bosch-Forest-Villa.h11900097.Hotel-Information) > > [Mr KINJO in Nishihara Inter](https://www.expedia.co.uk/Okinawa-Hotels-Sekai-No-Sakihama.h33757566.Hotel-Information) > > [HOSHINOYA Karuizawa](https://www.expedia.co.uk/Karuizawa-Hotels-HOSHINOYA-Karuizawa.h2824199.Hotel-Information) > > [The Hiramatsu Hotels & Resorts Ginoza](https://www.expedia.co.uk/Okinawa-Hotels-THE-HIRAMATSU-HOTELS-RESORTS-GINOZA.h32897372.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Sado Ryotsu Shiizaki Onsen](https://www.expedia.co.uk/Sado-Hotels-SADO-RYOTSU-SHIIZAKI-ONSEN-SUNSETLAKE-THE-HOTEL-AOKIYA.h23365964.Hotel-Information) > > [Shukubo Kawaseminoshou - The Kingfisher resort -](https://www.expedia.co.uk/Taketa-Hotels-Shukubo-Kawaseminoshou-The-Kingfisher-Resort.h17363713.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Glamday Style Hotel & Resort Okinawa Yomitan](https://www.expedia.co.uk/Okinawa-Hotels-GLAMDAY-STYLE-HOTELRESORT-OKINAWA-YOMITAN.h33352505.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kanatanosato](https://www.expedia.co.uk/Wakayama-Hotels-Kanatanosato.h107541516.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.co.uk/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [koukasha](https://www.expedia.co.uk/Yamaguchi-Hotels-Koukasha.h103823869.Hotel-Information) > > [Rakuten STAY VILLA Fuji Yamanakako](https://www.expedia.co.uk/Yamanakako-Hotels-Rakuten-STAY-VILLA-Fujiyamanakako.h54138315.Hotel-Information) > > [The Terrace Club Wellness Thalasso At Busena](https://www.expedia.co.uk/Okinawa-Hotels-The-Terrace-Club-At-Busena.h5174538.Hotel-Information) > > [Asakusasannsou](https://www.expedia.co.uk/Uonuma-Hotels-Asakusasannsou.h94758363.Hotel-Information) > > [7c villa & winery](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-7c-Villa-Winery.h109418035.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.co.uk/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.co.uk/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Ohnoso](https://www.expedia.co.uk/Onjuku-Hotels-Ohnoso.h98506481.Hotel-Information) > > [Fuji Lake Hotel](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Fuji-Lake-Hotel.h5183138.Hotel-Information) > > [edit x seven FUJI GOTEMBA](https://www.expedia.co.uk/Gotemba-Hotels-FAV-LUX-FUJI-GOTEMBA.h112914944.Hotel-Information) > > [Kannawaen](https://www.expedia.co.uk/Oita-Hotels-Kannawaen.h20371298.Hotel-Information) ---