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Friendly and courteous staff, housekeeping very forthcoming and service-oriented. Room absolutely clean, amenities have been replenished every day. Beach with wonderful water close to the Hotel ; Beach itself clean and in good condition. Hotel facility well maintained with beautiful flowers and palm trees.

Absolutely loved the hotel, especially the amenities. Spa was amazing with multiple saunas, steam room, ice room, cold plunge and infinity pool. And room had great view of the ocean.

Wir verbrachten eine Woche im Hotel mit Halbpension und fühlten uns sehr wohl und willkommen. Das Zimmer war gut, die Sprudelbadewanne im Badezimmer war super. Das Essen wunderbar. Es gab abends 5 x italienisches Fünfgängemenü (Wahl zwischen Fisch und Fleisch) und 2 x japanisches Essen. Beim Frühstück stand westliches oder japanisches Frühstück zur Auswahl. Die Hotelküche beherrscht beides sehr gut. Das Personal spricht etwas Englisch. Genug gut für unsere Bedürfnisse. Ich empfehle das Hotel...

Spa is wonderful and relaxing. You should use every day Staff friendly and provided good advice. Car always ready when we needed it Food really good and filling including breakfast and cocktail hour Room very comfortable. We had requested sunset view not realising that it overlooks the entrance and carpark rather than straight out over the beach/sea Nothing was too much of an issue. There are other restaurants in the same hotel resport som you could stay on site all the time...

The whole resort is absolutely stunning - the food, the staff, the views, the beach, the activities - all perfect. Such an idyllic location - also so much fun having your own golf cart for the entire stay. We cannot thank the resort enough for such an incredible time here.

Wonderful hotel with impeccable service. Really quiet and clean pools, good onsen and attentive service. We stayed in the Club Wing, and the lounge facility is great. Only downside is the local beach - perfectly clean and has many lifeguards, but man made and has no marine life. It’s not far to another beach in Bise that is fantastic for snorkelling though. For us, this was only a small drawback and the whole family left wanting to stay again.

One of the most beautiful ryokans I've been to. The gardens, the pond, the koi - simply stunning. Feels like you've been catapulted back in time. Location is right next to Shuzenji temple & bamboo forest. Staff was increadibly hospitable too with an eye for detail and went the extra mile in taking care of our luggae, car & my mum's rollator storage. Food (especially dinner) was very good too. Lots of small dishes I had never seen arranged like this before, even though I have lived in Japan in...

Luxury hotel

One of the greatest hotels we've ever stayed at. We cannot wait to return. I recommend people stay in the Coral Wing and/or in an upgraded room-- these rooms are beautiful and designed incredibly intelligently. Separate sink and make up area outside of the bathroom so great for people who are grooming themselves whilst the bathroom is in use by a travel partner. Gorgeous lighting design, huge TV, wonderful views, terrific swimming pool which is actually open AT NIGHT too! There's a beach you can...