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Quite relaxing environment, hotel reception extremely friendly. Nice classic pub environment. Only down sides I only noticed after we arrived to our room and checked on the booking page photos of all room option are identical, so it was a bit surprising to see our room looked smaller/different on arrival to the option/photo shown on the booking. Then I realised it is kind of a stock photo, Pub menu a little bit overboard. While all food we had was pretty nice I felt it was quite limited...

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Large rooms, very clean, pristine condition. Friendly staff, very accommodating, allowed early check in. Fantastic experience.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

This hotel certainly lived up to the reputation of the Hilton brand. Perfect stay for our early morning flight, and will be choosing to stay again for future early departures / late arrivals.

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Beautiful place.. amazing staff and beautiful piano bar too boot!

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Excellent stay, helpful, friendly staff

Our 1 night stay was a very relaxing way to start our long haul holiday fronHeathrow T4. We were very comfortable.

Lack of signage to the hotel at Terminal 3 arrivals hall resulted in a frustrating and annoying trek around terminal 3. One vital sign directing guests down the ramp and on towards terminal 2 is missing and so there is no indication where the hotel is.

Beautiful hotel ...1 of the best breakfasts

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

ideal hotel for flight early morning

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Quiet room before traveling the next day was a must and the Renaissance didn’t let us down. Bed was very comfortable and the room was clean and tidy.

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

Have stayed at this guest house on many occasions, 2 very good pubs just around the corner that serves very good food, the owners are very accommodating.