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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace

Guest reviews

3.9 out of 5 Good
1,074 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

AirportLondon (LHR-Heathrow)8 min drive
Popular LocationSyon Park13 min drive
Popular LocationEaling Broadway Shopping Center14 min drive
Popular LocationTwickenham Stadium22 min drive

Choose dates to view prices

  • Superior Room, 2 Single Beds

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds
  • Superior Room, 1 Queen Bed with Sofa bed

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed

    3.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsExecutive Room, 1 Queen Bed with Sofa bed

About this area

West Drayton

Near a metro station and near theme parks, Novotel London Heathrow Airport - M4 Jct 4 is in an area with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Royal Botanic Gardens, Kew and Thorpe Park. Travelling with kids? Make time for Legoland, or enjoy an event or a match at Twickenham Stadium. Spend some time exploring the area's activities, including golfing.
Visit our West Drayton travel guide
View in a map
Popular Location

What's nearby

  • Syon Park - 13 min drive
  • Ealing Broadway Shopping Center - 14 min drive
  • Windsor Castle - 19 min drive
  • Royal Botanic Gardens, Kew - 19 min drive
  • Twickenham Stadium - 22 min drive

Getting around

  • West Drayton Station - 4 min drive
  • Heathrow Terminal 1-3 Underground Station - 6 min drive
  • AirportLondon (LHR-Heathrow) - 8 min drive

Restaurants

  • Elements — 1 min walk
  • The Plough - 9 min walk
  • Sipson Tandoori - 14 min walk
  • The White Hart - 4 min drive
  • Kaniz Restaurant - 4 min drive

About this property

Novotel London Heathrow Airport - M4 Jct 4

Family-friendly West Drayton hotel in Hillingdon, near Stockley Park
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 178 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include minibars and coffee makers.
Novotel London Heathrow Airport - M4 Jct 4 offers 178 forms of accommodation with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 12 per night
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • English breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.45 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Greek
  • Hindi
  • Polish
  • Romanian
  • Spanish

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (2476 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and 3:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Dogs only
1 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 16.45 per person (approximately)
  • Airport shuttle fee: GBP 5.00 per person
  • Airport shuttle fee per child: GBP 5.00 (from 2 to 18 years old)
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heathrow Novotel
London Heathrow Novotel
London Novotel Heathrow
Novotel Heathrow
Novotel Heathrow London
Novotel London Heathrow Airport M4 Jct 4 Hotel
Novotel London Hotel Heathrow
Novotel Hotel London Heathrow
Novotel London Heathrow Hotel West Drayton
Novotel London Heathrow West Drayton, Greater London
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow Hotel
Novotel London Heathrow West Drayton
Novotel London M4 Jct 4 Hotel
Novotel London Heathrow Airport M4 Jct 4
Novotel London M4 Jct 4
Novotel London Heathrow Airport - M4 Jct 4 Hotel
Novotel London Heathrow Airport - M4 Jct 4 West Drayton
Novotel London Heathrow Airport - M4 Jct 4 Hotel West Drayton

Frequently asked questions

Can I cancel my reservation for free at Novotel London Heathrow Airport - M4 Jct 4 and receive a full refund?
Yes, Novotel London Heathrow Airport - M4 Jct 4 offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London Heathrow Airport - M4 Jct 4 cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel London Heathrow Airport - M4 Jct 4 have a pool?
Yes, this property has an indoor pool.
Is Novotel London Heathrow Airport - M4 Jct 4 pet-friendly?
Yes, this hotel allows dogs (limit 1 per room). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.
How much is parking at Novotel London Heathrow Airport - M4 Jct 4?
Self-parking is available for GBP 12 per night.
What time is check-in at Novotel London Heathrow Airport - M4 Jct 4?
Check-in is from 2:00 PM to 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel London Heathrow Airport - M4 Jct 4?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Novotel London Heathrow Airport - M4 Jct 4 provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of GBP 5.00 per person applies.
Where is Novotel London Heathrow Airport - M4 Jct 4 located?
Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Twickenham Stadium, Windsor Castle and Royal Botanic Gardens, Kew. Thorpe Park and Legoland are also within 12 mi (20 km). West Drayton Station is 28 minutes by foot.
3.9
Good
1,074 reviews
5 - Excellent
354
4 - Good
432
3 - Okay
162
2 - Poor
74
1 - Terrible
52

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms , beds not made room bins wernt empty, sticky tables in reception ,rooms grubby carpets hall gruby. And insult to receiving parking charge of 12 pounds
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service
At the front desk the service was poor. Only one person present, long queues. On booking my room it said it was a queen size bed plus a sofa bed. When we arrived we asked for the staff to put the sofa bed out however they said the room did not have one (clearly did). Spoke to the front desk in the morning who did not say anything or apologise.
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very clean and staff were really helpful and friendly. considering the lockdown conditions still in place, everything that was available was excellent. a couple of small gripes were that the swimming pool was open but there was no lifeguard and although there was a camera in place, clearly no one monitored it as a family came in jumping around and pulling the life saving equipment into the pool - no one came in!!! other than this it was a very good and comfortable stay and would use again.
Stayed 2 nights in Jul 2020

1/5 Terrible

Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020
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