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"Great staff."

"Staff were lovely and really helpful on check in. The room (whilst small, which we expected) was immaculately clean and had great air con / heating facilities that worked really well. Beds were comfy. Great location too! "

"The staff personnel were great. The staff helped us obtain early accommodations before check-in time and with directions for buses avoiding the Underground strike. Hotel was wonderful, rooms dark for sleeping and the mattress very comfortable. Extremely recommend the hotel."

"Great location for art museums and galleries. Loved having the Thames walking path at our doorstep!"

"Staff was very helpful in explaining our different options to transfer to another terminal. The check-in process was smooth and the breakfast offered a large variety of choices. The dining room and our room were clean and comfortable."

"We enjoyed our stay at the hotel very much. The room was very clean, staff were all very friendly and helpful. The breakfast was great and good value for money. We also enjoyed the happy hour in the bar. Hotel has a great location, very close to Kensington High Street Tube. Would love to stay again."

"The room and bathroom were clean with towels and essential toiletries. The check in process on an iPad was easy and there were plenty of staff on hand for help with this and checkout. The location is ideal for theatres , cinemas etc being in Piccadilly and close to Leicester Square, China town, Covent Garden and Soho. The hotel seemed very busy in the reception area but once in your room we heard no other noise. The air conditioning was quiet and efficient. We would definitely stay here again as the price is reasonable considering location."

"Great stay!"

"Room was clean; staff were friendly and helpful; location was ideal for sightseeing and travel to other areas in England for day trips (easy walk to Euston Station and St. Pancras/Kings Cross). Underground is an easy walk from hotel and plenty of shops and restaurants nearby for meals and souvenirs. There are two parks at either end of the block for enjoying nature. I especially enjoyed the cafe and pub onsite for days when I didn’t want to go back out for dinner. Would recommend staying here for location and value. "