Search Hotels Near Derby Theatre, Derby

"The staff was very professional very courteous and very polite"

"Everything good "

"Likes: Fantastic hotel. Very friendly and helpful staff. Don't like: Distance between the public parking space and hotel main entrance."

"Always good at the Aston court hotel "

"Great facilities and great staff....shame the restaurant was closed due to staff shortages."

"We arrived as pre arranged at 4pm, the guy who met us was there on time but closed the door in my face. He then reappeared and said the house wasn’t clean and someone else was on the way. He then disappeared, wouldn’t let us in and it was raining. The cleaners arrived 15 minutes later, and proceeded to clean the house, there was only one set of keys so we had to hang around while they cleaned. In the description it says everything is COVID safe and cleaned with dettol, they didn’t use dettol and it was a very superficial clean. They eventually left and we unpacked. After 30 minutes we realised they had only left 2 towels (there were 4 of us and the house sleeps 6). I called the number in London and was promised it would be sorted. In the meantime we noticed despite being listed there is NO DISHWASHER, UTILITY ROOM AND THE SECOND BATHROOM IS JUST A DOWNSTAIRS TOILET. The house sleeps 6 but there is only 4 seats for the dining table and a 3 seater sofa. The chair legs on the dining chairs wobbled and gave way, my 8 year old fell off the chair and banged his head. The downstairs toilet seat was broken. There was no hairdryer despite the claim there was in the listing. The “fully equipped kitchen” only had 3 bowls 3 knives and 3 glasses - 4 of everything else (again it sleeps 6…). The rug in the living room IS FILTHY. The garden is overgrown and there is a big patch of nettles so the kids couldn’t play out there. We also saw a lot of rodents in the garden. Back to the towels, these eventually arrive at 8 pm on Monday night! Over 24 hours since we checked in. The missing crockery, hairdryer etc we’re delivered on the Tuesday. My interactions on the phone and by email were completely unsatisfactory, repeated told this has been passed on to the team, no solutions or timeline given. I have asked for compensation and have heard nothing back. It could be lovely but the company who own it are clearly clueless and just don’t care. AVOID"

"Nice room, nice building, nice staff, nice food. Really nice helpful security staff 👍 highly recommend. We stayed for our Anniversary and was recommended by a friend, we wpuld definitely recommend to others. Thanks "