Search Hotels Near Derbyshire County Cricket Club, Derby

"Excellent dog friendly hotel. We enjoyed our stay staff were all lovely and nothing too much trouble.. Room was lovely and big and everything you needed was there for an enjoyable stay at a very reasonable rate. Breakfast was very nice and lots on offer from cereals toast, croissants and hot selection. Thank you"

"They Had Goose Island IPA on draught on the bar one of my favourites from the USA"

"Friendly helpful staff. A good attitude towards disability customers "

"We arrived as pre arranged at 4pm, the guy who met us was there on time but closed the door in my face. He then reappeared and said the house wasn’t clean and someone else was on the way. He then disappeared, wouldn’t let us in and it was raining. The cleaners arrived 15 minutes later, and proceeded to clean the house, there was only one set of keys so we had to hang around while they cleaned. In the description it says everything is COVID safe and cleaned with dettol, they didn’t use dettol and it was a very superficial clean. They eventually left and we unpacked. After 30 minutes we realised they had only left 2 towels (there were 4 of us and the house sleeps 6). I called the number in London and was promised it would be sorted. In the meantime we noticed despite being listed there is NO DISHWASHER, UTILITY ROOM AND THE SECOND BATHROOM IS JUST A DOWNSTAIRS TOILET. The house sleeps 6 but there is only 4 seats for the dining table and a 3 seater sofa. The chair legs on the dining chairs wobbled and gave way, my 8 year old fell off the chair and banged his head. The downstairs toilet seat was broken. There was no hairdryer despite the claim there was in the listing. The “fully equipped kitchen” only had 3 bowls 3 knives and 3 glasses - 4 of everything else (again it sleeps 6…). The rug in the living room IS FILTHY. The garden is overgrown and there is a big patch of nettles so the kids couldn’t play out there. We also saw a lot of rodents in the garden. Back to the towels, these eventually arrive at 8 pm on Monday night! Over 24 hours since we checked in. The missing crockery, hairdryer etc we’re delivered on the Tuesday. My interactions on the phone and by email were completely unsatisfactory, repeated told this has been passed on to the team, no solutions or timeline given. I have asked for compensation and have heard nothing back. It could be lovely but the company who own it are clearly clueless and just don’t care. AVOID"

"The welcome by the evening staff was excellent! They were happy to help with a few questions we had too:: thank you "

"Nice independent hotel in enter of city"

"Stayed here before and I stay again great "

"Arrived at property to find that we could not check in since the property already has people staying there and it had been double booked. We had nowhere to go and ended up checking into a hotel for the night. Communications with VRBO were appalling, no sympathy for the error and distribution caused and I was told to check website to make another booking. Property manager Katie, was brilliant and tried to resolve the issue and found us an alternative place to stay, but unfortunately was a little too far for us to travel given the fact we had a restless dog to feed and we’re exhausted from all the waiting around for hours to get a response. All in all a terrible experience. Would NOT recommend booking with VRBO, their customer service was disgraceful and kept me on hold for an hour before I was cut off. I did eventually receive a full refund after a lengthy 3-way call with VRBO, initiated by the property manager Katie. Luckily a friend of a friend was able to accommodate us for a week, and Katie offered us another place but the check in date did not work for us and we declined. Please do not book with VRBO, they are a remote company in Spain, working with UK property owners with no way of accurately monitoring UK bookings and mistakes like this are easily made with no way of getting a quick resolution due many factors such as the time difference and poor customer service."

"Great hotel with friendly staff and a nice breakfast "