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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Guest reviews

3.5/5 Good
853 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular Locationintu Derby3 min walk
Popular LocationDerby Theatre6 min walk
Popular LocationDerby Museum and Art Gallery12 min walk
AirportEast Midlands (EMA)28 min drive

Choose dates to view prices

  • Standard Room, 1 Single Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 86.00 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Room, 1 Single Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Accessible, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 140.00 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Accessible, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

    4/5 guest room rating

    Room amenities

    • 215.00 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Family Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 269.00 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsFamily Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

    3.7/5 guest room rating

    Room amenities

    • 97.00 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

About this area

Derby

Located in Derby, Best Western The Stuart Hotel is in the city centre and near a train station. Derby Theatre and Derby Museum and Art Gallery are cultural highlights, and some of the area's landmarks include Derby Cathedral and Kedleston Hall. Denby Pottery and Swadlincote Ski and Snowboard Centre are also worth visiting.

Visit our Derby travel guide
Map
Popular Location

What's nearby

  • intu Derby - 3 min walk
  • Derby Theatre - 6 min walk
  • Derby Museum and Art Gallery - 12 min walk
  • Derby Cathedral - 15 min walk
  • Derbyshire County Cricket Club - 6 min drive

Getting around

  • Derby Midland Station - 6 min walk
  • East Midlands (EMA) - 28 min drive

Restaurants

  • XS Restaurant — 1 min walk
  • Liquid Bar — 1 min walk
  • Steliana's and Sapho's Greek Taverna - 1 min walk
  • Pepitos - 1 min walk
  • Anoki - 1 min walk

About this property

Best Western The Stuart Hotel

4-star hotel near University of Derby
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 100 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee/tea makers and hairdryers. Housekeeping is available on request.
Best Western The Stuart Hotel offers 100 forms of accommodation with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

This Derby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: GBP 6.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Polish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (143 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 6.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Stuart Hotel Derby
Best Western Stuart Hotel
Best Western Stuart Derby
Best Western Stuart
Stuart Hotel Derby
Best The Stuart Hotel Derby
Best Western The Stuart Hotel Hotel
Best Western The Stuart Hotel Derby
Best Western The Stuart Hotel Hotel Derby

Frequently asked questions

Can I cancel my reservation for free at Best Western The Stuart Hotel and receive a full refund?
Yes, Best Western The Stuart Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western The Stuart Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Best Western The Stuart Hotel?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Best Western The Stuart Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in the heart of Derby, this hotel is within 1 mi (2 km) of intu Derby and University of Derby. Derby Theatre and Derby Museum and Art Gallery are also within 15 minutes. Derby Midland Station is 6 minutes by foot.

Guest reviews

Overall score and ratings for Best Western The Stuart Hotel

3.5
5 - Excellent
150
4 - Good
337
3 - Okay
224
2 - Mediocre
92
1 - Poor
50
3.8
Cleanliness
3.8
Service and Staff
3.8
Amenities
3.4
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone had a good time, but IT WAS NOT ME

This is the WORST hotel I have ever stayed in. The room was absolutely filthy, the curtains were broken, it was boiling at night (I feel the cold) but I couldn't open the window as it was on the ground floor and overlooked a giant bin which someone could have used to climb into my room and the area isn't nice! As for the hairs in the bathroom, I can confirm they are not mine! I have no words for the mouldy shower curtain! Don't even get me started on the suspicious white stain on the chair, I suppose someone had a good time and it certainly wasn't me. There was the argument between two guests at 2am outside my door. Although not technically the hotels fault my room was right by reception so I'm sure the staff would have heard it and so could have told them to be quiet but instead I had to do it. The restaurant staff were exceptionally rude. When asked if they were going to put any more food out as there was hardly anything left, I was told to wait. I ordered a cooked breakfast against my better judgement, totally the wrong thing turned up. I took one look and decided that I valued my life way too much to eat it! When we went to our meeting the following morning our client commented that she was surprised we hadn't left in a body bag as it's got such a bad reputation. The only saving grace is that they had alcohol hand gel, but that is probably to protect their guests from the array of stuff they could potentially catch from entering their hotel from hell!

Stayed 1 night in Mar 2020

3/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness lets the hotel down

The hotel in general was dirty, it’s smelt along the corridors. Our room was full of dust, the net up against the window which should have been white looked grey it carried so much dust. The room was red hot (we stayed in February and didn’t have any of the radiators on just to add). Check in and check out was quick and staff were very friendly. The breakfast was really nice plenty of selection. The cleanliness of the hotel really lets it down as it is in a great location, close to the centre and Derby theatre where we were visiting

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean & well appointed. Downside... no biscuits.

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020