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Derby Station Hotel, Sure Hotel Collection by Best Western

Photo gallery for Derby Station Hotel, Sure Hotel Collection by Best Western

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Derby Station Hotel, Sure Hotel Collection by Best Western

Derby Station Hotel, Sure Hotel Collection by Best Western

3 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Midland Road, Derby, England, DE1 2SL

Explore the area

  • Popular LocationDerby Museum and Art Gallery16 min walk
  • Popular LocationDerby Cathedral18 min walk
  • Popular LocationPride Park Stadium7 min drive
  • AirportEast Midlands (EMA)18 min drive

Choose dates to view prices

About this area

Derby

Located in Derby, Derby Station Hotel, Sure Hotel Collection by Best Western is in the city centre and near a train station. Denby Pottery and Ecclesbourne Valley Railway are local attractions and those in the mood for shopping can visit intu Derby and East Midlands Designer Outlet. Looking to enjoy an event or a game while in town? See what's happening at Derbyshire County Cricket Club or Pride Park Stadium.

What's nearby

  • intu Derby - 7 min walk
  • Derby Theatre - 8 min walk
  • Derby Museum and Art Gallery - 16 min walk
  • Derby Cathedral - 18 min walk
  • Pride Park Stadium - 7 min drive

Getting around

  • Derby Midland Station - 2 min walk
  • East Midlands Airport (EMA) - 18 min drive

Restaurants

  • Lounge Bar — 1 min walk
  • BellaMora - 2 min walk
  • Mount Everest - 2 min walk
  • Bella Mora - 2 min walk
  • Anoki - 3 min walk

About this property

Derby Station Hotel, Sure Hotel Collection by Best Western

3-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All 87 rooms offer free WiFi, room service and flat-screen TVs with satellite channels. Guests will also find coffee makers, hairdryers and safes. Change of towels is available on request
Derby Station Hotel, Sure Hotel Collection by Best Western offers 87 forms of accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8.00 per day)

Food and drink

  • English breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 8 July and 31 March.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Self-parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derby Hallmark
Derby Hallmark Inn
Hallmark Derby
Hallmark Inn Derby
Hallmark Inn Derby
Derby Inn Sure Hotel Collection by Best Western
Derby Station Hotel, Sure Hotel Collection by Best Western Hotel
Derby Station Hotel, Sure Hotel Collection by Best Western Derby

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 262 out of 817 reviews
5 - Excellent 32%
Rating 4 - Good. 345 out of 817 reviews
4 - Good 42%
Rating 3 - Okay. 156 out of 817 reviews
3 - Okay 19%
Rating 2 - Poor. 34 out of 817 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 817 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Actually stayed across road at the hallmark hotel
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable for a night
Basic hotel but very convenient for the station
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up graded
Up graded to the sister hotel no extra cost Car park is expensive at £8.00 No idea why they charge
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. The room was very clean and spacious. Bed was comfortable and had good facilities in the room.
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Great one night business stop over in Derby Actually upgraded to Hallmark Hotel. Great one night business stop over in Derby. Hotel staff are very friendly and helpful. Very clean and comfortable room. Great breakfast (service and food quality)!
Stayed 1 night in Feb 2020