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"A friendly welcoming hotel with clean amenities. Lots of menu choices"

"The room and furnishing were very dated. I wiped the end tables and the coffee station with a wet wipe as they were quite dusty. The bathtub had rust damage so a bath was out of the question. Shower was fine. The trash cans were not emptied during my stay, the towels not changed. The bed seemed clean though and fairly comfortable. The staff were very friendly and the breakfast was tasty."

"Soooo cozy place. Shower was not hot enough but perfect place and stuffs"

"Comfortable, great facilities, perfect location for local attractions "

"There’s no fridge in the room, but that was the only negative. Very convenient for walking to airpirt"

"Historic landmark within the Cathedral Quarter - and quiet! Short walk to riverside walkway and pedestrian precincts, as well as the Cathedral"

"Derby Mickleover Hotel has wonderful friendly, helpful and professional staff who offer a warm welcome and constant, friendly enthusiasm to enable one's stay to be a good experience. However their refreshing professionalism and warm manner, is marred by a hotel that has seen grander times. Everywhere, the hotel is looking a bit tired and is in definite need of some investment to its interior and facilities. I have stayed here frequently due to its location, convenience and lovely staff but these professionals deserve a hotel that is current in its fresh interiors and facilities. I have had to call for house keeping or maintenance to assist in rooms I have been booked into, due to malfunctioning facilities or because I have found unacceptable large areas of black mould growing on bathroom ceilings for example. I have stayed in a lot of this hotel's rooms and in all price ranges. It is disappointing to see and stay at such a hotel with enormous potential; when a lick of fresh paint or replacement of tired facilities or a more rigorous upkeep of rooms with investment, enabling staff to not only perform day to day house keeping but more deep cleaning. Proper investment to provide updating and thorough maintenance of the wider hotel picture and infrastructure, would once again allow this hotel to shine as a luxury hotel if character. Come on Best Western! "

"I would like to thank all staff for a wonderful overnight stay at the Blue jay, i would especially like thank Caz and Andy for their warm, friendly and helpful service and look forward to staying with you again, with best wishes Don."

"Great service as always great place to stay"