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"Friendly welcome. Room was spotless and the air con was awesome! Great pressure in the shower and nice smelling products. Reasonable prices in the bar. Comfy bed. Loved it!"

"Amazing hotel, friendly staff and great location "

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"Nice hotel. Room was good. Breakfast had plenty of choice. Great value "

"Very good hotel "

"Perfect venue for Castle events. Clean and wonderful staff. Good value. Outside doesn’t look that inviting but once inside a lovely entrance hall. Rooms had good amenities and a good view of the castle."

"Very large room with beautiful modern bathroom. Beautifully curated design. Walking distance to everything in Cardiff. 10/10!"

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"This is my go to hotel when i visit newport the staff are really friendly and helpful "