Search Wedding Hotels in Crickhowell

"Mattresses and spare beds throughout the corridors. Dirty corridors rundown decor. You can see the staff are trying well the reception staff, but you can also feel the pain as they must constantly feel they have to apologise for the state of the place. Rundown, tired, dirty and needs investment. The sheets and towels are old and worn!! I will not be returning."

"Disappointed with some of the trip as I was told this was a high level hotel with real distinction. £25 to park my car in car park for the overnight stay???? On arrival my room was not ready at 1:30pm & was promised I would be called when it was ready. Eventually after 3 o’clock I went back to ask about my room and was told I could’ve been given a room when I first came that was ready but just mine wasn’t ready yet. The staff member didn’t understand why I hadn’t been offered this option. I had ordered an oat milk. I had ordered an oat milk cappuccino and told them it had to be Sawyer or oat and was then served a cows milk cappuccino. Only when I tried it did I question it with the staff who confirmed it was not out milk. Only after this had happened did she ask me if I had an allergy. My room was old-fashioned but suitable and the bed and pillow is comfortable. Wi-Fi was okay and adequate speed. When I wanted an evening meal and rang to 2 of the restaurants, I would have to wait over an hour to be able to get a meal and at 9 pm for one of them was way too late. I was told to go to Merlin spa where I could eat and need no reservation but it really only had a burger, chicken wings and some sandwiches to eat. The chicken wings were okay but nothing special at £15 with chips included. The best part of the entire trip was the excellent breakfast which was phenomenal and extremely high-quality."

"Clean nice rooms and great location. Would stay here again."

"Seems new owners have taken over since we last stayed. Some good changes, some bad. Room we stayed in seemed to have a make over which was good, breakfast disappointed with free toast and cereal but cooked breakfast now charged. The red haired girl that ran the restaurant seems to have gone and she was a real plus at this b and b. But all the best with the venture to the new owners."

"The front end staff were so helpful and friendly, waiting and bar staff were great . The room was spotless and was lovely . There was a great selection for breakfast and accommodated for celiac ."

"The staff were friendly and extremely helpful. The jacuzzi and pool were really nice. Yes there is a lot of furniture in the rooms and it is a little dated, but we managed to find space to accommodate both if our ebikes in the room with a little bit of shifting around. Breakfast was excellent. Would definitely stay again, this was our second visit."

"Poor selection of breakfast menu"

"We upgraded as we were looking forward to a arelaving treat for me and my partner. The upgrade was supposedly their best room which was full of cobwebs in the lounge area the bedroom and the bathroom and their dust everywhere and even worse inside the wardrobe it was thick with dust unableto put clothes in their . The furniture was falling apart and pieces missing off bits of furniture also. After I booked i was told breakfast last call was 10.30 am . We turned up at 9.45 to be told breakfast had stopped at 9.30 so we had to leave early and go buy breakfast at a local cafe. Extremely disappointed with this stay honestly I wouldn't recommend it to anyone the facilities are ok but the rooms are terrible. Im going to get a refund as im upset with the service , cleanliness of the room and booking bed and breakfast to not be able to have breakfast as it was stopped at 9.30. Really disappointed better service hotels for the same money do not recommend."

"Excellent food and drinks. Staff were all very helpful. Dined in the bar which was a bit busy. Would probably book the restaurant if we stayed again. Bedroom was lovely. A little pricey compared to rooms of a similar standard we've stayed in but that's probably down to the popularity of the hotel."