Hotel Pal Cozumel

Property class: 3

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Located close to Benito Juarez Park and Cozumel Maritime Terminal, Hotel Pal Cozumel provides free continental breakfast, a rooftop terrace and a bar. Treat yourself to a massage or other spa services. In addition to babysitting, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Room options

View all photos for Basic Studio Suite, 2 Double Beds

A couple sitting on a blue sofa in a modern hotel room with a motivational quote on the wall.

Basic Studio Suite, 2 Double Beds

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Apartment

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About the area

Located in Colonia Centro, a neighbourhood in Cozumel, Hotel Pal Cozumel is near the airport and near the beach. Cozumel Maritime Terminal and Villa Blanca Reef are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Benito Juarez Park and Chankanaab Beach Adventure Park. Museo de la Isla de Cozumel and San Gervasio are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as scuba diving. Visit our Cozumel travel guide
Map
15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600

What's nearby

  • A colorful sign with the text "ISLA COZUMEL" surrounded by palm trees and a clear blue sky.
    Central Plaza
    3 min walk - 0.2 miles
  • A colorful sign with the text "ISLA COZUMEL" surrounded by palm trees and a clear blue sky.
    Benito Juarez Park
    5 min walk - 0.3 miles
  • San Miguel Church
    6 min walk - 0.4 miles
  • Museo de la Isla de Cozumel
    8 min walk - 0.5 miles
  • Cozumel Museum
    10 min walk - 0.5 miles

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    6 min drive

Restaurants

  • La Abuelita Drinks
    2 min walk
  • Guisados
    2 min walk
  • Woody's
    4 min walk
  • Makaira Tacos y Sea Food Market
    3 min walk
  • La Chi
    2 min walk

About this property

Hotel Pal Cozumel

  • Family-friendly hotel near Cozumel Maritime Terminal
  • Located close to Benito Juarez Park and Museo de la Isla de Cozumel, Hotel Pal Cozumel provides free continental breakfast, a rooftop terrace and a bar. Treat yourself to a massage or other spa services. In addition to babysitting, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Express check-out, babysitting (surcharge) and smoke-free property
    • Luggage storage, concierge services and tour/ticket information
    • Multilingual staff
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas.
  • Other amenities include:
    • Showers, free toiletries and hairdryers
    • 32-inch flat-screen TVs with Netflix, Hulu and streaming services
    • Balconies or patios, wardrobes/cupboards and separate sitting areas

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Frequently asked questions

Does Hotel Pal Cozumel have a pool?

Yes, this property has an outdoor pool.

Is Hotel Pal Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pal Cozumel?

Hotel Pal Cozumel doesn't offer parking.

What time is check-in at Hotel Pal Cozumel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Pal Cozumel?

Checkout is at 11:00 AM.

Where is Hotel Pal Cozumel located?

This family-friendly Cozumel hotel is located near the airport, within a 10-minute walk of Benito Juarez Park, Cozumel Maritime Terminal and Museo de la Isla de Cozumel. Villa Blanca Reef and Chankanaab Beach Adventure Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pal Cozumel Reviews

6.8

7.4

Cleanliness

6.6

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 4 out of 20 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Amenities
La habitación tenía detalles como el televisor tenía daños en el audio el conteo sin baterías y la parrilla de la cocina no funcionaba
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Ampliamente recomendable

Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.
Stayed 3 nights in Jan 2021
Verified review

8/10 Good

Liked: Room comfort

Small hotel, walking distance

For the Price, it was okay.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Agradable para descansar

Mi experiencia fue agradable pudimos descansar
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Nice staff, loved the rooftop view.
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel

La verdad me gusto el Hotel Me atendieron Bien La alberca estaba Limpia Las habitaciones Limpias Lo recomiendo
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot water!

Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower.
Stayed 4 nights in May 2019
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

Somente para dormir

- piscina suja - quarto sujo - café da manhã mega fraco ( torrada, café e suco) - quarto igual o da foto - recepção com serviço regular.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Place is ok

A little bit expensive for the confort you can get. Big room but very poor distribution. Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail) It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom. Beds and pillows are just ok It doesn’t have elevators, so if you have any walking problem is not a place for you. Very close to tge ferry. Near the central market where you can eat at a very reasonable price
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
La atención, el wifi, la programación de tv y la terraza son excelentes.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local. Un relajo poder ver las noticias por el sistema de tv que tienen Lipio, aire acondicilonado es de ventana no mini split. El desayuno solo es cafe, 1 pan y jugo no natural
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

Muchas cosas que mejorar

El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar
Stayed 4 nights in Oct 2018
Verified review

2/10 Terrible

Awful! Awful! Awful!

Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Lugar bien

Lugar bien, pero se me hizo pague más de lo que cuesta
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Disliked: Staff & service

OCEANMAN PLACE

SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente ubicación para todo

La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018