Title: Hotel Pal Cozumel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Hotel Pal Cozumel Aparthotel with free breakfast, a quick walk to Cozumel Maritime Terminal ![Outdoor pool](https://images.trvl-media.com/lodging/26000000/25140000/25133900/25133806/8a7ced43.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/26000000/25140000/25133900/25133806/2c2fbd65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/26000000/25140000/25133900/25133806/c00c3c4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Studio Suite, 2 Double Beds | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/26000000/25140000/25133900/25133806/5841a1b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/26000000/25140000/25133900/25133806/33717ca7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Located close to Benito Juarez Park and Cozumel Maritime Terminal, Hotel Pal Cozumel provides free continental breakfast, a rooftop terrace and a bar. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. 6.8 ### Apart-hotel Sleeps 4538 sq ft ## Popular amenities - Bar - Pool - Breakfast included - Kitchen - Housekeeping - Outdoor space ## Add dates for prices Check-in Check-out Travellers ## About this property ### Hotel Pal Cozumel Aparthotel with free breakfast, a quick walk to Cozumel Maritime Terminal Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, express check-out and tour/ticket assistance. Each apartment provides a dining area and a sitting area, plus a kitchenette and a flat-screen TV with cable channels. Added amenities include free WiFi, a balcony and a minibar. Hotel Pal Cozumel offers 12 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies or patios. This individually furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cozumel aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested. Recreational amenities at the aparthotel include an outdoor pool. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Property amenities ### Beach - White sand beach nearby - Beach shuttle (surcharge) ### Pool/Spa - Massage - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Offsite parking available (USD 15 per day) - Street parking available - Beach shuttle (surcharge) ### Family friendly - Babysitting (surcharge) - Children stay free (see details) ### Kitchenette - Coffee/tea maker - Microwave ### Dining - Free continental breakfast available daily 8:00 AM to 10:30 AM - A bar/lounge - Minibar ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Balcony/patio - Picnic area - Rooftop terrace ### Laundry - Coin laundry ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Concierge services - Free bottled water - Housekeeping (daily) - Iron/ironing board - Luggage storage - Multilingual staff - Tour and ticket assistance ### Location highlights - In a historical district - In the city centre - Near a health/beauty spa - Near a hospital - Near a metro station - Near the airport ### Things to do - Scuba diving nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 12 units - Individual furnishings ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions The front desk is open Monday - Sunday (8:00 AM - 10:00 PM) The check-in location differs from the property location; go to: \[EN RECEPCION A SU LLEGADA\] Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Smoking Smoking is not permitted ### Payment types at the property ## Important information ### Optional extras - Nearby parking fee: USD 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Pal Cozumel Hotel Pal Cozumel Cozumel Hotel Pal Cozumel Aparthotel Hotel Pal Cozumel Aparthotel Cozumel ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50861%2C-86.94772&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wDZre-GfIFSETQlryFKSszM9UfM=) 15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600 #### What's nearby - Benito Juarez Park - 5 min walk - 0.3 miles - Museo de la Isla de Cozumel - 6 min walk - 0.4 miles - Cozumel Maritime Terminal - 6 min walk - 0.4 miles - Cozumel Museum - 8 min walk - 0.5 miles - Punta Langosta Pier - 13 min walk - 0.7 miles #### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive #### Restaurants - ‪Woody's - ‬4 min walk - ‪La Flor De Michoacan - ‬2 min walk - ‪Guisados - ‬2 min walk - ‪Fonda El Arbol - ‬4 min walk - ‪El Abuelo Gerardo - ‬3 min walk ## Frequently asked questions ### Does Hotel Pal Cozumel have a pool? > Yes, this property has an outdoor pool. ### Is Hotel Pal Cozumel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Pal Cozumel? > This property doesn't offer parking. ### What time is check-in at Hotel Pal Cozumel? > Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Pal Cozumel? > Checkout is at 11:00 AM. ### Where is Hotel Pal Cozumel located? > Located in Colonia Centro, this aparthotel is within a 10-minute walk of Benito Juarez Park, Cozumel Maritime Terminal and Museo de la Isla de Cozumel. Villa Blanca Reef and Chankanaab Beach Adventure Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Pal Cozumel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.6 Location ### 7.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 7 8 - Good 3 6 - Okay 3 4 - Poor 2 2 - Terrible 4 ### 10/10 Excellent #### Genoveva 29 Mar 2021 Liked: Cleanliness, room comfort, communication #### Ampliamente recomendable Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados. ##### Genoveva Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Verified traveller 10 Feb 2021 Disliked: Cleanliness, amenities, property conditions & facilities, communication One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels. ##### Verified traveller Stayed 3 nights in Jan 2021 ### 8/10 Good #### Mathias 19 Jan 2021 Liked: Room comfort #### Small hotel, walking distance For the Price, it was okay. ##### Mathias Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Minerva Marlen 16 Jan 2021 Liked: Cleanliness, room comfort, communication #### Agradable para descansar Mi experiencia fue agradable pudimos descansar ##### Minerva Marlen Stayed 1 night in Jan 2021 ### 10/10 Excellent #### James 14 Dec 2020 Liked: Cleanliness, room comfort, communication Nice staff, loved the rooftop view. ##### James Stayed 4 nights in Dec 2020 ### 10/10 Excellent #### Verified traveller 30 Jun 2020 ##### Verified traveller Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Verified traveller 22 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Daniel 21 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen Hotel La verdad me gusto el Hotel Me atendieron Bien La alberca estaba Limpia Las habitaciones Limpias Lo recomiendo ##### Daniel Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Edward 17 May 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No hot water! Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower. ##### Edward Stayed 4 nights in May 2019 ### 6/10 Okay #### Lívia 15 Apr 2019 Liked: Room comfort Disliked: Cleanliness #### Somente para dormir \- piscina suja - quarto sujo - café da manhã mega fraco ( torrada, café e suco) - quarto igual o da foto - recepção com serviço regular. ##### Lívia Stayed 1 night in Apr 2019 ### 8/10 Good #### Arlette 9 Mar 2019 Liked: Cleanliness, staff & service #### Place is ok A little bit expensive for the confort you can get. Big room but very poor distribution. Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail) It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom. Beds and pillows are just ok It doesn’t have elevators, so if you have any walking problem is not a place for you. Very close to tge ferry. Near the central market where you can eat at a very reasonable price ##### Arlette Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller 3 Jan 2019 Liked: Staff & service, property conditions & facilities La atención, el wifi, la programación de tv y la terraza son excelentes. ##### Verified traveller Stayed 1 night in Dec 2018 ### 4/10 Poor #### Juan, Cuernavaca morelos 16 Nov 2018 Liked: Property conditions & facilities Disliked: Staff & service Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local. Un relajo poder ver las noticias por el sistema de tv que tienen Lipio, aire acondicilonado es de ventana no mini split. El desayuno solo es cafe, 1 pan y jugo no natural ##### Juan Stayed 2 nights in Nov 2018 ### 4/10 Poor #### MARIO CESAR 21 Oct 2018 Liked: Cleanliness Disliked: Property conditions & facilities #### Muchas cosas que mejorar El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar ##### MARIO CESAR Stayed 4 nights in Oct 2018 ### 2/10 Terrible #### MICHAEL 6 Sept 2018 #### Awful! Awful! Awful! Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here. ##### MICHAEL Stayed 1 night in Sep 2018 ### 6/10 Okay #### Verified traveller 28 Aug 2018 #### Lugar bien Lugar bien, pero se me hizo pague más de lo que cuesta ##### Verified traveller Stayed 1 night in Aug 2018 ### 6/10 Okay #### EDGAR, PLAYA DEL CARMEN 6 Aug 2018 Disliked: Staff & service #### OCEANMAN PLACE SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO ##### EDGAR Stayed 1 night in Aug 2018 ### 10/10 Excellent #### jareth, Cozumel 30 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exelente ubicación para todo La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños ##### jareth Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Jake, Texas 26 Jul 2018 Disliked: Staff & service, property conditions & facilities, room comfort ##### Jake Stayed 5 nights in Jul 2018