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"We booked a 2 night stay in one of the family rooms. For what the hotel offered it was exceptionally good value. We barely found any other hotels around with decent rooms for the same price, nevermind one with a swimming room and gym! The family room was great, although we did switch it to begin with. The rooms are in 2 sections and our first room had one of the kids beds in with the double bed, meaning if we'd stayed there with our 2 year old we wouldn't have been able to watch TV, make a brew or even talk! Probably not an issue with older kids who stay up later, but just something to be mindful of when booking with younger kids. That being said they staff switched out room with no hesitation and we did get one that had both kids beds together and the double separate. We arrived with bikes and the staff kindly allowed us to store them inside a locked room in the hotel which saved us the worry of leaving them on the car roof for the whole visit. Another nice touch. Breakfast was great, porridge, fruit, cereals, croissants, yogurts and a full cooked option too. Enough there to fill our kids up and save a few quid on lunch! Swimming was an added bonus, but just be mindful that kids can only swim 8am-10am (which is right through the breakfast time) or 2pm-6pm. This did take some careful planning on when to go without it interfering with the rest of our plans. However, we did manage to go twice in the 2 days. The later check out of 11am as standard was very helpful as well!"

"Excellent hotel, good location. Staff welcoming and friendly"

"Had a lovely 2 night stay lovely rooms safe an added bonus. Very clean the beds were super comfy. Very quiet nothing bad to say "

"The staff were lovley and very accomodating to requests reception offered local food recommendations which we went to and totally enjoyed thanks for a nice stay"

"Clean, staff are lovely, very helpful, accessible to the town "

"A beautiful old building, well placed for exploring Durham. The staff were very welcoming and friendly."

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"This is our favourite hotel for stop off before heading back to Scotland,the staff are friendly and extremely friendly,great food comfy sleep."

"First stay here was great. The receptionist was fantastic and very helpful. Second stay which was most recent wasn’t the best. If you get put in room 48, asked to me moved!! The A1M runs at the back of the room so when you are trying to sleep you are kept awake by HGVs that shake the room. Gym at Heath club is great and the food in the cafe is good"