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"Always a a good stay with comfortable rooms, helpful staff, and nice food, including excellent breakfast. I would like the bar, restaurant menu to vary though as it has been the same for the many times I have stayed in the last few months. "

"10/10 very lovely and beautiful, relaxing and staff very friendly "

"Great staff, very welcoming. Nice room. Tasty breakfast and restaurant/bar options for dining. Right on the river. On-site parking. Would definitely stay there another time I am in Durham!"

"The rooms, castle, grounds and staff were all perfect. So welcoming and comfortable. Lovely touches and features. On site dining was Devine."

"Great place old castle rooms are stunning courtyard roms are average"

"This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website. Overall, a lovely hotel to stay in."

"Great hotel and great staff. The food is unbeliverable and well worth the price. Second time I've stayed here due to work and would definitely stay again. "

"Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again."

"2 night enjoyable stay"