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"Great hotel, super friendly staff, lovely swimming pool. Awesome breakfast served by fantastic waitresses who were lovely. Good sized room and excellent shower, floor a little creaky and bed slightly hard but to be expected in a property of this age. No evening meals unfortunately but plenty of local food options nearby. A little bit of noise in the morning from the coaches running their engines first thing, not excessive. Overall very happy with our stay at Laguna, nice old fashioned style hotel with plenty of character and good value "

"Beautiful pet friendly hotel with good onsite restaurant and entertainment. Staff are amazing. "

"Very relaxing overall.A bit taken back with the parking charges and the parking area very cramped "

"The number one thing about this property is the staff! They are helpful, compassionate and so professional. This is the best place to stay before cruising out of Southampton. As you can imagine, they are constantly dealing with people who want to check in early after an overnight international flight, or who want to check out late because they can’t board their ship until after noon. They handle it all so well. Dining room was excellent and location allowed for quick walk to High Street and the historic walls. The property is beautifully renovated and very comfortable. "

"So convenient for cruise terminals "

"Nice comfy bed and air conditioned room, had a great nights sleep. Staff were very friendly. "

"Excellent stay! Staff superb. Room lovely. Very relaxing."

"We stayed for a week getting to know the area and as a base to see some friends nearby. Only managed one yoga class; would have liked to have done at least one more. The restaurant on site gave us options, as did the large patio area at the back, giving us a peaceful spot for a picnic. Easy enclosed walk around large field around back perfect for a dog walk. The hotel is on a busy road, but this does give east access to seaside and New Forest. A fridge in room would have been helpful to keep milk and drinks cold - it was 30 degrees most days."

"Good"