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"Great hospitality and people. The bartenders in the front lounge was not the friendliest, but otherwise everyone is exceptional Only negative I can think of is the elevators. One was out of order and the other one worked. It's very very small and has a small weight limit that my wife and I and our luggage were over the weight. Created a real issue when trying to check out when periods were busy. They said they were new elevators but they're waiting on the city to approve the ability to build bigger earlier. "

"Excellent customer service and very friendly staff as always "

"We enjoyed a nice few days in this peaceful hotel which had everything we needed. We particularly chose this hotel for its close proximity to the chair lift down the cliff to the beach ,giving a flat walkway along the beach and then back up using the lift.. Due to a landslip this lift was out of action which severely curtailed our access to the main part of Bournemouth. Due to mobility issues it was necessary to take a taxi to and from the hotel. Sadly this means we would not book this hotel again."

"Very busy. Rooms to hot and loud music in the bar. Ok for the price and the staff are great "

"we had a great stay in a lovely room. The hotel has a good range of facilities including gym and indoor pool. Lunches and dinners in the restaurant were great, and we would be happy to stay at the harbour hotel again"

"I love the location "

"A very good "no frills" hotel, friendly staff both at reception and in the restaurant for breakfast. Perhaps a little "dated" but great for a short stay."

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"Excellent stay"