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"Would definitely recommend this hotel, hotel staff were great and facilities exactly what you would expect and more from a premium hotel. Will definitely stay again next time. "

"Great staff and they called when room was ready and stored our luggage for us. It was a visit for my daughter's 21st birthday and the location was brilliant as she is at the uni there. Lovely, clean and quirky room and very quiet too. Breakfast was also really nice and again, great staff. "

"The hotel is great for location to the castle, however: The lift wasn't working. Bathroom is unkept. In very poor condition. Cistern is continuously running water. The grouting is everywhere, apart from where it should be. Side of bath mdf all scrapped away. Brown mould. Bathroom sink tap broke off in hand. Plug holes were dirty. Bedroom : mattress didnt fit the bed stead. (In 2 halves, sideways) Side lamp not working. Curtains were in disrepair and not on runners. Black stains on carpet. "

"Suited my needs. There are a lot of shops and restaurants to buy food from. There is very limited parking spaces but there is an alternative carpark (average) 5 minutes walk away from the hotel."

"Breakfast was great!"

"Excellent comfortable stay thank you"

"Me and my boyfriend visit this hotel regularly, it nice , reception staff attitude varies, good ambience in the lobby and bar, rooms clean and spacious "

"New hotel with clean room, excellent décor and good amenities"

"Absolutely loved our stay at the crazy bear. Staff were wonderful. Hotel was fabulous and we went to the Thai restaurant and the food was great. The whole stay was fabulous. Planning our next visit soon. Thank you for a great weekend ☺️"