Title: Hotel Chi Ibal Hu Cancun Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=71534571&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chi Ibal Hu Cancun Downtown Cancun's vibrant energy surrounds travelers at this welcoming hotel where staff members help craft personalized adventures in the city ## Photo gallery for Hotel Chi Ibal Hu Cancun ![Deluxe Studio Suite, 1 King Bed | Individually decorated, individually furnished, free WiFi, bed sheets - Hotel Chi Ibal Hu Cancun (Cancun)](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/efaec852.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets - Hotel Chi Ibal Hu Cancun (Cancun)](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/93f4e40e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets - Hotel Chi Ibal Hu Cancun (Cancun)](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/d9641b7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Chi Ibal Hu Cancun (Cancun)](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/d094afff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Chi Ibal Hu Cancun (Cancun)](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/c8edb746.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chi Ibal Hu Cancun is in downtown's bustling center, offering travelers a lively base to explore the city. Guests enjoy free WiFi, while the 24-hour front desk provides tour arrangements, ticket assistance, and concierge services to enhance the Cancun experience. ## Reviews 5.2 ## Popular amenities - Free Wi-Fi - Air-conditioning - 24/7 front desk £20 includes taxes & fees 13 Jan - 14 Jan ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=71534571&PinnedHotelID=71534571&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Studio Suite, 1 King Bed ![Deluxe Studio Suite, 1 King Bed | Individually decorated, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/6b3adb51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Wardrobe - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Studio Suite, 2 Single Beds ![Deluxe Studio Suite, 2 Single Beds | Individually decorated, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/e6e406fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 2 Single Beds ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Wardrobe - 323 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Studio Suite, Multiple Beds ![Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/93f4e40e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Multiple Beds ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Wardrobe - 377 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Deluxe Studio Suite, 1 Double Bed ![Deluxe Studio Suite, 1 Double Bed | Individually decorated, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534571/90acf1ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 Double Bed ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Wardrobe - 323 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![View from room](https://images.trvl-media.com/lodging/103000000/102580000/102572400/102572365/155dbb78.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort All Oceanfront - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 798 reviews £472 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b51d3729-cd83-4659-9969-7c5316d65574&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20060000/20051900/20051835/cf403c9e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garza Blanca Resort & Spa Cancun - All Inclusive Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,061 reviews £527 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b51d3729-cd83-4659-9969-7c5316d65574&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/4c3ebf9c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Chi-Ibal-Hu-Cancun.h71534571.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Chi-Ibal-Hu-Cancun.h71534571.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16911%2C-86.83510&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k1-je-Grp9ugME-FsDcDkTYF9zE=) C. 35 Nte. 63, Cancun, QROO, 77513 #### What's nearby - Mercado 28 \- 11 min walk \- 0.6 miles - Mercado 23 \- 12 min walk \- 0.7 miles - Las Palapas Park \- 16 min walk \- 0.9 miles - Plaza 28 \- 18 min walk \- 1.0 mile - Cancun Mall \- 4 min drive \- 1.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive #### Restaurants - ‪Mr. Lunch - ‬8 min walk - ‪El Pocito - ‬2 min walk - ‪Las Tortas de Cochinita - ‬1 min walk - ‪CLIPPER IV. El Popular Chino Chavez - ‬3 min walk - ‪Taqueria los 3 Reyes - ‬2 min walk ## About this property ### Hotel Chi Ibal Hu Cancun Hotel near Ultramar Ferry Puerto Juárez Located close to Cancun Mall, Hotel Chi Ibal Hu Cancun has plenty to offer. Guests can connect to free in-room WiFi. Additional perks include: - Tour/ticket information, concierge services and a 24-hour front desk Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities such as free WiFi. Extra amenities include: - Bathrooms with showers and shampoo - Wardrobes/cupboards and limited housekeeping ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/21000000/20430000/20422900/20422849/9b9ca1b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de Ana Downtown Cancun - Free Wi-Fi - Air-conditioning - Laundry room - 24/7 front desk 7.8 Good 42 reviews £22 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=20422849&PinnedHotelID=20422849&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19990000/19981700/19981618/a11e44fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Coconut Cancun Hotel Downtown Cancun - Pool - Parking included - Free Wi-Fi - Breakfast available 7.6 Good 138 reviews £33 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=19981618&PinnedHotelID=19981618&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/9000000/8970000/8961600/8961542/47ea6016.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tankah Downtown Cancun - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 6.8 71 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=8961542&PinnedHotelID=8961542&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/115000000/114130000/114124000/114123937/4a00fc08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Uxmal Downtown Cancun - Free Wi-Fi - 24/7 front desk 2.0 1 review £26 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=114123937&PinnedHotelID=114123937&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11480000/11477800/11477748/e41582a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansion Giahn Inn Alfredo V. 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Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Chi Ibal Hu Cancun Hotel Hotel Chi Ibal Hu Cancun Cancun Hotel Chi Ibal Hu Cancun Hotel Cancun ## Frequently asked questions ### How much is parking at Hotel Chi Ibal Hu Cancun? ### How much does it cost to stay at Hotel Chi Ibal Hu Cancun? ### What time is check-in at Hotel Chi Ibal Hu Cancun? ### What time is check-out at Hotel Chi Ibal Hu Cancun? ### Where is Hotel Chi Ibal Hu Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Chi Ibal Hu Cancun Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.8 Cleanliness ### 4.6 Amenities ### 5.8 Staff & service ### 5.0 Eco-friendliness ### 4.6 Property conditions & facilities 10 - Excellent 38 8 - Good 22 6 - Okay 21 4 - Poor 10 2 - Terrible 84 ## Reviews ### 10/10 Excellent #### Alain 29 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay. ##### Alain Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Vivia 4 Mar 2024 Liked: Cleanliness, staff & service Shops are nearby ##### Vivia Stayed 3 nights in Feb 2024 ### 8/10 Good #### Vivia 9 Mar 2024 Liked: Staff & service, amenities It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita ##### Vivia Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Luz 29 Jan 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The place was nothing compared to the pictures. The toilet was dirty, it even had pubic hair and pee around the seat. The door didn’t latch well.. The only counter in the room was extremely dirty and almost falling off the wall. There were cracks on the floors and the sink had broken tiles. The only window in the bathroom was broken. There was a lot of graffiti outside of the hotel as well as garbage everywhere. The only good thing I can say that is that guy at the reception was super nice and friendly. ##### Luz ### 10/10 Excellent #### Jesus Jorge 30 Sept 2025 Liked: Cleanliness, staff & service, amenities Good ##### Jesus Jorge Stayed 1 night in Sep 2025 ### 6/10 Okay #### Rocky 17 May 2024 Disliked: Property conditions & facilities Staff are nice. ##### Rocky Stayed 4 nights in May 2024 ### 4/10 Poor #### Jesus Guillermo 16 Jul 2025 Disliked: Staff & service water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights ##### Jesus Guillermo Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Hortencia 18 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities They didn’t give me soap, no hot water but worse of all, no soap to shower.. no functioning tv, only netflix with a block that wont let you log in.. unsafe area ![](https://a.travel-assets.com/ugc/hotel-reviews/b7b0662d-4f8d-4087-9e1e-a49e6a7a2288-1755497923213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hortencia Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Grant 6 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here. ##### Grant Stayed 1 night in Jul 2024 ### 2/10 Terrible #### James 15 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Do Not Stay Here. Really terrible ##### James Stayed 2 nights in Apr 2024 ### 8/10 Good #### Manuel 18 Jun 2023 Good ##### Manuel Stayed 1 night in Jun 2023 ### 2/10 Terrible #### mario 8 Jul 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property was in deplorable condition and look nothing like the photos provided ##### mario Stayed 7 nights in Jun 2024 ### 2/10 Terrible #### Paul 30 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly but this was the absolute worst place I’ve ever stayed. Nothing like the photos. Stained sheets, pillow cases, and towels… someone wiped boogers all over the walls… ##### Paul Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Jerome 15 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back. ##### Jerome Stayed 4 nights in Feb 2024 ### 2/10 Terrible #### Maria 26 Mar 2024 Disliked: Cleanliness, amenities, property conditions & facilities Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area ##### Maria Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Enrique 6 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good! ##### Enrique ### 2/10 Terrible #### Cindy 27 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty place unsafe room door you can't sleep thinking on your security ##### Cindy Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Florencia 28 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Nothing to do with the pictures that they show in the web site. It was full of ants and dirty! ##### Florencia Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Vivia 12 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Did not like the smell air smell nasty ##### Vivia Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Lee 15 May 2023 Disliked: Amenities, property conditions & facilities The bed had hair from previous guest stay on it and the bed pillows looked like they had not been changed from pevious guest. The toilet was located 4” from the opposite wall, meaning you had to straddle it to use it, not sit. Internet didn’t work also. Checked in and left as soon as I’d found another place to stay. ##### Lee Stayed 1 night in May 2023 ### 2/10 Terrible #### benjamin 31 Jan 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap. ##### benjamin Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Xavier 15 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities This is the worst ive seen. Bugs were crawling on me. I left after an hour. I couldnt take it. It was terrible ##### Xavier Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### MARIA DE LUCERO 11 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Expedia is complicit in fraud along with the hotel, the photos of the rooms do not correspond to the hotel, and it is very dirty. I asked for my refund due to fraud since they offer what is not and they do not give me ##### MARIA DE LUCERO Stayed 1 night in May 2023 ### 2/10 Terrible #### alicia 14 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them ##### alicia Stayed 10 nights in Dec 2023 ### 2/10 Terrible #### Margarita 24 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. 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