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"We went to this hotel at 1pm to register early until our room was ready at 4pm. Check-in was quick and efficient. Room looked totally different than the images on their website. This is an older hotel with blue walls and light brown decor and the jacuzzi was in the bathroom not in the actual room unlike the image shown on their website/Expedia. Although dated, we were pleasantly surprised at how spacious it was. Surprisingly, no microwave, no coffee machine, just a fridge, alarm clock, a bottle of lotion and 1 facial soap is all you get. Parking is additional $50/night. We never used the pool or gym. Peeking into the window, no dumbbells. Another hotel we stayed at also had none, shocker. No restaurant in this hotel, but Applebee's, STK, Starbucks and many others closeby. Our sink had no cold water, just scalding hot. Had to brush teeth and wash face in jacuzzi tub. Told Assistant Manager who comped us for the $25 extra hour we purchased to stay past checkout time. The view was incredible, we had a corner King jacuzzi suite. Costed $310CAD for a night before parking. Cleanliness and no smells are key for us, so we appreciated that they didn't use deodorizers like some hotels do. The TV is very small and there was Netflix accessibility. Bed was comfortable except they do triple sheeting, plus a bottom sheet that didn't fit the bed that kept coming up, so you end up laying on the bed protector. I would stay here again if the room rate was under $220."

"Suites are large, sofa bed is comfortable, always clean and staff are friendly"

"Excellent. Thanks"

"My mom & I stayed here for 3 nights & loved our stay! The hotel is in a great location & the staff is very friendly & super helpful! There is always water, a well stocked vending machine, & a coffee machine downstairs in the lobby, plus the best in-room coffee maker I’ve ever had. 10/10 would recommend, & I plan to stay here again myself when I can make it back to Vancouver! "

"Beautiful property with an excellent staff. The restaurants are good and the day is comfortable located right downtown in the heart of everything."

"Good location "

"The staff were not friendly or helpful at all. The room was fine (standard hotel room). There were minimal amenities available and those available were not great. The pool area needs some serious updating. It was run down and felt that way. We ended up forgetting something in our room and called to get the staff to locate it for us. We told them exactly where it was and they called back saying they could not find it. We ended up driving back and it was located right where we said. There was no hospitality from the staff we dealt with whatsoever. "

"Very Kid friendly had a great stay"

"Checking in was long but everything else after was great."