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"We absolutely loved our stay! The manager and all staff were so friendly. The small riches : fresh water (and bottles) on each floor, the business salon with tea and coffee, and the amenities cupboard! The only thing that was needed : a plug in the washroom . Clearly a man designed it - no where to dry your hair .. we had to use the plug for the kettle. "

"Clean room, very nice hotel"

"The room was clean but very dated. Notable problems included a poor shower (the bath ran at the same time). The room had no opening windows, which made it stuffy and as the aircon didn't seem to cool, this didnt help. Also the aircon was load, making sleep difficult if you want air! We paid for the breakfast which was ok, seemed a little over priced as there was not much choices. The 2nd morning's breakfast was chaotic and we had to wait. Staff are friendly and helpful. "

"Not my first time here, but happy to return again. As ever, the staff are absolutely lovely and some of the best in the business. I was greeted by Dhavani who was kind, accommodating and went out of her way to help me with a genuine warm smile and personality. The staff all seem to be encouraged to be themselves in a positive way, so it’s never a cookie-cutter experience here. It’s part of the reason I’m alway happy to come back. The hotel is a little older, so there is a slight shabby-chic feel, but it’s perfectly lovely to stay in. The bed and sheets are very comfy, and the rooms are warm and welcoming. Will happily stay again. "

"Staff very helpful "

"Great location just off Oxford Street, room was quiet and comfortable. The breakfast was really good. The only issue was the wait for coffee to be offered. You can get coffee for yourself but the machine did run out at times. Great hotel for a London trip. Tube is just around the corner."

"Great breakfast "

"So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free. "