Title: Best Western Greater London Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6881907&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Greater London Hotel ## Photo gallery for Best Western Greater London Hotel ![Restaurant - Best Western Greater London Hotel (Ilford)](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/37a00375.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Best Western Greater London Hotel (Ilford)](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/9a76c409.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout curtains, iron/ironing board, free WiFi - Best Western Greater London Hotel (Ilford)](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/7bed4a10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Best Western Greater London Hotel (Ilford)](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/842ed17f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Best Western Greater London Hotel (Ilford)](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/24f68bbb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Greater London Hotel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Guests can connect to free in-room WiFi. ## Reviews 7.0 Good ## Popular amenities - Free Wi-Fi - Breakfast available - Business services - 24/7 front desk £59 includes taxes & fees 2 Mar - 3 Mar ## Room options ### Check availability for these dates Tonight [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 2 - Mar 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Standard Room, 1 Single Bed, Non Smoking ![Combined shower/bathtub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking 8.0 Very good 1 review ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - City view - 97 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Combined shower/bathtub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.2 Good 12 reviews ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - City view - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Combined shower/bathtub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - City view - 140 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room, 2 Double Beds, Non Smoking ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - City view - 161 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Family Room, Multiple Beds, Non Smoking ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/b7c20515.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - City view - 172 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/b7c20515.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Balcony ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk - City view - Sleeps 8 - 2 King Beds ### View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/b7c20515.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Kitchen ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information) ## About the area Located in Valentines, a neighbourhood in Ilford, Best Western Greater London Hotel is in a shopping district and near the airport. Westfield Stratford City and Liverpool Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River and Russell Square. London Eye and ZSL London Zoo are not to be missed. Spend some time exploring the area's activities, including golfing. [Visit our Ilford travel guide](https://www.expedia.co.uk/Ilford.dx6144799) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.56138%2C0.06908&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HpTS1VwoBBItpS-BR6K4wIqjoz8=) 60 Cranbrook Road, Ilford, England, IG1 4NH ### What's nearby - ![Sunshine makes green even more beautiful #Parks photo challenge ](https://images.trvl-media.com/place/6144799/96b5cd04-8e68-4c97-a32c-9f1bc94cd56d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Valentines Park 3 min walk \- 0.2 miles - Exchange Ilford 3 min walk \- 0.2 miles - Kenneth More Theatre 8 min walk \- 0.4 miles - Ilford Cricket Club 11 min walk \- 0.6 miles - South Park 4 min drive \- 1.1 miles ### Getting around - Gants Hill Underground Station 2 min drive - Ilford Station 3 min walk - London (LCY-London City) 19 min drive ### Restaurants - The Great Spoon of Ilford 1 min walk - Jono's 2 min walk - Costa Coffee 4 min walk - Pizza Hut 1 min walk - Starbucks 6 min walk ## About this property ### Best Western Greater London Hotel Hotel near ExCeL Exhibition Centre Best Western Greater London Hotel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Stay connected with free in-room WiFi. You'll also find perks such as: - Breakfast (surcharge), express check-out and a lift - A banquet hall, a 24-hour front desk and meeting rooms - Smoke-free property, coworking spaces and a TV in reception Room features All guest rooms at Best Western Greater London Hotel offer amenities, such as free WiFi. Other amenities include: - Bathrooms with shower/bath combinations and free toiletries - Electric kettles, heating and housekeeping ## Similar properties ![Breakfast area](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/ae49ea2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Cranbrook - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 6.4 1,003 reviews £36 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1876241&PinnedHotelID=1876241&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1880000/1875100/1875030/bf03b9ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western London Ilford Hotel Valentines - Parking included - Free Wi-Fi - Breakfast available - Business services 7.2 Good 1,003 reviews £56 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1875030&PinnedHotelID=1875030&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876229/9b65a5ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### York Hotel Valentines - 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Housekeeping 8.4 Very good 271 reviews £64 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=90248833&PinnedHotelID=90248833&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6881907,1876241,1875030,1876229,14860761) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Lockers - Luggage storage ### Guest services - Housekeeping on request - Multilingual staff ### Business services - 24-hour business centre - Conference centre (431 square foot of space) - Coworking space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (122 centimetre wide door) - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 2 buildings - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% of food locally-sourced - Banquet hall - Double-glazed windows - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Electrical adapters - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 100 per accommodation, per stay - Breakage deposit: GBP 100 per stay - A damage deposit of GBP 100 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: from approximately GBP 7.99 for adults and from GBP 7.99 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome This property uses solar energy Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Greater Best Western Greater London Best Western Greater London Hotel Best Western Greater London Hotel Ilford Best Western Greater London Ilford BEST WESTERN Greater London Hotel Ilford, Essex Greater London Hotel Ilford Best Western Greater London Hotel Hotel Best Western Greater London Hotel Ilford Best Western Greater London Hotel Hotel Ilford ## Frequently asked questions ### Is Best Western Greater London Hotel pet-friendly? ### How much does it cost to stay at Best Western Greater London Hotel? ### How much is parking at Best Western Greater London Hotel? ### What time is check-in at Best Western Greater London Hotel? ### What time is check-out at Best Western Greater London Hotel? ### Where is Best Western Greater London Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Greater London Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 78 8 - Good 114 6 - Okay 64 4 - Poor 33 2 - Terrible 37 ## Reviews ### 10/10 Excellent #### MARIA 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved my stay at this hotel! The room and bathroom were super clean, and the bed was really comfortable. Great location close to the etube, and the staff were very friendly and helpful. Would definitely stay again :) ##### MARIA Stayed 2 nights in Nov 2025 ### 8/10 Good #### A R Ashiqur 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel and excellent location ##### A R Ashiqur Stayed 2 nights in Sep 2025 ### 8/10 Good #### Jodie 14 Nov 2025 Liked: Staff & service Quality of the hotel is reflected in the price. Staff however were helpful, polite and courteous. If I needed a hotel in this area I would use this hotel again ##### Jodie Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Tina Fong Ting Wong 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff who are flexible to accommodate customers needs. ##### Tina Fong Ting Wong Stayed 7 nights in Oct 2025 ### 8/10 Good #### Casey 5 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room. ##### Casey Stayed 2 nights in Nov 2025 ### 8/10 Good #### Michael 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities All new rooms and very clean. Still waiting for release of our deposit. ##### Michael Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ben 21 May 2025 Liked: Staff & service, amenities, property conditions & facilities Friendly and helpful staff, clean room at a great price. ##### Ben Stayed 2 nights in May 2025 ### 10/10 Excellent #### DAVID 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff Very clean We stayed overnight to make a busy weekend in London,Perfect for the price. Close to Ilford station so the use of the Elizabethan line came in handy. Gants Hill station for the Central line. is a bus ride away . Overall cant fault the Hotel. ##### DAVID Stayed 1 night in Sep 2025 ### 8/10 Good #### Terence 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel. ##### Terence Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Stephen 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room. ##### Stephen Stayed 3 nights in Jul 2025 ### 8/10 Good #### Finlo 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round ##### Finlo Stayed 1 night in Jul 2025 ### 8/10 Good #### Jennifer 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice ![We traveled to London to see John Summit ](https://a.travel-assets.com/ugc/hotel-reviews/bde106d7-db64-4dae-ab6e-dc7dbde2cfc7-1758267001346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### kevin 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend ##### kevin Stayed 1 night in Jun 2025 ### 8/10 Good #### Padma 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location. Helpful staff. ##### Padma Stayed 1 night in Apr 2025 ### 8/10 Good #### Ahmed 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad reviews not accurate. Me and my friend were looking for a cheap hotel and we found this. At first we were nervous because we had seen some bad reviews, but when we arrived we were pleasantly surprised. The staff was friendly and helpful, the room was small but it was enough for us, the room looked new and smelled new. The train station was 2 minutes from the hotel which was super helpful. Honestly, no complaints perfect for 2 people that just wants somewhere to stay ##### Ahmed Stayed 3 nights in Aug 2025 ### 8/10 Good #### angela 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer. ##### angela Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Rachel 24 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Hard to find as entrance is through a coffee shop! No parking but a good car park about 5 mins walk away. Reception staff very friendly and helpful. Room was very small for 3 people but was ok for one overnight stay. Area a bit iffy 😕 ##### Rachel Stayed 1 night in Jul 2025 ### 8/10 Good #### Valerie 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters. ##### Valerie Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Susan 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area. ##### Susan Stayed 1 night in Jun 2025 ### 4/10 Poor #### Peter 6 Nov 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Great price for a overnight stay, the room was clean and the bed comfortable, and easy to navigate to from the train station. I can't for the life of me think why a room would need 18 individual plug sockets? The negative side is the rooms are small and compact with no windows for fresh air which makes the room very hot and there is no air conditioning. We where rudely awakened by building works going on directly outside our room and could also hear carpet cleaners going in the room below. The was no hot water on our arrival and through out the rest of the evening, so wasn't able to freshen up until the following morning. The staff where friendly and attentive, but overall disappointing. ##### Peter Stayed 1 night in Nov 2025 ### 6/10 Okay #### Timothy 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfactory Staff and service was very good and friendly and prompt check in. It was a hot day and night and the fan in the room was essential in the absence of air-con. Breakfast was terrible so don't bother with that. Otherwise it was a good stay and convenient for the Elizabeth Line. ##### Timothy Stayed 1 night in Jun 2025 ### 8/10 Good #### Claire 8 Sept 2025 Liked: Cleanliness, staff & service #### Good but wouldn’t stay here again The staff were very friendly and helpful. The room it self, while clean was incredibly hot so it wasn’t comfortable. There were fans but all that did was push warm air around. There was also no bedside or small lighting which meant you either had a very bright overhead light on or left in darkness. It was convenient for the station and to get into London but based on not sleeping well due to the heat I wouldn’t stay here again. ##### Claire Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### D 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return. ##### D Stayed 1 night in Jun 2025 ### 6/10 Okay #### Samuel 15 May 2025 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Alright for the convenience Room was extremely hot, even with a fan and the window open. Toilet wasn't cleaned before checking-in. TV didn’t recognise freeview channels. Other than that, room was in good condition and staff were friendly. ##### Samuel Stayed 1 night in May 2025 ### 8/10 Good #### Khia 30 May 2025 Liked: Staff & service, amenities Manager is efficient and fair with dealing with issues. For example, I’d asked for someone to remove a dirty old pair of underwear that was on the landing outside my window which was dealt with swiftly! I was also considering furthering my stay and he explained options clearly. On Expedia it did say “access to a nearby indoor pool” this was not the case and disappointed my 13 year old son somewhat as he loves to swim! I did not like the breakfast I’d brought from the cafe. Enjoyed the fresh orange juice. However the buffet breakfast which I saw in the morning did look nice. I really loved the placement and some of the designs of the mirrors around the hotel. Also, there were other design elements I liked. Overall decent stay. 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