Title: Best Western Greater London Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Greater London Hotel Hotel in Ilford with 24-hour business centre and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/24f68bbb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 Single Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/32461d17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/9fc1edc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/411e150c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/842ed17f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Greater London Hotel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Guests can connect to free in-room WiFi. 7.0 Good ## Popular amenities - - 24/7 front desk - Free WiFi - Business services £60 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Combined shower/bathtub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking 8.0 Very good 1 review ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - 97 sq ft - City view - Sleeps 1 - 1 Single Bed ![Combined shower/bathtub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.2 Good 10 reviews ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - 129 sq ft - City view - Sleeps 2 - 1 Double Bed ![Combined shower/bathtub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk - 140 sq ft - City view - Sleeps 2 - 2 Single Beds ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk - 161 sq ft - City view - Sleeps 4 - 2 Double Beds ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk Wardrobe - 172 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/7bed4a10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Balcony ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk - City view - Sleeps 8 - 2 King Beds ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Kitchen ### Highlights Heating Blackout curtains Private bathroom Shower/bath combination Coffee/tea maker Electric kettle Desk - City view - Sleeps 7 - 3 Double Beds and 1 Single Bed ### Standard Room With Double Bed-Non-Smoking - Sleeps 2 ### Family Room - Sleeps 4 ### Standard Room With Single Bed, Non-Smoking - Sleeps 1 ![Bathroom | Combined shower/bathtub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/90036155.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking - Sleeps 2 ### 1 Double 1 Single, Non-Smoking, Family Room - Sleeps 3 ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15590000/15589800/15589749/2909a2f2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Petersham Ham, Petersham and Richmond Riverside - Parking included - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 722 reviews £175 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/London-Hotels-Petersham-Hotel.h15589749.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=63d46100-7b54-4a1f-9740-55c7f8c61c14&top_cur=GBP) Ad ![Suite, 2 Bedrooms, Terrace | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/7700/7606/0ab8d15f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The May Fair, A Radisson Collection Hotel, Mayfair London London City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.56138%2C0.06908&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HpTS1VwoBBItpS-BR6K4wIqjoz8=) 60 Cranbrook Road, Ilford, England, IG1 4NH #### What's nearby - Queen Elizabeth Olympic Park - 9 min drive - 5.4 miles - ExCeL Exhibition Centre - 9 min drive - 5.6 miles - Westfield Stratford City - 12 min drive - 6.4 miles - London Stadium - 12 min drive - 6.6 miles - O2 Arena - 13 min drive - 8.0 miles #### Getting around - Gants Hill Underground Station - 2 min drive - Ilford Station - 3 min walk - London (LCY-London City) - 19 min drive #### Restaurants - ‪The Great Spoon of Ilford - ‬1 min walk - ‪Costa Coffee - ‬4 min walk - ‪Saravanaa Bhavan - ‬1 min walk - ‪The Urban Chocolatier - ‬1 min walk - ‪Jono's - ‬2 min walk ## About this property ### Best Western Greater London Hotel Hotel near ExCeL Exhibition Centre Best Western Greater London Hotel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Stay connected with free in-room WiFi. You'll also find perks such as: - Breakfast (surcharge), express check-out and a lift - Luggage storage, a banquet hall and smoke-free property - Multilingual staff, coffee/tea in reception and coworking spaces Room features All guest rooms at Best Western Greater London Hotel offer amenities, such as free WiFi. Other amenities include: - Bathrooms with shower/bath combinations and free toiletries - Electric kettles, heating and housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1880000/1875100/1875030/06857e00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western London Ilford Hotel Valentines - Free WiFi - Breakfast available - Business services - Room service 7.2 Good 946 reviews £57 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1875030&PinnedHotelID=1875030&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/7000000/6180000/6174900/6174848/1bad4fd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget London Barking Gascoigne - Pet-friendly - Free WiFi - Breakfast available - Parking available 7.0 Good 934 reviews £44 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6174848&PinnedHotelID=6174848&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room, Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/17000000/16400000/16392400/16392350/ee423a1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature London Valentines - 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19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=14860761&PinnedHotelID=14860761&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/91000000/90620000/90614900/90614803/312372e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Woodford Hotel South Woodford - Parking included - Free WiFi - Housekeeping - 24/7 front desk 8.0 Very good 99 reviews £66 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=90614803&PinnedHotelID=90614803&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Lockers - Luggage storage ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - 24-hour business centre - Conference centre (431 square foot of space) - Coworking space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (122 centimetre wide door) - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 2 buildings - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% of food locally-sourced - Banquet hall - Double-glazed windows - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Electrical adapters - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 100 per accommodation, per stay - Breakage deposit: GBP 100 per stay - A damage deposit of GBP 100 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 7 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome This property uses solar energy Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Greater Best Western Greater London Best Western Greater London Hotel Best Western Greater London Hotel Ilford Best Western Greater London Ilford BEST WESTERN Greater London Hotel Ilford, Essex Greater London Hotel Ilford Best Western Greater London Hotel Hotel Best Western Greater London Hotel Ilford Best Western Greater London Hotel Hotel Ilford ## Frequently asked questions ### Is Best Western Greater London Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Best Western Greater London Hotel? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on 2 Nov 2025 start from £60.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/London-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Greater London Hotel? > Best Western Greater London Hotel doesn't offer parking. ### What time is check-in at Best Western Greater London Hotel? > Check-in start time: 2:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Best Western Greater London Hotel? > Checkout is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Best Western Greater London Hotel located? > Located in Valentines, this hotel is within 6 miles (10 km) of Thames River, ExCeL Exhibition Centre and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 miles (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Greater London Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 68 8 - Good 109 6 - Okay 59 4 - Poor 32 2 - Terrible 37 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 6.8/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 8/10 Good #### Jennifer 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice ![We traveled to London to see John Summit ](https://a.travel-assets.com/ugc/hotel-reviews/bde106d7-db64-4dae-ab6e-dc7dbde2cfc7-1758267001346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Sep 2025 ### 8/10 Good #### Terence 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel. ##### Terence Stayed 7 nights in Aug 2025 ### 8/10 Good #### Bonnie 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff ##### Bonnie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Stephen 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room. ##### Stephen Stayed 3 nights in Jul 2025 ### 8/10 Good #### Finlo 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round ##### Finlo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ben 21 May 2025 Liked: Staff & service, amenities, property conditions & facilities Friendly and helpful staff, clean room at a great price. ##### Ben Stayed 2 nights in May 2025 ### 8/10 Good #### Steve 31 May 2025 Exactly what I we booked and very good value for money 💰 ##### Steve Stayed 2 nights in May 2025 ### 8/10 Good #### Valerie 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters. ##### Valerie Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### kevin 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend ##### kevin Stayed 1 night in Jun 2025 ### 8/10 Good #### angela 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer. ##### angela Stayed 2 nights in Jul 2025 ### 8/10 Good #### Verified traveller 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really pleased. Good, clean and very central. ##### Verified traveller Stayed 3 nights in May 2025 ### 8/10 Good #### Padma 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location. Helpful staff. ##### Padma Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Susan 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area. ##### Susan Stayed 1 night in Jun 2025 ### 6/10 Okay #### Timothy 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfactory Staff and service was very good and friendly and prompt check in. It was a hot day and night and the fan in the room was essential in the absence of air-con. Breakfast was terrible so don't bother with that. Otherwise it was a good stay and convenient for the Elizabeth Line. ##### Timothy Stayed 1 night in Jun 2025 ### 8/10 Good #### Rasmus 31 May 2025 Liked: Cleanliness, staff & service Good ##### Rasmus Stayed 3 nights in May 2025 ### 10/10 Excellent #### D 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return. ##### D Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Nicholas 2 Jul 2025 Disliked: Cleanliness Place has no AC. Difficult to get water or ice. Bedding had hair all in it ##### Nicholas Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Radi 6 Jun 2025 Rude staff, arrogant , not willing to help in any way, won’t recommend ##### Radi Stayed 1 night in Jun 2025 ### 2/10 Terrible #### John 18 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities at this hotel is far below standard and hence I could not stay , the surrounding was dirty,&noisy The photo on the Expedia website is not as the same as the outside of the hotel .Please provide a refund ##### John Stayed 2 nights in May 2025 ### 10/10 Excellent #### Stewart 20 Apr 2025 Liked: Cleanliness, staff & service Mattress was old and uncomfortable, sink plug leaked, ##### Stewart Stayed 1 night in Apr 2025 ### 8/10 Good #### Mez 26 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around a pleasant stay ##### Mez Stayed 1 night in Sep 2022 ### 6/10 Okay #### Samuel 15 May 2025 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Alright for the convenience Room was extremely hot, even with a fan and the window open. Toilet wasn't cleaned before checking-in. TV didn’t recognise freeview channels. Other than that, room was in good condition and staff were friendly. ##### Samuel Stayed 1 night in May 2025 ### 4/10 Poor #### Muhammad 15 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities The stay was terrible, I did not wanted to stay in the hotel at all and regretted my decision. Giving it 2 star only because of the customer service, the hotel staff were very nice and accommodating. The rooms were extremely sub standard, and we had to change two rooms. The previous rooms did not have working lamps and had a bad smell. Breakfast was not worth having due to very limited options and even the food was not fresh and felt like tinned food. This hotel should not be associated with Best Western in my opinion or rectify their hotel star rating to 2 star. ##### Muhammad Stayed 1 night in Jun 2025 ### 4/10 Poor #### A 27 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities My booking made via Expedia was cancelled and I was not notified, but the manager on duty was helpful. However I had to pay a £100 deposit which was not part of my original booking. Lets just say do not expect much from the hotel a lot work needs to be done and the cleanliness is extremely poor, lots of dead bugs in the corners and the room carpet was disgusting. ##### A Stayed 1 night in May 2025 ### 8/10 Good #### Sara 30 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. Great location for local shops and train station ##### Sara Stayed 2 nights in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Hilton London Metropole](https://www.expedia.co.uk/London-Hotels-Hilton-London-Metropole.h26134.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-Great-Cumberland-Place.h21659.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)