Best Western Greater London Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Best Western Greater London Hotel

Best Western Greater London Hotel

3.0 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
60 Cranbrook Road, Ilford, England, IG1 4NH

Explore the area

  • Popular LocationExcel Exhibition Centre8 min drive
  • Popular LocationWestfield Stratford City9 min drive
  • AirportLondon (LCY-London City)11 min drive
  • Popular LocationO2 Arena22 min drive

Choose dates to view prices

About this area


Best Western Greater London Hotel is located in Valentines, a neighbourhood in Ilford, and is in a shopping district and near the airport. Westfield Stratford City and Liverpool Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queen Elizabeth Olympic Park and Russell Square. HMS Belfast and Sea Life London Aquarium are not to be missed. Spend some time exploring the area's activities, including outlet shopping, swimming and golfing.

What's nearby

  • Excel Exhibition Centre - 8 min drive
  • Westfield Stratford City - 9 min drive
  • Epping Forest - 14 min drive
  • O2 Arena - 22 min drive
  • Tower of London - 28 min drive

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London (LCY-London City) - 11 min drive


  • Shinwari - 3 min walk
  • London Darbar - 4 min walk
  • Faroz - 6 min walk
  • Golden Curry - 7 min walk
  • Taj Grill - 9 min walk

About this property

Best Western Greater London Hotel

3-star Ilford hotel in Valentines with free parking
This smoke-free hotel features a 24-hour business centre, a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site. All 22 rooms offer free WiFi and free wired Internet, plus coffee makers and flat-screen TVs. Safes, phones and desks are among the other amenities that guests will find.
Best Western Greater London Hotel offers 22 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ilford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 0.5 mi from 6:00 PM to 8:30 AM; booking required
  • Street parking available

Food and drink

  • To-go breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: GBP 7 for adults and GBP 7 for children
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Bike storage
  • Private picnics

Family friendly

  • Access to nearby indoor pool
  • Corner/local shop
  • Laundry facilities


  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Hindi
  • Latvian
  • Lithuanian
  • Moldovan
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Ukranian
  • Urdu

Business services

  • 24-hour business centre
  • Conference centre (431 square feet of space)
  • Coworking spaces
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Communal living room
  • Romance packages available
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities


  • Bed sheets
  • Feather duvet


  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels


  • Flat-screen TV

Food and drink

  • Coffee/tea maker


  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 7 for adults and GBP 7 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Overall score and ratings



Rating 5 - Excellent. 52 out of 217 reviews
5 - Excellent 24%
Rating 4 - Good. 82 out of 217 reviews
4 - Good 38%
Rating 3 - Okay. 43 out of 217 reviews
3 - Okay 20%
Rating 2 - Poor. 22 out of 217 reviews
2 - Poor 10%
Rating 1 - Terrible. 18 out of 217 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities



2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When booking I thought I was coming to stay at a Best Western hotel. Sadly it was Best Western by name only. The room small but was ok for a night. It was a little further out from central London than I thought but a little more research would of corrected this. There is no bar to enjoy a relaxing drink and your breakfast area is in the recpetion area. We booked breakfast thinking it was going to be a full english as photographed on their website. However cereal, toast, jams , fruit, cheese & hard boiled eggs was all that was on offer. If a full english was available we werent told. We were informed of breakfast times but nothing more than this. We arrived very late so at the time we werent aware that the reception area was our breakfast area, we werent told this either. Upon arrival they take a deposit which im ok with. However, on leaving you are then told it will take 3-5 working days to be returned to you which im not happy about. In todays world of technology there are better ways to secure these desposits without leaving the customer £50 out of pocket for almost a week. If your looking for a stop gap for a night its fine & if you want a basic breakfast its fine but sadly not Best Western at its best.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family and small children
Was okay not the greatest
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but ok
Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Nov 2021

4/5 Good

Travelled with family, Business traveller
Housekeeping needs improvement
Stayed 4 nights in Oct 2021