Title: Mercure Dartford Brands Hatch Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Dartford Brands Hatch Hotel & Spa Hotel with a full-service spa, steps from Brands Hatch Circuit ![Reception](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/97a8ef7f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/be54b5c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/07815886.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/baece0a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/1136cd5c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a complete retreat at the Mercure Dartford Brands Hatch Hotel & Spa. The property features an on-site golf course and Spa Naturel Fitness for rejuvenating treatments. Guests can take advantage of WiFi, choose from three different bars, and enjoy the indoor pool. 7.6 Good ## Popular amenities - - - Bar - Spa - 24/7 front desk - Room service £55 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Classic Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/ad701219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Double Bed 8.0 Very good 45 reviews ### Highlights Soundproofed Heating TV Hairdryer Private bathroom Shower/bath combination Eco-friendly toiletries Electric kettle - 161 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/a9c92f21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Single Beds 9.4 Exceptional 8 reviews ### Highlights Soundproofed Heating TV Hairdryer Private bathroom Shower/bath combination Eco-friendly toiletries Electric kettle - 161 sq ft - Sleeps 2 - 2 Single Beds ![Family Double Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/81b50d7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 1 Double Bed with Sofa bed 9.0 Wonderful 6 reviews ### Highlights Soundproofed Heating TV Sofa bed Hairdryer Private bathroom Shower/bath combination Eco-friendly toiletries - 172 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/95779e0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.4 Good 3 reviews ### Highlights Soundproofed Heating TV Hairdryer Private bathroom Shower/bath combination Eco-friendly toiletries Electric kettle - 161 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/ce81d134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Double Room, 1 King Bed 7.6 Good 4 reviews ### Highlights Soundproofed Heating TV Eco-friendly toiletries Shower/bath combination Bathrobes Hairdryer Private bathroom - 161 sq ft - Sleeps 2 - 1 King Bed ### Family Room, 2 Double Beds ### Highlights Soundproofed Heating TV Hairdryer Private bathroom Shower/bath combination Eco-friendly toiletries Electric kettle - Sleeps 4 - 2 Double Beds ### Deluxe Room, 2 Single Beds ### Highlights Soundproofed Heating TV Hairdryer Private bathroom Shower/bath combination Eco-friendly toiletries Electric kettle - Sleeps 2 - 2 Single Beds ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Heating TV Hairdryer Private bathroom Shower/bath combination Eco-friendly toiletries Electric kettle - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSevenoaks-Hotels-Mercure-Dartford-Brands-Hatch-Hotel-Spa.h4575.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSevenoaks-Hotels-Mercure-Dartford-Brands-Hatch-Hotel-Spa.h4575.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.35857%2C0.25273&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WAU9JjsGt9jfpN8PVA8z6wRxCJU=) Brands Hatch, J3, M25 Dartford, Sevenoaks, England, DA3 8PE #### What's nearby - Brands Hatch Circuit - 2 min walk - 0.1 miles - London Golf Club - 8 min drive - 3.1 miles - Darent Valley Hospital - 14 min drive - 9.8 miles - Bluewater Shopping Centre - 14 min drive - 10.2 miles - Lakeside Shopping Centre - 20 min drive - 14.5 miles #### Getting around - Eynsford Station - 5 min drive - Gatwick Airport (LGW) - 37 min drive #### Restaurants - ‪The Bull Horton Kirby - ‬5 min drive - ‪The Bridges - ‬6 min drive - ‪The Lion - ‬3 min drive - ‪Hartley Country Club - ‬11 min drive - ‪Costa Coffee - ‬11 min drive ## About this property ### Mercure Dartford Brands Hatch Hotel & Spa Hotel near Brands Hatch Circuit Consider a stay at Mercure Dartford Brands Hatch Hotel & Spa and take advantage of golfing on-site, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, a facial or a hot stone massage at the on-site spa. In addition to 3 bars and a health club, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool - Continental breakfast (surcharge), self-parking (surcharge) and express check-out - Wedding services, smoke-free property and laundry services - A 24-hour front desk, luggage storage and a ballroom - Guest reviews say great things about the helpful staff Room features All 121 rooms boast comforts such as 24-hour room service, in addition to perks such as free WiFi and safes. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and shower/bath combinations - Electric kettles, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/436300/436232/532a6289.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Dartford Bridge Dartford - Pool - Spa - Free WiFi - Restaurant 7.6 Good 1,000 reviews £85 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=436232&PinnedHotelID=436232&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/25000000/24410000/24400200/24400198/84d02731.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spring River Ebbsfleet by Marston's Inns Gravesend - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews £49 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=24400198&PinnedHotelID=24400198&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, British cuisine](https://images.trvl-media.com/lodging/1000000/440000/432800/432756/3628b8a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Maidstone-Sevenoaks by IHG Sevenoaks - 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17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=8263632&PinnedHotelID=8263632&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 10 per night) - Wheelchair-accessible parking available ### Food and drink - Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 10 per person - 3 bars/lounges - A coffee shop/cafe - A restaurant ### Things to do - Billiards/pool table - Full-service spa - Golf - Health club - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Conference centre - Meeting rooms ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Stair-free path to entrance - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating - Iron/ironing board - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately GBP 10.00 per person - Self-parking fee: GBP 10.00 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 15 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Mercure Dartford Brands Hatch Hotel Sevenoaks Mercure Dartford Brands Hatch Mercure Dartford Brands Hatch Sevenoaks Mercure Dartford Brands Hatch Hotel & Spa Hotel Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks Mercure Dartford Brands Hatch Hotel & Spa Hotel Sevenoaks ## Frequently asked questions ### Does Mercure Dartford Brands Hatch Hotel & Spa have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Mercure Dartford Brands Hatch Hotel & Spa? > As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Dartford Brands Hatch Hotel & Spa on 30 Nov 2025 start from £55.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Sevenoaks-Hotels-Mercure-Dartford-Brands-Hatch-Hotel-Spa.h4575.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Dartford Brands Hatch Hotel & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Mercure Dartford Brands Hatch Hotel & Spa? > Self-parking is available for GBP 10.00 per night. ### What time is check-in at Mercure Dartford Brands Hatch Hotel & Spa? > Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Mercure Dartford Brands Hatch Hotel & Spa? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Mercure Dartford Brands Hatch Hotel & Spa located? > Situated in a rural location, this spa hotel is steps from Brands Hatch Circuit and within 3 mi (5 km) of Kent Downs and Eynsford Castle. London Golf Club and The London Golf Club - Heritage Course are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Dartford Brands Hatch Hotel & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 7.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 326 8 - Good 339 6 - Okay 177 4 - Poor 87 2 - Terrible 66 ### 6/10 Okay #### Trudi 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes ##### Trudi Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Julia 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place to stay ##### Julia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Vivien 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our meal was excellent. Best Indian meal we’ve had for a long time. Amy and the other staff were friendly and attentive. Would definitely recommend! ##### Vivien Stayed 1 night in Aug 2025 ### 4/10 Poor #### Helen 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Limited food choice in main restaurant as mainly Indian food. Ok for a one night stay but limited if you can’t eat Indian food. Fish and chips, steak etc other option but not imaginative. Our room was clean and appreciated the walk in show. But the springs were coming through our mattress!! Uncomfortable to say the least. Children running around the bar area. Throwing the cushions off the sofas. Screaming and playing tag. Parents and staff taking no notice. Went to our room at nine pm to get away from the noise! To our lumpy bed!! Such a shame as have been using this hotel for many years. ##### Helen Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michael 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing! Can’t fault them at all. From accommodating a super last minute booking ##### Michael Stayed 4 nights in Jul 2025 ### 8/10 Good #### Kevin 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Helpful staff and clean ##### Kevin Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Adam 17 Jun 2025 Check in was difficult as lost a room booking and was told it had been cancelled on the day of the booking despite the full value being taken. Sorted eventually but took 30 min after a long day travelling. ##### Adam Stayed 1 night in Jun 2025 ### 8/10 Good #### Danielle 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good staff & room - poor breakfast! Double privilege room was very comfortable, good bed and lots of space, including nice size bathroom. The staff were very friendly and helpful - really lovely people! They even brought two extra pillows to the bedroom at midnight. The only let down was breakfast. Cheap food items used and cooked breakfast options were limited - no fried eggs! Did not brave the sloppy solidified scrambled egg. Definitely not worth the £20 per head! ##### Danielle Stayed 1 night in Jun 2025 ### 6/10 Okay #### Verified traveller 2 Aug 2025 Liked: Property conditions & facilities Disliked: Room comfort Food options were limited in the bar, my partner chose a curry for 18 pounds which just came out as a curry on its own, no rice, no naan or poppadoms. 18 pounds for curry on its own is a lot and there wefe no options on the memu to add any sides to go wirh it so we assumed it came with it all. Bed was very hard and you could feel fhe springs digging into you. Our room was near the entrancw to the gym and the pool so we were woken up myltiple times early in the morning for people accessing that ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Michael 24 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Father/daughter stay Very nice hotel for a stay with my 8 year old daughter. Bed was comfortable, room was clean and she really enjoyed the breakfast and swimming pool ##### Michael Stayed 1 night in Aug 2024 ### 8/10 Good #### Robert 16 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice one night stay Nice hotel. Rooms were very good, staff friendly. Breakfast OK but evening menu uninspiring and indifferent food. ##### Robert Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Moira 19 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place definitely coming again All great thanks ##### Moira Stayed 1 night in Jan 2024 ### 8/10 Good #### Carl 23 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Not quite as well maintained as other mecure hotels I’ve stayed in but generally good. Amazing breakfast yum ##### Carl Stayed 1 night in Mar 2023 ### 8/10 Good #### Alastair 27 Jun 2022 Liked: Cleanliness, staff & service #### Good Stay Does the job, very Mercure. ##### Alastair Stayed 1 night in Jun 2022 ### 10/10 Excellent #### alan 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient for the racing circuit. ##### alan Stayed 1 night in Mar 2024 ### 8/10 Good #### Elizabeth 25 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Right next to the race track and the room was comfortable ##### Elizabeth Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Russell 26 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Check in Nice overnight business stay , clean comfortable hotel good pool and facilities. BUT what made this trip was our host who checked us in Aurelie , what a fantastic lady who went above and beyond to help us , she really is a credit to the hotel and hopefully she gets some recognition for her hard work. ##### Russell Stayed 1 night in Jun 2024 ### 8/10 Good #### Jack 30 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant! Brilliant! ##### Jack Stayed 1 night in Aug 2024 ### 8/10 Good #### shaun 3 Aug 2024 Liked: Cleanliness, staff & service, room comfort #### Needs a little attention Service was good but the hotel and spa does need a little attention and a bit of money spent. Breakfast is good but did find the food in the restaurant a little expensive and your stay started to add up. ##### shaun Stayed 2 nights in Aug 2024 ### 6/10 Okay #### tanesha 9 Oct 2024 Was okay, was able to check in early but pool was out of use then when it was in use it was filled with noisy children having a lesson, not my ideal relaxing spa break intended No food served 9:30-10:00 and boasted room service however no one answered the call both days when trying to order ##### tanesha Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Pauline 9 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyable stay Greeted by very friendly staff, all staff very helpful and friendly....we were offered choice of floor for our room...we had two card keys for the room...full free use of the swimming pool, sauna, steam room and jacuzzi, also the gym...any treatments were at 10% discount as hotel guest....our room was checked (bed made and clean towels) everyday while we were out.... ##### Pauline Stayed 3 nights in Aug 2022 ### 6/10 Okay #### David 25 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### OK but stayed in better. Room very warm, no aircon & found mattress too hard for our liking. Other than that for 1 night it was ok. ##### David Stayed 1 night in Jul 2024 ### 6/10 Okay #### Clinton 31 Jan 2025 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### £30 for 2 days car parking The first shock was to pay an extra £30 upon arrival for 2 days car parking, I could of picked a different hotel with free car park. My room was above the delivery access, woke up by a reversing van and constant noise of a delivery van. The sauna door looked like it has not been cleaned in years, it may be given a quick wipe but the stains are years old, good temperature but lacked TLC. Nice spacious pool. Food rather expensive, but i think that is just normal for the area. would i stay again ? No ##### Clinton Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Paul 19 Dec 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Hotel was lovely but a few issues Shower was broken on both heads Took around 15 mins to buy a drink as only 1 member of staff on, Race Bar was open 1 hr late Gym and spa was very good ##### Paul Stayed 1 night in Dec 2022 ### 2/10 Terrible #### James 4 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel i have seen in a long time We have used this hotel many times but it really has gone down hill. We definitely wont be using it again in the state its in ##### James Stayed 4 nights in Apr 2023 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [Pine Lake Resort](https://www.expedia.co.uk/Carnforth-Hotels-Pine-Lake-Resort.h1928661.Hotel-Information) > > [5* Detached Stone Cottage with a Private Indoor Pool (Not Shared)](https://www.expedia.co.uk/Ashbourne-Hotels-5-Detached-Stone-Cottage-With-A-Private-Indoor-Pool.h31752210.Hotel-Information) > > [The Windermere Hotel](https://www.expedia.co.uk/Windermere-Hotels-The-Windermere-Hotel.h13431161.Hotel-Information) > > [Harbour Hotel Christchurch](https://www.expedia.co.uk/Christchurch-Hotels-The-Christchurch-Harbour-Hotel-And-Spa.h18097.Hotel-Information) > > [De Vere Cotswold Water Park](https://www.expedia.co.uk/Cirencester-Hotels-De-Vere-Cotswold-Water-Park.h1770053.Hotel-Information) > > [Cambridge Belfry Hotel & Spa](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-Belfry.h1103020.Hotel-Information) > > [Oulton Hall Hotel, Spa & Golf Resort](https://www.expedia.co.uk/Leeds-Hotels-Oulton-Hall-Hotel.h15948.Hotel-Information) > > [The Park Royal Hotel & Spa](https://www.expedia.co.uk/Warrington-Hotels-The-Park-Royal.h24462.Hotel-Information) > > [Fairmont Windsor Park](https://www.expedia.co.uk/Egham-Hotels-Fairmont-Windsor-Park.h60335617.Hotel-Information) > > [Last Drop Village Hotel and Spa](https://www.expedia.co.uk/Bolton-Hotels-Last-Drop-Village-Hotel-And-Spa.h9341.Hotel-Information) > > [DoubleTree by Hilton Cheltenham-Cotswolds](https://www.expedia.co.uk/Cheltenham-Hotels-Doubletree-By-Hilton-Cheltenham.h65899.Hotel-Information) > > [ibis budget Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-Ibis-Budget-Manchester-Airport.h75715089.Hotel-Information) > > [Ufford Park Woodbridge Hotel, Golf & Spa](https://www.expedia.co.uk/Woodbridge-Hotels-Ufford-Park-Woodbridge-Hotel.h12685.Hotel-Information) > > [Dunston Hall Hotel, Spa and Golf Resort](https://www.expedia.co.uk/Norwich-Hotels-Dunston-Hall.h519081.Hotel-Information) > > [Redworth Hall Hotel](https://www.expedia.co.uk/Newton-Aycliffe-Hotels-Redworth-Hall-Hotel.h517266.Hotel-Information) > > [Royal Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Royal-Hotel.h57917040.Hotel-Information) > > [Macdonald Old England Hotel & Spa](https://www.expedia.co.uk/Windermere-Hotels-Macdonald-Old-England-Hotel-Spa.h10610.Hotel-Information) > > [DoubleTree by Hilton Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-DoubleTree-By-Hilton-Manchester-Airport.h26104.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [Radisson Hotel Manchester City Centre, A Verified Net Zero Hotel](https://www.expedia.co.uk/Manchester-Hotels-Park-Inn-By-Radisson-Manchester-City-Centre.h2601411.Hotel-Information) > > [De Vere Tortworth Court](https://www.expedia.co.uk/Bristol-Hotels-De-Vere-Tortworth-Court.h570412.Hotel-Information) > > [ORIDA Maidstone Hotel](https://www.expedia.co.uk/Maidstone-Hotels-ORIDA-Maidstone-Hotel.h74419166.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [Aphrodites Group](https://www.expedia.co.uk/Windermere-Hotels-Aphrodites-Group.h901033.Hotel-Information) > > [Four Seasons Hotel Hampshire](https://www.expedia.co.uk/Hook-Hotels-Four-Seasons-Hotel-Hampshire.h986107.Hotel-Information) > > [Hilton Garden Inn Silverstone](https://www.expedia.co.uk/Towcester-Hotels-Hilton-Garden-Inn-Silverstone.h48251404.Hotel-Information) > > [Hampton by Hilton Bristol Airport](https://www.expedia.co.uk/Bristol-Hotels-Hampton-By-Hilton-Bristol-Airport.h16543862.Hotel-Information) > > [De Vere Wokefield Estate](https://www.expedia.co.uk/Reading-Hotels-De-Vere-Wokefield-Estate.h1044123.Hotel-Information)