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The staff were amazing! Couldn't do enough for you and made the stay very enjoyable. Food was nice, however the cleanliness of the cups, plates and cutlery could've been a lot better.
Stayed here as we were attending an event at wintergardens. Arrived at 1pm and was able to check in and a room was ready. They had a huge wedding at the hotel and this did not have any effect on the service we received from staff. They were all friendly and helpful. Room clean and tidy with everything ...
Check in lady brilliant, waiter in restaurant was so helpful. The hotel is quite a distance out which suited us. Be prepared for trams/taxi costs. Bed very uncomfortable. Very expensive for what it was & no sleep due to beds.
The place is needing a face lift and more staff but you get what you pay for i enjoyed my stay although im now in dispute with with virgin wifi which is not the hotels fault , i found the staff to be helpfull but over worked and taking grief for things out of their control , the manager needs to ...
Made to feel very welcome. Room very clean and en-suite was spacious. We were kindly allowed to park our car early as we were to early for check in which was good of them. It was clean and tidy all of the time.
From entering to leaving this hotel a smile is never far from your face. The staff are terrific, the food is great, it is clean. In my lifetime i have travelled the world and stayed at top 20 hotels. Whilst the Big Blue is not up there it is unique in offering a special friendly service. We will ...
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