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We had a good stay for a couple of days rest. In general, the staff were helpful. The bedroom was clean but the taps in the sink in the bathroom were in need of repair. Clearly, it had been repaired before. The taps were too close to the edge of the sink. It was awkward to use the sink. We were surprised ...
This is the 3rd visit to this hotel but now under new management ,room was adequate for our needs ,customer service isnt the best but can be improved ,i would recommend the breakfast more variety than before i myself would recommend front of staff to help with more duties
Quick Check In - Clean and comfortable room - Good meals - Friendly Staff - Tram Service very close - Very Satisfied except a couple of occasions when no hot water, but compensation readily offered
Owners were lovely and down to earth kept checking open late for us as we were stuck in traffic they were helpful in directing us and telling us where to park. Room was cosy and homely only snag was there mark on sheets looked a bit like paint. Breakfast was reasonably priced and good.
Pleasant greeting on arrival very helpful and curteous. room was exceptionally clean small but comfy and cosy. 2 day stay was very good and i would recommend staying here its so close to the station the pleasure beach south pier and the beach. all in all very well situated and well worth booking ...
We were put in a large room with sea views which was very clean and had all we needed in it, The food was very good,The price was very reasonable. Would recommend.
My daughter, granddaughter and myself have tried to make visiting the lights during the October half term holiday a regular yearly thing. We have stayed in the Norbreck Castle Hotel before so knew what we would be going to. Although the general look in terms of decor is in need of some TLC the overall ...
Lovely spotlessly clean and very well turned out hotel with seaside theme. Central to all amenities and close to the front. Owners were very friendly and accommodating went out there way to fulfill our needs. Lovely breakfast with great range of choices. Only downfall was the bed was too hard for ...
We may have missed the lights by a week but staying at the big blue made up for it. So glad we still came and didn’t cancel, will definitely return and get our dates right for the illuminations next time.
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