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This hotel has everything you need to enjoy your stay. From food, casino, spa, shopping, lovely outdoor water and staff are lovely too. I usually come here to get a break and relax. The rooms are spacious and relaxing. I would say the parking for VIP needs alot of work and has gone up from £15.00 to £20.00. I have a disability and have to use it due to mobility issues. But if you use the casino or shopping or food, its £3.00 or free. So it doenst make sense. Apart from the parking in VIP...

Staff are always lovely! Really helpful pleasure staying here.

A lovely stay the room was very comfortable and clean very quiet the evening meal was very good it was very convenient just across the road from the airport terminal I have stayed here before and always found it really good I would definitely recommend.

Very convenient for the NEC. Just a short walk away

An absolutely lovely stay. When we arrived, we were greeted warmly by Allanah and she was kind and attentive. She showed us around, before escorting us to our room and answering our questions. Our room was beautifully decorated, warm and cosy. The bathtub was deep and sumptuous, the toiletries provided were fresh and felt lovely and the home baked cookies in the room were a nice (and tasty) touch. We had booked a table at Smoke for dinner, and when the reservation rolled around it was pouring...

We shared a family room and stayed for 1 night. We loved the swimming pool and the messages from the maids were a nice touch. Friendly staff and fab breakfast. Would definitely stay again!

Good n spacious rooms. Good spread of breakfast. Bit expensive

Wow! What a find. The staff, food, rooms, parking…everything was top notch. We will definitely return. Thank you for a super stay.

We booked on the day and stayed in a log cabin (there were lots of options available - shepherds huts, log cabins, glamping units etc with a range of different facilities like en-suite or hot tub etc, or you can stay in the Old Hall House) It was excellent value for money and the facilities and surroundings were brilliant. The restaurant was nice for breakfast which was included in the stay (£10 each). Lots of lovely walks in the woods and around the boating lake. Will definitely come again and...

Definitely would stay again / lovely place, friendly, clean, nice basic bangers and mash. Plenty free parking. Live band in the bar, couldn’t ask for more during my stay.

Overall the stay was excellent but I have to say there was a small issue that wasn’t great. The breakfast was nice apart from the potatoes which are really dry.

Very nice

The staff is welcoming and rooms are tidy. I paid for parking bcz l didn't use their website saying its free parking if lm to use their website. But besides that overall the place is on spot.