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Air conditioning thermostat didn't respond. A hotel staff member replaced the battery, and all was well. But in checking the air conditioning vent we found mold, so we turned the air conditioning off for the rest of our stay.
On arrival i was not blown away with my room so phoned the front desk (phone in room) and asked if there was one available with a view of the Empire State Building and without hesitation this was done! All staff very helpful and friendly with a diner and restaurant attached to the hotel. Ate in both. ...
This hotel is 1 min walk from Central Park.. It's very clean, friendly staff and good size rooms for NYC. Subway on the corner so can access downtown very easily. We used the gym every morning, small but fairly well equipped, with free earphones, water and towels provided. Very comfortable beds and ...
email sent before. couple of stains on the carpet beside the bed. lobby closet doors does not close properly. screen loose on the bathroom door. hinge on the desk was loose. I noticed that food trays were left in the hallway from early afternoon to next morning; not picked up. Check-in clerk needs ...
I booked this hotel at a great rate but some reviews left me feeling a bit unsure about it, I needent have worried to be honest as I found all the staff I encountered to be very pleasant and courteous, all elevators were working fine, the double family room was comfortable for our 4 nights and after ...
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