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DoubleTree by Hilton New York Downtown

Photo gallery for DoubleTree by Hilton New York Downtown

Featured image
Room Amenity
In-room safe, desk, free cots/infant beds, WiFi
49-inch flat-screen TV with cable channels, TV, MP3 docking station
In-room safe, desk, free cots/infant beds, WiFi

Overview of DoubleTree by Hilton New York Downtown

DoubleTree by Hilton New York Downtown

4 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
8 Stone St, New York, NY, 10004

Explore the area

  • Popular LocationBattery Park4 min walk
  • Popular LocationWall Street5 min walk
  • Popular LocationOne World Trade Center16 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)26 min drive

Choose dates to view prices

About this area

New York

DoubleTree by Hilton New York Downtown is located in Stone Street Historic District, a neighbourhood in New York, and is in the city centre and near a metro station. Barclays Center Brooklyn and National September 11 Memorial are cultural highlights, and some of the area's activities can be experienced at South Street Seaport and Brooklyn Bridge Park/DUMBO Terminal. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Prudential Center. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Whitehall St. Station and Bowling Green Station are just steps away.

What's nearby

  • Battery Park - 4 min walk
  • Wall Street - 5 min walk
  • National September 11 Memorial - 13 min walk
  • One World Trade Center - 16 min walk
  • Brooklyn Bridge - 3 min drive

Getting around

  • Whitehall St. Station - 1 min walk
  • New York Christopher St. Station - 6 min drive
  • John F. Kennedy International Airport (JFK) - 26 min drive

Restaurants

  • Shorty's - 2 min walk
  • Route 66 Smokehouse - 2 min walk
  • The Dubliner - 2 min walk
  • Adrienne's Pizza Bar - 3 min walk
  • Vintry - 3 min walk

About this property

DoubleTree by Hilton New York Downtown

4-star New York hotel in Stone Street Historic District, walk to Battery Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Additionally, WiFi in public areas, valet parking and a business centre are on-site. All 399 rooms offer WiFi, MP3 docks and flat-screen TVs with cable channels. Room service, coffee makers and hairdryers are among the other amenities available to guests.
DoubleTree by Hilton New York Downtown offers 399 forms of accommodation with MP3 docking stations and laptop-compatible safes. 49-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per day)
  • Available in some public areas: WiFi (USD 6.95 per day)

Parking and public transport

  • Self parking on site (USD 45 per day)
  • Valet parking on site (USD 60 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 18 for adults and USD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 6.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.95 per day (rates may vary)
  • Self-parking fee: USD 45 per day
  • Valet parking fee: USD 60 per day
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Financial District
DoubleTree Hilton New York City Financial District
DoubleTree New York City Financial District
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District
Hotel DoubleTree by Hilton New York City - Financial District
DoubleTree by Hilton New York City - Financial District New York
DoubleTree by Hilton New York City Financial District
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree By Hilton York York
DoubleTree by Hilton New York Downtown Hotel
DoubleTree by Hilton New York Downtown New York
DoubleTree by Hilton New York Downtown Hotel New York
DoubleTree by Hilton New York City Financial District

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 390 out of 1128 reviews
5 - Excellent 35%
Rating 4 - Good. 346 out of 1128 reviews
4 - Good 31%
Rating 3 - Okay. 182 out of 1128 reviews
3 - Okay 16%
Rating 2 - Poor. 118 out of 1128 reviews
2 - Poor 10%
Rating 1 - Terrible. 92 out of 1128 reviews
1 - Terrible 8%

4.0/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Room was small but clean. With only 3 elevators and more than 40 floors, the wait for the elevator could be long
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. That was about it. The rooms are extremely small. The shower grout was covered in mold and mildew. The room smelled. The room was only cleaned once in a 4-day stay. The elevators didn't work most of the time. I would push the button and wait for 15 minutes for an elevator to show up and it never did. I would have to push the up button for the elevator get on the elevator ride it up 44 floors and then write it down just to get on the elevator. It was a very disappointing experience for a hotel at $200 a night
Stayed 4 nights in Oct 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff (especially assistant manager) was very rude and unprofessional.
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Booked a room for a romantic river view with my husband but our actual room faces the opposite buildings and water tanks. Elevators non-functional. So disappointing and uncomfortable.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
The views were wonderful. The hotel was understaffed and poorly maintained room. Bathroom door did not shut, Dirt was on floor in room. Front desk did their best and the housekeeping staff was nice but overwhelmed. I specifically asked about room service, was told yes, then none. Parking is inconvenient. You should offer a valet to help unload car minimally.
Stayed 2 nights in Oct 2021