Title: Lotte New York Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2621&destination=New+York%2C+New+York%2C+United+States+of+America&selected=4818&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lotte New York Palace Travelers find tranquility at this upscale Midtown sanctuary where spa treatments and garden moments complement a prime location near iconic New York landmarks ## Photo gallery for Lotte New York Palace ![Lobby - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/w1695h1110x0y0-027534be.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/6d07e809-f384-495c-a107-57fbe0c3d17c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/099ce97e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8c228d81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/0d8ed5c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lotte New York Palace, between Rockefeller Center and Grand Central, offers a sophisticated family retreat. Enjoy on-site shopping, café coffee, or The Palace Spa treatments. The garden provides a peaceful escape, and Gold Room offers fine dining with attentive staff. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Air-conditioning - Gym - Breakfast available £453 includes taxes & fees 17 Apr - 18 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 30 of 30 rooms ### View all photos for Executive Suite, 1 King Bed, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Tower 9.2 Wonderful 5 reviews - City view - 655 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Double Beds (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Skyline Cathedral View) 9.0 Wonderful 29 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f8a66a17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Skyline Cathedral View) 9.2 Wonderful 24 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Palace Studio Suite King ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/a0cbc8a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Studio Suite King 8.6 Excellent 7 reviews - City view - 405 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Double Beds, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Tower 9.4 Exceptional 3 reviews - City view - 465 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Tower - City view - 463 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.8 Excellent 67 reviews - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Double Beds (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Cathedral View) 8.6 Excellent 40 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8fb576f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 57 reviews - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/w4000h2664x0y0-ed4b1e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Cathedral View) 9.4 Exceptional 49 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Tower (Corner) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Tower (Corner) 9.2 Wonderful 5 reviews - City view - 1210 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Tower (King) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/eb75667b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Tower (King) - City view - 1065 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom (Palace, King) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8ee160aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Palace, King) - City view - 790 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Signature Suite, 1 King Bed (Palace) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/6b309acc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed (Palace) - City view - 1160 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f8a66a17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Skyline Cathedral View) 7.6 Good 4 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds, Accessible (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Accessible (Skyline Cathedral View) - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Accessible (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/w4000h2664x0y0-ed4b1e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Cathedral View) 8.0 Very good 1 review - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds, Accessible (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Accessible (Cathedral View) - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Accessible ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8fb576f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Accessible 10.0 Exceptional 2 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds, Accessible ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Accessible 10.0 Exceptional 4 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Queen Beds, Accessible, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Tower - City view - 465 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Accessible, Tower (Corner) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/416f9c59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Tower (Corner) - City view - 1210 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Signature Suite, 1 King Bed, Accessible (Palace) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/416f9c59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed, Accessible (Palace) - City view - 1160 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Tower - City view - 465 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, Accessible, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Accessible, Tower - City view - 655 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Executive Studio, 2 Queen Beds, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio, 2 Queen Beds, Tower - City view - 655 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Tower (Corner with Pantry) ![Bathroom sink](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f9057a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Tower (Corner with Pantry) - City view - 1210 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles) ![Plasma TV, pay films](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/57a95f2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds (Palace, King and Two Doubles) 10.0 Exceptional 5 reviews - City view - 765 sq ft - 2 bedrooms - Sleeps 8 - 1 Double Sofa Bed, 1 King Bed and 2 Double Beds ### View all photos for Family Suite, Multiple Beds (Palace, 2 Kings) ![Plasma TV, pay films](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/57a95f2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds (Palace, 2 Kings) 8.0 Very good 4 reviews - City view - 765 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Sofa Bed and 2 King Beds ### View all photos for Suite, 2 Bedrooms, Corner (Corner) ![Bathroom sink](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f9057a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Corner (Corner) - City view - 1675 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21430000/21429600/21429545/429d17e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thompson Central Park New York, by Hyatt Manhattan - 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Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 1,000 reviews £306 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/New-York-Hotels-Le-Meridien-New-York.h6468003.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=bd47a987-689c-4837-91e9-95771be2f7d3&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/7000/6946/cf7910ad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Lombardy Hotel Manhattan - Spa - Pet-friendly - Air-conditioning - Gym 9.0 Wonderful 1,409 reviews £234 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/New-York-Hotels-The-Lombardy-Hotel.h6946.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=bd47a987-689c-4837-91e9-95771be2f7d3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Lotte-New-York-Palace.h4818.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Lotte-New-York-Palace.h4818.Hotel-Information) ## About the area In the entertainment district, Lotte New York Palace is in Manhattan, a walkable area in New York with great shopping. 5th Avenue and Rockefeller Center are notable landmarks, and travellers looking to shop may want to visit Times Square. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing. [Visit our New York travel guide](https://www.expedia.co.uk/New-York.dx178293) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.75802%2C-73.97498&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2WdNAy8j0BpBmEQvgq_KmZpGx78=) 455 Madison Ave, New York, NY, 10022 ### What's nearby - ![5th Avenue](https://images.trvl-media.com/place/6141747/13f0dbc3-073a-48e7-b553-3d43abd55635.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) 5th Avenue 1 min walk \- 0.0 miles - ![Rockefeller Center](https://images.trvl-media.com/place/502076/95920105-ade5-4842-982e-64df4898f074.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rockefeller Center 2 min walk \- 0.1 miles - ![Grand Central Terminal](https://images.trvl-media.com/place/6064535/523d78ba-b47f-4343-a805-fb2b0d208577.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grand Central Terminal 9 min walk \- 0.5 miles - ![Times Square](https://images.trvl-media.com/place/502080/ba1463c8-9bb1-4699-95b4-495107edd8f3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Times Square 10 min walk \- 0.6 miles - ![spring landscape in the Central park, New York, USA](https://images.trvl-media.com/place/6056463/218d1975-505c-48d8-beb4-0f420513a376.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Park 11 min walk \- 0.6 miles ### Getting around - 5 Av.-53 St. Station 3 min walk - Grand Central - 42 St. Station 9 min walk - LaGuardia Airport (LGA) 34 min drive ### Restaurants - Toasties 1 min walk - Mangia 2 min walk - Inside Park at St Bart's 2 min walk - Cha CHA Matcha 1 min walk - Trouble's Trust 1 min walk ## About this property ### Lotte New York Palace Luxury family-friendly hotel near 5th Avenue Located close to Grand Central Terminal and Rockefeller Center, Lotte New York Palace provides shopping on-site, a coffee shop/cafe and a garden. Indulge in a body scrub, a hot stone massage and a body wrap at The Palace Spa, the on-site spa. Be sure to enjoy a meal at Gold Room, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Limo/town car service, full breakfast (surcharge) and free bike hire - Valet parking (surcharge), express check-out and supervised childcare (surcharge) - Luggage storage, concierge services and ATM/banking services - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 909 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with designer toiletries and hairdryers - Plasma TVs with premium channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/20600/20571/46b78298.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental New York Barclay by IHG Manhattan - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,089 reviews £231 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=20571&PinnedHotelID=20571&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5450000/5445500/5445478/5a6dad37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin New York Grand Central Manhattan - Pet-friendly - Restaurant - Air-conditioning - Gym 9.0 Wonderful 3,774 reviews £189 includes taxes & fees 2 Apr - 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A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Gold Room - Pomme Palais - Villard ### Things to do - Free bicycle rentals - Full-service spa - Health club - Shopping - Steam room ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden ### Full-service spa - Body scrubs - Body wraps - Detox wraps - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 55 floors - Ballroom - Banquet hall - Built in 1981 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Pay films - Plasma TV with premium channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Eco-friendly toiletries - Free weekday newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2 AM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 149 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 11 kg per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 100.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Utility fee: USD 28.69 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 24 to 100 per person - Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary) - Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary) - Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary) - Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary) - Valet parking fee: USD 110 per day - Pet fee: USD 149 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the fitness facility without adult supervision ### Property is also known as New York Palace New York Palace Hotel Palace Hotel Palace New York New York City Palace Hotel Palace Hotel New York Palace Hotel Nyc Lotte New York Palace Hotel Lotte Palace Hotel Lotte New York Palace Lotte Palace Lotte New York Palace Hotel Lotte New York Palace New York Lotte New York Palace Hotel New York ## Frequently asked questions ### Is Lotte New York Palace pet-friendly? ### How much does it cost to stay at Lotte New York Palace? ### How much is parking at Lotte New York Palace? ### What time is check-in at Lotte New York Palace? ### What time is check-out at Lotte New York Palace? ### Where is Lotte New York Palace located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Lotte New York Palace Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 1,353 8 - Good 304 6 - Okay 169 4 - Poor 85 2 - Terrible 54 ## Reviews Verified ### 8/10 Good #### Maria Lourdes 7 Mar 2026 Liked: Staff & service, property conditions & facilities Best location in New York! ##### Maria Lourdes Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Nutan 9 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, friendly housekeeping and great room service! Would love to go back again! ##### Nutan Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Stephanie 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful! Clean rooms ##### Stephanie Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Jennifer 10 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful, hotel was beautiful and super clean. Save area and great location! ##### Jennifer Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Elizabeth 7 Dec 2025 Liked: Cleanliness, property conditions & facilities Friendly staff, rooms were clean, food was excellent ![](https://a.travel-assets.com/ugc/hotel-reviews/7815f013-f5f9-40f6-b68a-7f66ece12721-1765141370594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05e50f70-8df9-4b7b-b2eb-fde2ae996429-1765141425476.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Erich 8 Dec 2025 Liked: Cleanliness, staff & service, amenities Courteous staff Clean room Perfect location ##### Erich Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Brendan 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Early check in and friendly front desk staff. ##### Brendan Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Gustavo E 24 Dec 2025 Liked: Cleanliness, staff & service Beautiful hotel, great rooms, bed very comfortable, amazing costumer service and great for Christmas time! ##### Gustavo E Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Roland 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Roland Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### kristine 21 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and the staff was very friendly. We had a terrible experience at another hotel ##### kristine Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Claudia 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Thé staff was courteous, nice rooms with a beautiful view of the St Patrick’s cathedral, nicely decorated lobby. ##### Claudia Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Melissa 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel. Perfect location. Great weekend - highly recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/9a1bb054-24d7-46fe-adbf-1cb3d213bd82-1766347525355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea4221c0-3700-445b-8a67-1daf23645c5f-1766347525537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melissa Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### olga 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Great customer service, nice bars in a lobby. ##### olga Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### carla 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very clean room, great location ##### carla Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Pace 28 Nov 2025 It is great location!! ##### Pace Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Christopher 17 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was exquisite, very well presented and the Christmas décor was fantastic. Rooms were very nice, and the staff was extremely pleasant with our needs. ##### Christopher Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Mary 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Long lines to check in for sure but hotel was great and creative for Christmas ! Comfy beds and clean ! ##### Mary Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Patricia 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Location and room were excellent ##### Patricia Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### VALERIE 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and spacious and the location was perfect! ##### VALERIE Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Ella Christine 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful stay and location staff was nice and accommodating. Would recommend Patience during holiday/Christmas season!! ![](https://a.travel-assets.com/ugc/hotel-reviews/7f65211a-d711-4c7c-bd76-2844d76c9200-1767337078685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ella Christine Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Anne 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel was beautiful and the rooms clean. Staff seemed overwhelmed as check in and check out was a very long wait. ##### Anne Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### jaime 26 Oct 2025 Liked: Cleanliness, staff & service Beautiful hotel.!Nice staff ##### jaime Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### emily 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was top notch, as expected. The best staff and location. ##### emily Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Martina Mary 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel room was amazing views were spectacular would definitely stay here again ##### Martina Mary Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Gary 22 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was a hair in the breakfast but the staff immediately took care of replacing the dish. ##### Gary Stayed 1 night in Jan 2026 ### Expedia's Latest Trends ### Hotels > - [John Hotel](https://www.expedia.co.uk/New-York-Hotels-John-Hotel.h19175691.Hotel-Information) > - [Quality Inn JFK Airport Rockaway Blvd](https://www.expedia.co.uk/New-York-Hotels-OYO-Hotel-JFK-Airport.h803243.Hotel-Information) > - [Hampton Inn & Suites Yonkers - Westchester](https://www.expedia.co.uk/White-Plains-Hotels-Hampton-Inn-Suites-Yonkers-Westchester.h15730982.Hotel-Information) > - [JFK Airport](https://www.expedia.co.uk/New-York-Hotels-Crowne-Plaza-JFK-Airport-New-York-City.h1169532.Hotel-Information) > - [TWA Hotel at JFK Airport](https://www.expedia.co.uk/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) > - [Hyatt Place New York/Yonkers](https://www.expedia.co.uk/White-Plains-Hotels-Hyatt-Place-New-YorkYonkers.h10232108.Hotel-Information) > - [The Reform Club](https://www.expedia.co.uk/Amagansett-Hotels-The-Reform-Club.h91702124.Hotel-Information) > - [Royal Regency Hotel](https://www.expedia.co.uk/White-Plains-Hotels-Royal-Regency-Hotel.h40814.Hotel-Information) > - [The Boro Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Boro-Hotel.h9711478.Hotel-Information) > - [Hampton Inn NY-JFK](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-NY-JFK-Jamaica-Queens.h798778.Hotel-Information) > - [The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton](https://www.expedia.co.uk/Rochester-Hotels-The-Strathallan-Rochester-Hotel-Spa-A-DoubleTree-By-Hilton.h24098.Hotel-Information) > - [The Richardson Hotel](https://www.expedia.co.uk/Buffalo-Hotels-Hotel-Henry-Urban-Resort.h18136290.Hotel-Information) > - [Holiday Inn Express & Suites Woodside LaGuardia Airport by IHG](https://www.expedia.co.uk/New-York-Hotels-Holiday-Inn-Express-Suites-Woodside-Queens-NYC.h58131140.Hotel-Information) > - [Adults Only Resorts & Hotels in Morocco](https://www.expedia.co.uk/Destinations-In-Morocco-Adults-Only-Resorts.0-0-d122-tAdultsOnlyResorts.Hotel-Filter-Destinations) > - [Starlight Hotel](https://www.expedia.co.uk/New-York-Hotels-Starlight-Hote.h100049385.Hotel-Information) > - [Hotel 21 Nyc](https://www.expedia.co.uk/New-York-Hotels-HOTEL-21-NYC.h66792126.Hotel-Information) > - [B&B Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Bed-And-Breakfasts.d6084526-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [Residence Inn by Marriott New York JFK Airport](https://www.expedia.co.uk/Jamaica-Hotels-Residence-Inn-By-Marriott-New-York-JFK-Airport.h56542753.Hotel-Information) > - [The Adelphi Hotel](https://www.expedia.co.uk/Saratoga-Springs-Hotels-The-Adelphi-Hotel.h19126052.Hotel-Information) > - [Ly New York Hotel](https://www.expedia.co.uk/New-York-Hotels-Ly-New-York-Hotel.h101289650.Hotel-Information) ### Flights > - [Flights from Ezeiza (EZE) to Cusco (CUZ)](https://www.expedia.co.uk/lp/flights/eze/cuz/buenos-aires-to-cusco) > - [Flights from Faaa (PPT) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/ppt/lhr/papeete-to-london) > - [WestJet Paisley (GLA) to Calgary (YYC) flights](https://www.expedia.co.uk/lp/flight-routes/westjet-from-glasgow-intl-to-calgary-intl/ws/gla/yyc) > - [Flights from Hounslow (LHR) to Bang Phli (BKK)](https://www.expedia.co.uk/lp/flights/lhr/bkk/london-to-bangkok) ### Activities > - [Things to do in Jelenia Gora](https://www.expedia.co.uk/Things-To-Do-In-Jelenia-Gora.d8071.Travel-Guide-Activities) ### General ---