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Overall great for the price but the housekeeping really needs some improvements, they dont even change the sheets until I leave some notes also the hair dryer and all shampoo were not being returned to the original position. They also have some weird housekeeping time like 5 pm even when I hang the ...
We arrived at the hotel at 2345 on the 20th of February ,the check-in was quick and efficient, we were offered a drinks voucher, and we're offered a room upgrade, for which we are extremely grateful
This hotel is so easy to find its a lovely hotel to stay in the staff are good and helpful rooms are spotless the food is very good and the price is good also i will book this hotel again in a couple of months for another stay......
Excellent reception, east to reach by foot from Hatton Court underground station of Piccadily line. Very hospitable staff. But heating of room at night was not optimum, the room was cold; and room temperature could not be regulated by the customer. No free drinking water bottle was supplied.
Typical airport hotel with comfortable if not lavish amenities. Great for early or late flights. Walk to terminal. All other airport hotels at Gatwick including the Marriott charge you $9 for a airport shuttle each way, this walk to terminal is worth picking the Hilton. Also has a good coffee ...
The hotel was convenient for our flight from Heathrow the next day as there was a shuttle bus available.
Loved Maria at check in . She was so helpful and polite. The king room was spacious. We would definitely stay here again. Being above the Victoria Station was so convenient! Couldn’t ask for a better location. Only negatives were the bathtub looked dingy like it hadn’t had a good scrubbing in a while. ...
Very Nice hotel very helpful staff very close to Eurostar terminal
Very helpful staff. Hotel is close to underground station and plenty of restaurants, as well as a small Sainsbury's. There's a small Waitrose around the corner from the hotel entry and a large Pret a Manger near the tube station. It was very quiet.
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