Compare and book 4 Star hotels in Cholmondley, Malpas

"The fire alarm went off twice at 6.00 & 7.00 am which was annoying. The pool was closed during the second day until 6.30 at night. It's a newly renovated hotel, quiet location and lovely staff. Wouldn't say it's 4 star though. There are no complimentary toiletries and the in-room refreshments are meagre. More a high end 3 star but would recommend without hesitation and plan on returning. Hopefully no early morning wake- up alarms though."

"Lovely hotel in the centre of chester, cooked breakfast was good and rooms were spotless "

"Breakfast was fine"

"good"

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work."

"The staff there was really lovely The room we stayed in was not really kept well and the upkeep was a bit poor and it was not the cleanest. The breakfast was nice it was a breakfast buffet next door. The gym was small but decent for a workout The pool sauna and jacuzzi was amazing, steam room wasn’t working when I went though or was not set up "

"Rooms were cleaned to an extremely high standard. WiFi worked well enough for my needs. Was only watching YouTube whilst relaxing in the evening . Wouldn't know what it would be like if i had to use it during the day for work. Breakfast was very nice. Not the most amazing selection but food items were replenished before they completely ran out and tables were cleared and cleaned very quickly "

"Great location friendly staff"