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Holiday Inn Chester - South by IHG

4.0 star property
Travelers can recharge with spa treatments and a restaurant meal at this Chester hotel, while the indoor pool and fitness center keep active routines on track.

Choose dates to view prices

Located near Chester Cathedral and the City Walls, Holiday Inn Chester - South offers a sauna, steam room, spa treatments, and an indoor pool. Enjoy meals at The Junction Restaurant and relax in the garden. The health club and attentive staff ensure a smooth stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
The current price is £70
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Fee for in-room wireless Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Chester - South by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Chester - South by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Chester - South by IHG on 31 May 2026 start from £70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Chester - South by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Chester - South by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Chester - South by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Chester - South by IHG?

Checkout is at noon.

Where is Holiday Inn Chester - South by IHG located?

Located in the heart of Chester, this hotel is within 3 mi (5 km) of Chester Racecourse, Chester Cathedral and Chester City Walls. Crocky Trail and Chester Zoo are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

7.8

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the hotel. Pool was good and so was the food. Would recommend
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lynn

Liked: Cleanliness
A very good and wide range of breakfast items
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well presented. Comfy bed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tom

Great breakfast and amenities
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Alyson

Food good. Clean room
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Good breakfast, changing rooms in pool area not very clean. Reception staff were excellent. Room was clean. We were there with 2 children aged 8 and 2 and they loved it at the hotel. We only booked a standard double but were given executive room which had a fridge. We got complimentary crisps, kitkat and cans of coke daily for all 4 of us which was great and unexpected.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

SHI MING

Liked: Cleanliness, staff & service, amenities
Great hotel, we had good time there. Great staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Good painless check in, room was clean and roomy all as described.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Clare

Liked: Cleanliness, staff & service, amenities
The room was clean, though the sofa bed had a very thin mattress so you felt the bars in the bed frame, very uncomfortable. Pool was nice. Strange rotton milk smell in parts of corridors
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilies were not inadequate just didnt use them. The staff gave a lovely warm welcome. Looked like they were proud to work there. No complaints what so ever.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities
Yes staff courteous and room clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities
Good sized room, overall needs updating, but breakfast was pretty good.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities
Outside of hotel looked a bit old and tired, inside was OK. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness
Staff were very polite throughout whole stay Room was ideal , but was in need of a face lift
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Holiday Inn experience ... terrific in all areas and especially the staff. Well worth a visit.:)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Clean and tidy all staff friendly and helpful
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
We are only stayed one night,well for the price I paid it was ok,but very dated, loads of mould in the bathroom,holes in the bedding funny smell in the room as we walk in,but room were clean.Staff was nice.We would not stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sioned

Liked: Cleanliness, property conditions & facilities
Clean room staff were friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheska

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. Room had everything we needed and was very clean and spacious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DINCER

Liked: Cleanliness, staff & service, amenities
It was clean and tidy
Stayed 1 night in Dec 2025
Verified

8/10 Good

rachael

Liked: Cleanliness, staff & service
Really friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, very friendly and helpful staff. A good breakfast facility and all day dining.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Spotless staff lovely
Stayed 2 nights in Nov 2025