Holiday Inn Chester - South, an IHG Hotel

Photo gallery for Holiday Inn Chester - South, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Desk, free cots/infant beds, WiFi, bed sheets

Overview of Holiday Inn Chester - South, an IHG Hotel

Holiday Inn Chester - South, an IHG Hotel

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Wrexham Road, Chester, England, CH4 9DL

Explore the area

  • Popular LocationSt Mary's Church - Handbridge4 min drive
  • Popular LocationChester Castle8 min drive
  • Popular LocationChester Golf Club10 min drive
  • AirportLiverpool (LPL-John Lennon)40 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, 1 Aug - Sat, 31 Dec.

About this area

Chester

Located in Chester, Holiday Inn Chester - South, an IHG Hotel is in the city centre. Chester Cathedral and Chester City Walls are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Enjoy an event or a match at Chester Racecourse, and consider making time for The Ice Cream Farm—a top attraction that's not to be missed.

What's nearby

  • St Mary's Church - Handbridge - 4 min drive
  • Old Dee Bridge - 8 min drive
  • Chester Racecourse - 8 min drive
  • Chester Castle - 8 min drive
  • Chester Golf Club - 10 min drive

Getting around

  • Hawarden Station - 8 min drive
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • Miller and Carter Steakhouse - 4 min drive
  • The Ship Inn - 4 min drive
  • Meltdown - 4 min drive
  • Bear and Billet - 5 min drive
  • The Architect - 5 min drive

About this property

Holiday Inn Chester - South, an IHG Hotel

4-star hotel with health club and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Holiday Inn Chester - South, an IHG Hotel offers 143 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (140 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 August 2022 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester South, An Ihg
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South, an IHG Hotel Hotel
Holiday Inn Chester - South, an IHG Hotel Chester
Holiday Inn Chester - South, an IHG Hotel Hotel Chester

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 244 out of 791 reviews
5 - Excellent 31%
Rating 4 - Good. 320 out of 791 reviews
4 - Good 40%
Rating 3 - Okay. 137 out of 791 reviews
3 - Okay 17%
Rating 2 - Poor. 59 out of 791 reviews
2 - Poor 7%
Rating 1 - Terrible. 31 out of 791 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

3.4/5

Eco-friendliness

2/5 Poor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was over priced for the night we stayed, television did not work, no toiletries left in the room, the sink did not drain, loose toilet seat and the window mechanism was broken, this was not what we expected for the amount we paid. I tried to call reception in the evening but no one answered, reported it after swimming in the morning and the response was they would tell maintenance, as we were leaving after breakfast there wasn’t a lot concern from the front desk. The only thing that was good was the breakfast. Not sure why English hotels are in need of such a lot of maintenance, it feels like they should have a good check list to follow, am really fed up with staying in poor accommodation and paying over the top for this, the staff do their best but it’s difficult to promote accommodation that needs generally a good level of improvements, very disappointed again
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good functional hotel with somewhat dated architecture. Rooms are standard Holiday Inn so absolutely fine, and breakfast is good. Dog friendly so met our needs. It is located near the dual carriageway, out of town - you won't be walking into Chester from here...
Stayed 1 night in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent comfortable room.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was convenient for where we wished to visit. Facilities etc were adequate
Stayed 1 night in May 2022

2/5 Poor

Stayed 1 night in May 2022