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Holiday Inn Chester - South

Photo gallery for Holiday Inn Chester - South

Featured image
Indoor pool
Indoor pool
Indoor pool
Desk, free cots/infant beds, WiFi, bed sheets

Overview of Holiday Inn Chester - South

Holiday Inn Chester - South

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Wrexham Road, Chester, England

Explore the area

  • Popular LocationSt Mary's Church - Handbridge4 min drive
  • Popular LocationChester Castle5 min drive
  • Popular LocationChester Golf Club5 min drive
  • AirportLiverpool (LPL-John Lennon)31 min drive

Choose dates to view prices

About this area

Chester

Located in Chester, Holiday Inn Chester - South is in the city centre. Chester City Walls and Chester Cathedral are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Enjoy an event or a match at Chester Racecourse, and consider making time for The Ice Cream Farm—a top attraction that's not to be missed.

What's nearby

  • St Mary's Church - Handbridge - 4 min drive
  • Old Dee Bridge - 4 min drive
  • Chester Castle - 5 min drive
  • Chester Racecourse - 5 min drive
  • Chester Golf Club - 5 min drive

Getting around

  • Buckley Station - 8 min drive
  • Liverpool (LPL-John Lennon) - 31 min drive

Restaurants

  • Junction Restaurant — 1 min walk
  • Terrace Bar and Lounge — 1 min walk
  • The Architect - 4 min drive
  • Bear and Billet - 4 min drive
  • Moules a go-go - 5 min drive

About this property

Holiday Inn Chester - South

4-star hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 143 rooms offer WiFi, 24-hour room service and flat-screen TVs with satellite channels. Other amenities available to guests include wired Internet, coffee makers and pillow menu.
Holiday Inn Chester - South offers 143 forms of accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: GBP 9.95-13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • English
  • Polish
  • Slovenian
  • Thai

Business services

  • 24-hour business centre
  • Conference space (140 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Dogs welcome
2 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 9.95 and GBP 13.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester South Chester
Holiday Inn Chester - South Hotel
Holiday Inn Chester - South Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South Hotel Chester

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 194 out of 593 reviews
5 - Excellent 33%
Rating 4 - Good. 253 out of 593 reviews
4 - Good 43%
Rating 3 - Okay. 106 out of 593 reviews
3 - Okay 18%
Rating 2 - Poor. 32 out of 593 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 593 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Positives - reasonable sized room - good location for exploring Chester/Cheshire Negatives - room was not made up during our 3 night stay - breakfast options limited and low quality - did not feel "covid safe" (sanitiser available at breakfast but everyone we observed walked past it without using - staff did not encourage its use. Then guests were able to use communal serving spoons to select breakfast items, limited use of face masks, milk jug on table, did not observe table cleaning by staff) - restaurant/breakfast area unclean, bowls dirty, plates not available unless specifically requested, debris in milk jug - staff are wearing casual clothes rather than uniform. Many wearing crumpled, unclean, casual clothes - visible mold in corridors - did not feel safe. We visited when temperatures were high - all fire escape doors remained open late into the evening (not sure if they were ever closed) but that meant that, potentially, anyone could wander into bedroom corridors - air conditioning not very effective - uncomfortable beds, particularly the sofa bed for our child Although we paid a reasonable, mid-price rate our stay did not represent good value for the price. I would rather have paid more and felt comfortable
Stayed 3 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal and looked after our staff really well.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was very tired it needed a lot of maintenance, in our room 129 the shower was loose on the wall it wouldn't stay in position, toilet seat moved. It needs investment.
Stayed 2 nights in Jun 2021

4/5 Good

Reasonably priced. Good size of room, comfortable bed, very clean. Excellent shower and efficient and helpful staff.
Stayed 1 night in Jun 2021