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From arriving by private water taxi, to the friendly and helpful staff and the gorgeous room with its private terrace, this is an exceptional hotel right in the middle of Venice.
I stayed in a variety of hotels in Italy and this by far was the best one. The room was spacious and beautiful. The staff was helpful.
Alessia who works at the front desk was awesome !!! Informative and friendly. Breakfast was awesome ... staff was great in making sure food was refreshed and restaurant was spotless! Garden was peaceful after long day in Venice. Free welcome drink was fantastic ! Waterbus stop so close and convenient ...
Centrally located but not in the middle of Tourist mess. Beautiful old Palace building, there is quite a bit of variation in the rooms. Some are better than others in same class, so it is a bit hit or miss on that so that's the only issue I have with the place. It is a similar issue to many Venice ...
From the minute we got there until the minute we left the staff was over the top wonderful! Would never stay anywhere else. I WORK for Starwood Marriott and could have gotten a much better rate but this hotel was recommended. Loved it.
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