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Aqua Palace Hotel

Photo gallery for Aqua Palace Hotel

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Minibar, in-room safe, soundproofing, rollaway beds
Minibar, in-room safe, soundproofing, rollaway beds
LCD TV
LCD TV

Overview of Aqua Palace Hotel

Aqua Palace Hotel

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Calle de la Malvasia 5492, Castello, Venice, VE, 30122

Explore the area

  • Popular LocationSt. Mark's Square3 min walk
  • Popular LocationGrand Canal3 min walk
  • Popular LocationRialto Bridge4 min walk
  • AirportVenice (VCE-Marco Polo)63 min drive

Choose dates to view prices

About this area

Venice

Located in Castello neighbourhood, Aqua Palace Hotel is connected to the airport. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Palazzo Grassi are cultural highlights. Zattere and Naval History Museum are also worth visiting.

What's nearby

  • St. Mark's Square - 3 min walk
  • Grand Canal - 3 min walk
  • St. Mark's Basilica - 3 min walk
  • Rialto Bridge - 4 min walk
  • St Mark's Campanile - 4 min walk

Getting around

  • Venice Mestre Ospedale Station - 20 min drive
  • Mestre Centro B1 - 59 min drive
  • Marco Polo Airport (VCE) - 63 min drive

Restaurants

  • Farini Venezia Srl - 2 min walk
  • Ristorante Antico Pignolo - 2 min walk
  • Ai Barbacani - 2 min walk
  • Antico Calice - 2 min walk
  • Trattoria Da Mamo - 2 min walk

About this property

Aqua Palace Hotel

Romantic hotel connected to the airport in Castello, walk to St. Mark's Square
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. All 26 soundproofed rooms feature minibars and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find fridges and hairdryers.
Aqua Palace Hotel offers 26 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, bidets and complimentary toiletries. Rooms are equipped with complimentary dial-up Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 bar
  • Room service available

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

More

  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 383 out of 522 reviews
5 - Excellent 73%
Rating 4 - Good. 122 out of 522 reviews
4 - Good 23%
Rating 3 - Okay. 11 out of 522 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 522 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 522 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elegant and wonderful hotel in a very good location. The service, room, breakfast and everything was perfect during out stay in Aqua Palace.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay. Hotel is in close proximity to many tourist destinations and the staff is very friendly.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should definitely stay here
Location was brilliant, hotel was lovely and staff super friendly. One of the best places I’ve stayed at - HIGHLY recommend!
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Everything was beyond our expectations, and the staff were the best out of all the hotels we stayed in on our three week trip!!!
Stayed 3 nights in Dec 2019