Perfectly fine property but in a not-so-charming location, which is tough in such a charming city. We picked it for proximity to the train station, but that turns out to mean navigating large crowds in and out each day, while the neighboring restaurants and shops are tourist-trap types. The narrow alley to reach the hotel is the only one we found in Venice that had a constant bad smell. Five days in town revealed many better locations. That said, the hotel itself is clean, staff friendly, good breakfast and nice bar and nice outdoor lounge/breakfast area. Service was helpful, except it seemed impossible to get any laundry done even during a multi-day stay. Decor and systems were probably cutting-edge 25 years ago, now a little odd, black floors, a bit dark. They offered free Android phones for navigating Venice etc., but of course that's no longer necessary when we all have more up-to-date phones in our pockets. Simple things like some towel racks or hooks would be more useful.