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Most of the staff were very helpful. Saturday evening there needs to be more staff in the Restaurant and clear process as there was confusion and some disapointment. There did not appear any dessert menu or drinks menu. Food listed was not available in this case it may have been better to have displayed ...
Lovely Hotel, Good location for M25. Friendly welcoming staff. Spacious clean comfortable room with usual facilities including coffee nesspresso machine. Extra pillows provided a comfortable nights sleep. Look forward to staying here again.
Was in the same room as I was when I have stayed before. Last room at the end of the corridor next to a fire exit. Room was very cold, radiator made no difference, insects was coming under the fire exit door into my room. And Shower was cold both times I have stayed in this hotel, would stay again ...
Good hotel, quick check in and very helpful staff. Condition of hotel was a little "tired" and would benefit from redecoration. Given that, the location was ideal, food good, and staff attentive. Would definitely use again, and recommend this to anyone.
Really good hotel right opposite Southend pier. We stopped a couple of nights and thoroughly enjoyed our stay. Staff were helpful and the room was ideal for what we wanted. Discounted parking is provided across the road from the hotel in the Royals shopping centre car park which is very handy although ...
We stayed in a lovely room with a four poster bed. The views were fabulous and the evening meal we had was very welcome and good value for money. Certainly the hotel was better than others we have stayed in especially for the cost.
I would definitely recommend this hotel. The outside is a bit outdated, and at first I thought I might be in for a long weekend, but the inside of the hotel was very nice. The staff were extremely friendly and helpful, my room was HUGE and extremely comfortable, and the breakfast was perfect. I definitely ...
Hotel is central to shops. We stayed in the new block. Room clean and modern, a little on the small side but had a good sized bathroom and aircon.Room had all the facilities you would expect from an Ibis. Only negative was a barking dog in the room next door!
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