Title: The Charles Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Charles Hotel Hotel in Chatham with restaurant and bar/lounge ## Photo gallery for The Charles Hotel ![Desk, soundproofing, iron/ironing board, free WiFi - The Charles Hotel (Chatham)](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/19888291.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - The Charles Hotel (Chatham)](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/cbfedc9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Charles Hotel (Chatham)](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/786e259e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Charles Hotel (Chatham)](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/b2fd55b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - The Charles Hotel (Chatham)](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/3faf030c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at The Charles Hotel and take advantage of a terrace, a bar and a restaurant. Guests can connect to free in-room WiFi. ## Reviews 7.2 Good ## Popular amenities - Bar - Housekeeping - Parking included - Free WiFi - Restaurant - Business services £57 includes taxes & fees 28 Dec - 29 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=20418251&PinnedHotelID=20418251&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Double Room ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/09c462b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 300 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Single Room, 1 Single Bed, Non Smoking ![Single Room, 1 Single Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/e35bd6dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Single Bed, Non Smoking ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 250 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Deluxe Triple Room ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20420000/20418300/20418251/19888291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 300 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChatham-Hotels-The-Charles-Hotel.h20418251.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChatham-Hotels-The-Charles-Hotel.h20418251.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.38094%2C0.52406&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8dGvaujyYEm4Q-nfSyLMJT--Ce4=) 15 New Road, Chatham, England, ME4 4QJ #### What's nearby - Central Theatre \- 3 min walk \- 0.2 miles - Medway Little Theatre \- 14 min walk \- 0.8 miles - Historic Dockyard Chatham \- 16 min walk \- 0.9 miles - Rochester Castle \- 3 min drive \- 1.5 miles - Rochester Cathedral \- 3 min drive \- 1.5 miles #### Getting around - Chatham Station - 3 min walk - London (SEN-Southend) - 68 min drive #### Restaurants - ‪The Thomas Waghorn - ‬4 min walk - ‪Subway - ‬13 min walk - ‪Greggs - ‬13 min walk - ‪Gurkha Fire - ‬3 min walk - ‪Chefs Delight - ‬7 min walk ## About this property ### The Charles Hotel Hotel in the historical district At The Charles Hotel, you can look forward to a terrace, a bar and a restaurant. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Free newspapers, a banquet hall and a front desk safe - Concierge services, meeting rooms and luggage storage Room features All guestrooms at The Charles Hotel have comforts such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 28-inch flat-screen TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/12000000/11900000/11899300/11899235/1939dffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St George Hotel Rochester - Chatham Chatham - Parking included - Free WiFi - Restaurant - Breakfast available 7.0 Good 663 reviews £58 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=11899235&PinnedHotelID=11899235&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/72000000/71090000/71084500/71084426/c9713da2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trivelles Rochester Rochester - Free WiFi - Parking available - Housekeeping - Microwave 8.2 Very good 219 reviews £48 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=71084426&PinnedHotelID=71084426&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/12000000/11900000/11899500/11899425/3d2b7ad8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### King Charles Hotel Gillingham - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.4 Very good 1,003 reviews £44 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=11899425&PinnedHotelID=11899425&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite, Ensuite, City View (Executive Suite)](https://images.trvl-media.com/lodging/5000000/4060000/4050100/4050087/e504e11e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Hotel Sheerness Sheerness - Free WiFi - Restaurant - Game room - Breakfast available 6.4 154 reviews £57 includes taxes & fees 30 Dec - 31 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=4050087&PinnedHotelID=4050087&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/97000000/96850000/96848200/96848183/035501c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inner Dowsing Lightship Rochester - Parking included - Free WiFi - Laundry 9.4 Exceptional 37 reviews £125 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=96848183&PinnedHotelID=96848183&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2420000/2417600/2417583/34aec5fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ship & Trades Chatham - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 665 reviews £95 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2417583&PinnedHotelID=2417583&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/12000000/11910000/11900100/11900067/f6f77ea2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Inn on the Lake Hotel Gravesend - Breakfast included - Spa - Pet-friendly - Parking included 8.0 Very good 1,003 reviews £50 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=11900067&PinnedHotelID=11900067&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4920000/4913100/4913055/3e927121.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Leather Bottle Ltd Gravesend - Parking included - Free WiFi - Restaurant - Breakfast available 8.2 Very good 322 reviews £84 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=4913055&PinnedHotelID=4913055&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/58000000/58000000/57990400/57990376/dc428cb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green View Hotel Near Dartford Dartford - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 164 reviews £56 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=57990376&PinnedHotelID=57990376&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Ensuite, Park View (Room 2) | 1 bedroom](https://images.trvl-media.com/lodging/24000000/23920000/23913600/23913502/049af5ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hogwarts Bed and Continental Breakfast Sheerness - Parking included - Free WiFi - Outdoor space - Barbecue grill 9.4 Exceptional 114 reviews £60 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=23913502&PinnedHotelID=23913502&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 28-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 3:00 PM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Charles Hotel Chatham The Charles Hotel Hotel The Charles Hotel Chatham The Charles Hotel Hotel Chatham ## Frequently asked questions ### Is The Charles Hotel pet-friendly? ### How much does it cost to stay at The Charles Hotel? ### How much is parking at The Charles Hotel? ### What time is check-in at The Charles Hotel? ### What time is check-out at The Charles Hotel? ### Where is The Charles Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Charles Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 6.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 63 8 - Good 58 6 - Okay 27 4 - Poor 18 2 - Terrible 32 ## Reviews ### 4/10 Poor #### Beverly 8 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Very friendly and helpful staff. Room was freezing and no window in room!!! Very strange little room. There was a window which couldn’t open into the inside corridor! ##### Beverly Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Francis 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Great location, close to shops, restaurants etc. Room was good size, clean and well maintained. ##### Francis Stayed 2 nights in Jul 2025 ### 8/10 Good #### jeffrey 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice polite staff and friendly service. ##### jeffrey Stayed 2 nights in Feb 2025 ### 8/10 Good #### Simon 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great room, fantastic restaurant Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry. ##### Simon Stayed 1 night in Jul 2025 ### 6/10 Okay #### Diane 26 Jul 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Beding and towels were clean.Bed comfortable. ##### Diane Stayed 1 night in Jul 2024 ### 6/10 Okay #### Sarah 13 Apr 2025 Liked: Cleanliness, staff & service Disliked: Room comfort Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok. ##### Sarah Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Johnathan 1 Dec 2024 Disliked: Staff & service, property conditions & facilities Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable ##### Johnathan Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Rufaro 1 Sept 2024 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, staff & service The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though ##### Rufaro Stayed 1 night in Aug 2024 ### 8/10 Good #### Lesley Corke 12 May 2024 Liked: Cleanliness Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve. ##### Lesley Corke Stayed 1 night in May 2024 ### 10/10 Excellent #### frances 28 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quite a night Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid! ##### frances Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Mark 12 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Looks really good from the outside and on the pictures, but it’s an absolutely hell hole ##### Mark Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Verified traveller 26 Aug 2025 Disliked: Staff & service, property conditions & facilities #### Do not stay I registered my car on their ipad at reception, but have still received a fine for staying in the car park. Tried to contact the hotel, but have been completely ignored.... ##### Verified traveller Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Robert 21 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions ##### Robert Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Paul 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history ##### Paul Stayed 1 night in Jul 2024 ### 2/10 Terrible #### DAVIES 12 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage. ##### DAVIES Stayed 1 night in Jul 2025 ### 8/10 Good #### Graham 7 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff. ##### Graham Stayed 1 night in Jul 2023 ### 6/10 Okay #### Phil 13 Jun 2025 Disliked: Amenities I thought my booking included breakfast but it didn’t ##### Phil Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Zack 23 Aug 2024 Liked: Amenities, property conditions & facilities Yh really good ##### Zack Stayed 1 night in Aug 2024 ### 8/10 Good #### June 13 Dec 2022 Liked: Staff & service, property conditions & facilities, room comfort #### warm and pleasent this hotel was as good as it gets for the money ,warm and cosy. ##### June Stayed 1 night in Dec 2022 ### 4/10 Poor #### Verified traveller 2 Sept 2025 Disliked: Cleanliness, staff & service, room comfort #### Terrible, insects and lack of regard. The room look like clean, but I can feel some insects on my body when I was sleep and I can see very small insects on my belongings. Window was very strange, It will hit the body when opened. It will hurt when careless. No staff stay in reception, customer needs to ring someone to open the entrance door. Customer need to climb stair from car park to lobby, don't carry anything, it very inconvenient. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Scott 2 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service Everything about the hotel was brilliant. The guys down at reception were really helpful and welcoming, if we were staying in the area again I would definitely use them in future! ##### Scott Stayed 1 night in Dec 2017 ### 8/10 Good #### Matthew 6 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### See you next time! 👍 I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family. ##### Matthew Stayed 3 nights in Aug 2022 ### 4/10 Poor #### Verified traveller 30 Apr 2025 Disliked: Staff & service #### Empty reception area The check-in and out time was too long. There’s no one fixed in the reception so you just have to keep waiting and waiting. You may have a tired day already and come up with this kind of no mans land is absolute terrible. ##### Verified traveller Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Jackie 10 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rooms advertised is not the room you will get The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE WHAT ELSE DO YOU WANT ME TO SaY ! ![](https://a.travel-assets.com/ugc/hotel-reviews/ECD0104AC84C0D4F9548951365FA4CBABA2261141739179074227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jackie Stayed 1 night in Feb 2025 ### 4/10 Poor #### Andrew 27 Apr 2025 Disliked: Cleanliness, staff & service, room comfort #### Disappointing Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets. ##### Andrew Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)