Title: Holiday Inn Sittingbourne by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Sittingbourne by IHG Art Deco hotel with fitness centre and 24-hour business centre ![Exterior](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/ca65f20c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/05dab007.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/024cfe01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/803a2308.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (GBP 12.95 per person)](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/723fabd0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Sittingbourne, an IHG Hotel, is in the city center, blending modern comfort with Mediterranean flair. Enjoy breakfast or dinner at The Coniston Kitchen, access dry cleaning, and free in-room WiFi. Multilingual staff are ready to assist with any questions. 7.8 Good ## Popular amenities - - - Bar - Gym - 24/7 front desk - Air conditioning £59 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3733053&PinnedHotelID=3733053&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Standard Room, 1 King Bed, Accessible | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/347f4118.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Pillow menu - Sleeps 2 - 1 King Bed ![Premium Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/bd210be0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Double Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Pillow menu - Sleeps 2 - 1 Double Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/35e17112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Pillow menu - Sleeps 2 - 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/11b1ea96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.2 Very good 15 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Pillow menu - Sleeps 2 - 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/9e5c0e10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Accessible ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Pillow menu - Sleeps 2 - 2 Single Beds ![Standard Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/76528ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Pillow menu - Sleeps 2 - 2 Single Beds ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3740000/3733100/3733053/11b1ea96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Pillow menu - Sleeps 2 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSittingbourne-Hotels-Holiday-Inn-Sittingbourne.h3733053.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSittingbourne-Hotels-Holiday-Inn-Sittingbourne.h3733053.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.34246%2C0.72198&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8kR4fXShrKOW-qAE6gZ8cf0duSw=) 70 London Road, Sittingbourne, England, ME10 1NT #### What's nearby - AquaManda - 4 min walk - 0.3 miles - Sittingbourne and Kemsley Light Railway - 12 min walk - 0.7 miles - Kent Science Park - 5 min drive - 2.5 miles - Leeds Castle - 17 min drive - 10.8 miles - Elmley National Nature Reserve - 18 min drive - 8.2 miles #### Getting around - Sittingbourne Station - 15 min walk - London (LCY-London City) - 75 min drive #### Restaurants - ‪McDonald's - ‬16 min walk - ‪Jenny Wren - ‬3 min drive - ‪Chaucer Fish Bar - ‬14 min walk - ‪Costa Coffee - ‬16 min walk - ‪KFC - ‬15 min walk ## About this property ### Holiday Inn Sittingbourne by IHG Hotel in the city centre You can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services at Holiday Inn Sittingbourne by IHG. The on-site Mediterranean cuisine restaurant, The Coniston Kitchen, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks at this hotel include: - Full breakfast (surcharge), self-parking (surcharge) and smoke-free property - 2 meeting rooms, coffee/tea in reception and concierge services - A front desk safe, a ballroom and luggage storage - Guest reviews speak highly of the helpful staff Room features All 79 individually furnished rooms feature thoughtful touches such as 24-hour room service and pillow menus, in addition to amenities such as late-night room service and free WiFi. Extra amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - Electric kettles, daily housekeeping and desks ## Similar properties ![Indoor pool, seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1280000/1270200/1270165/e039b344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hempstead House Hotel Sittingbourne - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 623 reviews £142 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1270165&PinnedHotelID=1270165&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/570000/565800/565719/ed8f5206.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bridgewood Manor Chatham - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 1,008 reviews £71 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=565719&PinnedHotelID=565719&HadPinnedHotel=true®ionId=-1&adults=2) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/10000/5200/5113/ab6e41a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Rochester Chatham by IHG Chatham - 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4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=11899425&PinnedHotelID=11899425&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 5 per night) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 12.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - The Bar at Coniston - The Coniston Kitchen ### Things to do - Gym ### Family friendly - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 2 meeting rooms - 24-hour business centre - Conference centre (1,028 square foot of space) ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Art Deco architecture - Ballroom - Banquet hall - Built in 1880 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Pay films - Plasma TV ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Individual furnishings - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children aged 12 and younger eat free breakfast Rollaway/extra beds are available for GBP 20.0 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 12.95 per person - Self-parking fee: GBP 5 per night - Rollaway bed fee: GBP 20.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Best Western Coniston Best Western Coniston Hotel Coniston Best Western Coniston Hotel Sittingbourne Coniston Hotel Coniston Sittingbourne Holiday Inn Sittingbourne Hotel Holiday Inn Sittingbourne Holiday Inn Sittingbourne Holiday Sittingbourne By Ihg Holiday Inn Sittingbourne by IHG Hotel Holiday Inn Sittingbourne an IHG Hotel Holiday Inn Sittingbourne by IHG Sittingbourne Holiday Inn Sittingbourne by IHG Hotel Sittingbourne ## Frequently asked questions ### Is Holiday Inn Sittingbourne by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Holiday Inn Sittingbourne by IHG? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Sittingbourne by IHG on 9 Nov 2025 start from £59.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Sittingbourne-Hotels-Holiday-Inn-Sittingbourne.h3733053.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Holiday Inn Sittingbourne by IHG? > Self-parking is available for GBP 5 per night. ### What time is check-in at Holiday Inn Sittingbourne by IHG? > Check-in start time: 2 PM; check-in end time: 5:30 AM. ### What time is check-out at Holiday Inn Sittingbourne by IHG? > Checkout is at noon. ### Where is Holiday Inn Sittingbourne by IHG located? > Located in the heart of Sittingbourne, this hotel is within 1 mile (2 km) of AquaManda and Sittingbourne and Kemsley Light Railway. Milton Creek Country Park and Kent Science Park are also within 3 miles (5 km). Sittingbourne Station is 15 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Sittingbourne by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.4 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 209 8 - Good 208 6 - Okay 80 4 - Poor 46 2 - Terrible 40 ### 10/10 Excellent #### Ronald 23 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities large comfy room - modern & with the facilities you'd expect ##### Ronald Stayed 1 night in Oct 2025 ### 8/10 Good #### Steve 12 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Decent rooms,beds very comfy and good breakfast. Very happy for price paid. ##### Steve Stayed 1 night in Jul 2025 ### 8/10 Good #### Sarah 22 Jun 2025 Liked: Staff & service, amenities We enjoyed our stay and it was very reasonably priced for a Saturday night. However, there was red stains all over the carpet in the room and there was one pillow that stank of cigarettes, which is obviously disgusting. We slept ok though and it was quiet. ##### Sarah Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Barry 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very clean, staff friendly and helpful, food excellent, location and hotel and grounds, very nice. ##### Barry Stayed 1 night in Nov 2024 ### 6/10 Okay #### John 29 Apr 2025 Liked: Staff & service Disliked: Property conditions & facilities Poor workmanship in rooms, needs decorating ##### John Stayed 1 night in Apr 2025 ### 4/10 Poor #### Rachel 15 Jul 2025 Disliked: Property conditions & facilities This place was okay at best. You could tell they have tried to put some work in but haven't met the mark yet. Shelves on wall were falling off and slanted meaning things didn't stay on them, no hooks in bathroom to hang things, bathroom sink tap sprayed when turned on everytime flooding floor each time. Drenched every time it was used. Smelled a bit musty. Advertising Christmas 2025 - stayed July 2025. Very little attention to details. Bathtub frame did not fit properly, yellow staining in bathtub. ##### Rachel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### James 10 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel; staff are first class. Thank you Abby and Chloe. ##### James Stayed 1 night in Jun 2023 ### 8/10 Good #### Olawale 27 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities Nice and serene environment. Good value for money ##### Olawale Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Harvey 16 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Extrairdinarily friendly and helpful ##### Harvey Stayed 1 night in Dec 2023 ### 4/10 Poor #### Colin 10 Apr 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Unidentified noise in room There was an unidentified noise in the room we were given which was so noisy that we were unable to get much sleep. We contacted the hotel staff twice in the early hours of the morning but they were unable to resolve the problem and said they couldn’t move us because the hotel was full. ##### Colin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Gary 28 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### weekend break Hotel looked a bit 'rough' from outside but inside was different. room clean and spacious. staff friendly. ##### Gary Stayed 2 nights in Jun 2023 ### 8/10 Good #### Lynn 20 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities We booked an accessible room and when the cord alert was pulled inadvertently there was a prompt response. There were several disability parking bays but no advance indication we saw that there was then quite a long pathway to the main entrance although it was possible to ring for assistance. There was a great ##### Lynn Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Nigel 18 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sittingbourne special Very pleasant reception when booking in and booking their restaurant - most helpful. Rooms were very clean and tidy with plenty of space. Our only issue was that the bathroom was divided from the rest of the room by a glass wall, which lit up the whole room when the bathroom was used at night. I’m sure it is a cost effective way of dividing a room, but not very practical if one of a couple needs to use the bathroom in the middle of the night. Food at the hotel was very simple but good and tasty, including the breakfast. Service was also very good, although a bit patronising to be referred to as ‘my lovely’ several times! Would book again though. ##### Nigel Stayed 2 nights in Dec 2023 ### 8/10 Good #### Lesley 8 Jul 2023 Liked: Cleanliness, staff & service Central location giving easy access to routes toward Canterbury, Dover etc & into London via train. Twin bedroom, clean, comfortable. Good option for short stay, onward travel. Couple of slight negatives - car park entrance, easy once you find it ! Issue with window in my room, either did not seal properly or problem somewhere around frame. Room almost directly over entrance with courtyard dining/drinking area below meant could hear everything as if window open. Not a big inconvenience for me personally but suggest is a maintenance issue which warrants further investigation. Overall very happy with stay & would definitely use this property again. ##### Lesley Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Wayne 24 Oct 2023 Liked: Staff & service, amenities, property conditions & facilities At this particular hotel you may get an iron but not an ironing board. You may get a body wash bottle in the shower but no actual body wash. You will get a bathroom door but it might not close. Also look out for the comedy sticker on the sink taps that says “Caution! High water pressure” as the water dribbles out. Also be aware that the breakfast hot plates stop being replenished about 30 mins before breakfast finishes. But the complimentary KitKat was a nice touch. ##### Wayne Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Ivan 6 Jul 2022 Liked: Cleanliness Disliked: Staff & service, room comfort #### Noisy neighbours, noisy fans. Sorry, don't like giving a bad review as they can affect those that do their own job very well, but this stay was not good. Parking great, big on site car park, check-in was ok but no real empathy or engagement from the staff, the room was fairly clean although big orange stain on the net curtains, bathroom was very nice, obviously recently re-furbed, but I was in Room 211, top floor, and for the full time of my stay they have fans on the roof above my room which sounded like a helicopter, all night, and outside my window the neighbours had 5 large dogs, barking for most of the night, I slept for about 90 mins max, tried to get a room move but apparently they were full (not judging by the amount of people in the bar that evening). Sorry but wont be staying here again. ##### Ivan Stayed 1 night in Jul 2022 ### 6/10 Okay #### Barbara 9 Jun 2022 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Mixed review. We were impressed with the lady who was clearing and cleaning at breakfast. Her name is Eva . A bit disappointed with the wet room, the floor was slippery and no thought was given to a disabled person using the shower. If you sit to shower the soap dispenser needs to be closer . It also has to be useable for someone with arthritic hands . I couldn’t squeeze it. We noticed when we arrived that the lift had new carpet. 48 hours later it still hadn’t been vacuumed. Little things make a difference. I went to use the rubbish bin outside the entrance and it was overflowing. A nice hotel spoilt by details. ##### Barbara Stayed 2 nights in Jun 2022 ### 4/10 Poor #### Verified traveller 27 Oct 2024 Liked: Cleanliness Disliked: Staff & service, room comfort #### One of the worst Holiday Inns! Check-in experience wasn't great...no one to greet us at reception, so had to wait a few minutes before someone called to us they wouldn't be long. Lady on reception did not smile, and was not helpful when we asked to change rooms, being told the hotel was fully booked at 5pm so changing room was not possible (we had a problem with our room which was overlooking a very noisy residential area). Coming from a hotel background myself, I know not all guests would be checked in by 5pm, so a switch to another room should have been very possible). The hotel from the outside looked very run down and there was visible water damage on the inside ceilings, including in our room's bathroom. In our room, the bathroom was just seprated by glass pannels (very 1960s/70s?!) Which did not reach the ground, with no lock or handle on door, so absolutely no privacy whatsoever! Was however very clean, I could not fault this. Shower leaked all over the floor when on, so ground was dangerous after use, and any floor towels were soaked through. We tried to call down to reception from our room, but did not manage to get through (possibly no one there yet again?). When we headed downstairs to ask the lady on reception regarding booking a taxi, we were very abruptly told there would be no possibility of getting a taxi at that time. We explained we did not need one now, and so were grunted at and a card simply passed to us without any further word. Breakfast was a long wait for items to be replenished ##### Verified traveller Stayed 1 night in Oct 2024 ### 6/10 Okay #### Cynthia 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good parking, comfortable bed, courteous staff. However could do with: wardrobe space - drawers, cupboards (the only storage area was an open area for hanging items) healthier choices, more variety and decent coffee at breakfast. less noise from air conditioning vents above the second floor. proper opaque wall rather than glass door and wall to the bathroom. ##### Cynthia Stayed 5 nights in Sep 2025 ### 8/10 Good #### Thomas 4 Aug 2025 Liked: Cleanliness, staff & service Clean and smart ##### Thomas Stayed 1 night in Aug 2025 ### 8/10 Good #### Tina 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Visiting Family A great place to stay when visiting family in Sittingbourne. Staff friendly and helpful. Breakfast delicious. Got talking to some like minded ladies. Hope to return soon. Thank you. ##### Tina Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Anita 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kent break Jack checked us in and was really helpful. Staff are all so polite and friendly. Bar and restaurant staff work very gard and are really attentive. Would hughly recommend. ##### Anita Stayed 1 night in Jun 2025 ### 8/10 Good #### Chris 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable stay Staff friendly and helpful 😁 Lovely breakfast 🍳 ##### Chris Stayed 1 night in May 2025 ### 10/10 Excellent #### John 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely location & helpful staff. Plenty of parking ##### John Stayed 1 night in May 2025 ### 10/10 Excellent #### T 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Our stay was really good. The room was clean and tidy and the huge bed was super comfy. Breakfast was lovely with plenty of choice. ##### T Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)