Mercure Maidstone Great Danes Hotel

Photo gallery for Mercure Maidstone Great Danes Hotel

Featured image
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Maidstone Great Danes Hotel

Mercure Maidstone Great Danes Hotel

4.0 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Hollingbourne, Maidstone, England, ME17 1RE

Explore the area

  • Popular LocationBearsted Golf Club7 min drive
  • Popular LocationWhite Horse Wood Country Park8 min drive
  • Popular LocationLeeds Castle9 min drive
  • AirportLondon (LCY-London City)61 min drive

Choose dates to view prices

About this area

Maidstone

Located in Maidstone, Mercure Maidstone Great Danes Hotel is near a train station. Hush Heath Estate and The Chapel Down Winery are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kent Life and Hop Farm Family Park. Bredgar and Wormshill Light Railway and Kent Science Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Vinters Valley Nature Reserve - 6 min drive
  • Bearsted Golf Club - 7 min drive
  • White Horse Wood Country Park - 8 min drive
  • Leeds Castle - 9 min drive
  • Mote Park - 13 min drive

Getting around

  • Maidstone Hollingbourne Station - 14 min walk
  • Gatwick Airport (LGW) - 44 min drive

Restaurants

  • Arts — 1 min walk
  • Arts Bar — 1 min walk
  • The Windmill - 7 min walk
  • Sugar Loaves - 8 min walk
  • The George Inn - 19 min walk

About this property

Mercure Maidstone Great Danes Hotel

4-star spa hotel near Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. All 126 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also find coffee makers and portable fans.
Mercure Maidstone Great Danes Hotel offers 126 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Exquisite Beauty Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily: GBP 13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Polish
  • Spanish
  • Thai
  • Turkish

Business services

  • Business centre
  • Conference space (6458 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Portable fan

Bathroom

  • Bathtub or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 13.95 per person (approximately)
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 198 out of 859 reviews
5 - Excellent 23%
Rating 4 - Good. 354 out of 859 reviews
4 - Good 41%
Rating 3 - Okay. 195 out of 859 reviews
3 - Okay 23%
Rating 2 - Poor. 79 out of 859 reviews
2 - Poor 9%
Rating 1 - Terrible. 33 out of 859 reviews
1 - Terrible 4%

4.0/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed many times at the Great Danes , staff are always welcoming and helpful , breakfast was great as was all breakfast staff , chef included , love the surrounding grounds The Hotel furnishing are just a little tired. The staff do a brilliant job with cleanliness etc , Would love to see a refurbishment , a bath you can lay in would be nice 🙂 ( dont change to much though )
Stayed 1 night in Dec 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were very tired & small for a premium room in a 4 star hotel. Bedside lights didn’t work properly. Shower curtain didn’t reach the bathtop therefore the floor got soaking wet after a shower. There was some kind of function on one night & the sound of the music kept us awake until about 1:30. A Maintenance guy just entered the room without knocking to check something in the bathroom. The whole accommodation needs revamping . Spoke to other guests who were equally disappointed.
Stayed 3 nights in Nov 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/5 Poor

GF??
Overall the hotel was good and reception staff helpful and polite sadly we had evening meal, my wife is strictly gluten free due to health condition, when a menu states gf one expects it to be gf and this clearly was not as she was up most of the night being sick and other symptoms of being glutened. The purpose of our visit was to attend the funeral of my wife's mother and this incident put at risk her ability to attend thankfully the hotel allowed us a late check out. At point of writing this review she still has not recovered and sadly having to take time off work from her hospital role.
Stayed 1 night in Sep 2021