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"Had a lovely stay at Minster only thing no lift .But gave me good excercise with my dodgy knees.Also no ventilation in the toilet.Will definetly book again."

"Clean beds, towels and bathroom - under the bed area not quite so good when we looked under to retrieve something that had rolled beneath. Friendly staff and helpful manager. "

"Very friendly welcome at reception and keeping with the Liner theme we were on Deck 4. Very quite despite overlooking Lime Street station. Centrally situated for shopping and the Albert docks. "

"It is convenient, big and comfortable rooms. Staff is friendly Please breakfast really needs to improve. Thanks"

"Great hotel in a rather stunning location. The hotel was clean, comfortable, and easy to navigate. The spa facilities were really good with an innovative walkway over the canal. The swimming pool was bigger than average spa pools. Well equipped gym. The location was easily accessible for the city centre and lovely walks along the canal. This area is liberally spread with numerous bars and eateries to suit all palates. Had a wonderful spa weekend with great friends, we all had a brilliant time...

"Excellent stay barring lack of ventilation in bedroom. No air con and window opening was very restricted meaning the room was uncomfortably hot at night."

"Amazing reception staff, Bea was amazing! Breakfast was delicious and room very good size!"

"It was our second time staying here, because it's location is very good if you're attending an event at the resorts world arena or using the train to go into Birmingham, both a short walk. We like having free use of the leisure facilities during our stay, pool, gym sauna steam room and jacuzzi. Our room was right next to the main road so we kept our window shut as my partner is a light sleeper and you could not hear it and we were ok but I think it would have been too hot for some. Overall we...

"Enjoyed our stay very much all staff overall were helpful very friendly and happy 😊"

"We were really disappointed on arrival as the hotel was covered in scaffolding and the entrance looked much more like a 1970s multi-storey carpark than a 4* hotel. The stairs (the lift was out of order), reception area and room were very dated. The soundproofing in the bathroom was non-existent (my wife could hear everything next door). Having said that the beds were comfortable, the staff were friendly and the breakfast was ok."