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"All the staff were friendly and helpful especially the doorman Ian"

"We had a wonderful experience at the Gainsborough Bath Spa hotel during a short visit to town. The staff is very friendly and helpful. We had a couples massage during our stay and the spa in the hotel is top notch. The room was gorgeous with high ceilings and a nice separation of spaces. The nightly turndown service was unexpected and appreciated. We pretty much loved everything about this place!"

"The hotel was exceptional. Food was great and service was friendly and efficient! "

"What a wonderful room, and so spacious! It was almost as big as our house. The staff were really helpful and friendly, too. Highly recommended! "

"We had a fantastic stay at the Hotel, could not fault it. We used the pool and spa facilities on both days of our stay and thoroughly enjoyed the experience. We will definitely be returning for another relaxing stay with you. 5* * 2 very small points - 1. the windows need a clean in the pool to see the most amazing view 2. A mattress topper on the two single beds (pushed together) to cover the join. "

"Had a problem in our first room but was dealt with quick and moved. The view was amazing the only thing missing was somewhere to sit on the balcony Breakfast had so much to choice from. "

"Very comfortable, spacious room. Staff were very welcoming, friendly and attentive. Good breakfast. Great location, looking over the canal and a short walk into the centre of Chester. I would definitely stay again."

"Excellent stay"

"Clean, tidy with excellent facilities. Would stay again. "

"Another lovely stay in a Premium Room. Ground floor room with views onto the golf course and patio doors leading out in to a small open terrace. Lovely bathroom with deep freestanding bath and a separate powerful shower. Very comfortable bed. Beautiful meal in The Rib Room. Both hotel and restaurant staff helpful and welcoming."