The staff was really helpful, I arrived with multiple pieces of luggage and they insisted on assisting me with taking it upstairs which was absolutely fantastic, if I were to stay somewhere in Cardiff again I would definitely stay here again.
This hotel rocked! Had the best time of ANY hotel I have stayed at. Staff was friendly and attentive to needs without being pushy. One woman working in the breakfast area one morning overheard us talking about the temp which was in centigrade(were Americans). She went to the kitchen where they had a Centigrade and Fahrenheit thermometer and came back to tell us that it was about 65-70 degrees F. She did the same thing the following day. She was not asked by us to do this. Well, I had to complement her to her boss who said it was good to hear positive feedback and he would tell her of our kind remarks . Maybe she will get employee of the month or something. A Concierge helped us with getting a taxi and suggesting things off the beaten path for us to see(traditional Welsh village known as St. Fagans). The hotel is beautiful and right in the heart of the city center with all the shopping and dining places you could ever need. A door man heard that we were packing up to leave and asked if he could hail a taxi for us but we told him the following day, not now. He said to just stop at the main desk and they will get one for us ASAP.
A pleasant stay on Cardiff and the hotel was brilliant in a number if ways:- clean, friendly staff, central to the city, Millenium stadium and also Cardiff University, which was the purpose of our stay. I would definitely recommend and stay there again!
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.