Burley hotels

Big comfy bed & nice en-suite. Breakfast of eggs benedict and smoked salmon was excellent. Room was a tad warm, otherwise no complaints. Would stay here again.

We drove through picturesque Burley, a place we always wanted to stay in the new forest, looking forward to a one night break after a few days Cornwall on the way back to Brighton.We had seen reviews that spoke of great service, good pool, and a slightly run down interior. We walked in the front door, to be greeted with a fairly dated, but reasonable looking area. At reception it started going down hill. I was presented with an invoice for £36 over the price I booked, and really patronised by the receptionist. I didn`t get any less frustrated having to listen to a cringy flirtatious phonecall while my wife and I were stood there, which was eventually about us and adjusting our room price. Eventually it was resolved, although I thought I had booked B&B, it was room only. The thought of staying at reception (any longer) to adjust it was too much to handle, so we just decided to go elsewhere for breakfast in the morning. That ordeal over we decided to go for a swim ... really good pool set up with changing rooms and a sauna etc. However Sauna was not working, and areas were generally run down, cracked, peeling. The pool was too cold to really enjoy, so we endured it for about 15-20 mins but then had to get out. On our way back now we had started looking we could see dirty/greasy doors, and loads of bits to do on cracked walls etc. Back in the room my wife found hairs in the bath, and the bed seemed to have a slope in the middle. This and the wailing/screaming child next door...