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Reviews of PROSTYLE Ryokan Yokohama Bashamichi

3.5 out of 5
PROSTYLE Ryokan Yokohama Bashamichi
5-64 Tokiwa-cho, Naka-ku, Yokohama, Kanagawa

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 454 reviews" "
Rating 8 - Good. 157 out of 454 reviews" "
Rating 6 - Okay. 46 out of 454 reviews" "
Rating 4 - Poor. 18 out of 454 reviews" "
Rating 2 - Terrible. 13 out of 454 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Travelled with partner
Exceptional staff. The area around is safe and there is walking access to most anything you may want, even The Golden Arches for those less adventurous.
Stayed 4 nights in Apr 2024

2/10 Terrible

Daniel

Travelled with family, Business traveller
Liked: Staff & service
We stayed at this property once before and loved it. This time, the room was so tiny for a “delux, double, king”. It also has been smoked it recently and still smells … supposed to be nonsmoking. Also there is a spotlight over the adult poster outside the window of room 306. The handle on the window to open and pull down the blind is broken so I slept with the spotlight shiny in all night. Worst stay ever! All that for $300. Stayed at the I try continental down the street for same price.
Stayed 1 night in Mar 2024

8/10 Good

Jessica, Bremerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Jacob

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

NORIKO

Stayed 1 night in Dec 2023

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff Best shower ever had Wonderful amenities Well prepared for 3 guests Quiet and private space I wish washers and dryers were there
Stayed 1 night in Nov 2023
Response from Prostyle Ryokan Yokohama Bashamichi Front on 11 Dec 2023
Thank you very much for staying at Prostyle Ryokan Yokohama Bashamichi.At Prostyle Ryokan Yokohama Bashamichi, all of our staff members are dedicated to providing our guests with the highest level of satisfaction.We are very happy to hear that you were satisfied with your stay at Prostyle Ryokan Yokohama Bashamichi.We hope you will visit us again when you come back to Japan.Thank you very much.Prostyle Ryokan Yokohama Bashamichi Front Desk

10/10 Excellent

Fredrik

Stayed 1 night in Nov 2023

10/10 Excellent

Naoto

Stayed 1 night in Oct 2023

8/10 Good

Munish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. There is no laundry available as opposed to advertised and they could provide better pillows. Other than that. No other issues. Would repeat.
Stayed 3 nights in Sep 2023
Response from プロスタイル旅館横浜馬車道フロント on 26 Sept 2023
Thank you very much for staying at Prostyle Ryokan Yokoha Bashamichi.At our inn, our front desk, cleaning, and restaurant staffs are always working together to ensure the satisfaction of our guests. We are happy to have received your compliments.We look forward to welcoming you again.Prostyle Ryokan Yokohama Bashamichi Front Desk

6/10 Okay

Patrik

Stayed 2 nights in Sep 2023

10/10 Excellent

KAORI

Stayed 1 night in Aug 2023

8/10 Good

mizuki

Stayed 1 night in Aug 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE place to stay. The staff is incredibly helpful, the amenities are phenomenal, the vibes are great. While many places will boast a traditional experience, this is the best one. We regret leaving the Yokohama area to stay at a hotel which paled in comparison.
Stayed 4 nights in Aug 2023
Response from プロスタイル旅館横浜馬車道フロント on 18 Aug 2023
Thank you very much for staying at Prostyle Ryokan.We are very honored that you enjoyed your stay!We sincerely look forward to welcoming you again.Prostyle Ryokan Yokohama Bashamichi

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from プロスタイル旅館横浜馬車道フロント on 6 Jun 2023
この度はプロスタイル旅館横浜馬車道へご宿泊いただきまして誠にありがとうございます。またのお越しを心よりお待ち申し上げております。

8/10 Good

Nobutaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from プロスタイル旅館横浜馬車道フロント on 15 May 2023
この度はプロスタイル旅館横浜馬車道へご宿泊いただきまして誠にありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

Melissa

Very Satisfied.
The staff were very accommodating and polite.
Stayed 1 night in Apr 2023
Response from プロスタイル旅館横浜馬車道フロント on 13 Apr 2023
Thank you for staying with us.We are looking forward to seeing you again.Prostyle Ryokan Yokohama Bashamichi

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the room was clean and quiet but a bit too dark and some outlets were not working. Amenities were generous including daily free water bottles!
Stayed 4 nights in Apr 2023
Response from プロスタイル旅館横浜馬車道フロント on 10 Apr 2023
Thank you very much for your stay.We apologize for any inconvenience caused in your room.We look forward to welcoming you again!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2023
Response from プロスタイル旅館横浜馬車道フロント on 10 Apr 2023
Thank you very much for your stay.We are very happy to hear that you enjoyed your stay!We look forward to welcoming you again!

10/10 Excellent

Zachary

Stayed 2 nights in Apr 2023
Response from プロスタイル旅館横浜馬車道フロント on 19 Apr 2023
Thank you very much for your stay.We look forward to welcoming you again!

10/10 Excellent

Christine

Stayed 1 night in Mar 2023
Response from プロスタイル旅館横浜馬車道フロント on 19 Apr 2023
Thank you very much for your stay.We look forward to welcoming you again!

6/10 Okay

Ryosuke

Stayed 1 night in Mar 2023
Response from プロスタイル旅館横浜馬車道 on 19 Apr 2023
この度は、ご宿泊頂きまして誠にありがとうございます。 お客様のご感想を励みに日々改善していきますので今後とも宜しくお願い致します。 またのご利用を心よりお待ちしております。

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Prostyle Ryokan Yokohama Bashamichi on 19 Apr 2023
Thank you very much for your stay. We are very happy to hear that you enjoyed your stay. We look forward to welcoming you again !

10/10 Excellent

Ryan

Stayed 13 nights in Feb 2023
Response from プロスタイル旅館横浜馬車道フロント on 19 Apr 2023
Thank you very much for your stay.We look forward to welcoming you again!

8/10 Good

Manuel Jose

Stayed 2 nights in Mar 2023
Response from プロスタイル旅館横浜馬車道フロント on 6 Mar 2023
ご宿泊いただき誠にありがとうございます。またのお越しをお待ちしております。

8/10 Good

Eiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy to access everything property. The bathroom is a Japanese-style bath, you can actually soak in the tub. Loved the tatami room and the amenities that come with the room. The only thing I will ask is a small table in the room.
Stayed 5 nights in Sep 2022
Response from プロスタイル旅館横浜馬車道フロント on 7 Nov 2022
Thank you for staying with us.We are looking forward to seeing you again.

10/10 Excellent

Yaoli

Stayed 2 nights in Jul 2022

8/10 Good

Junko

Liked: Cleanliness, staff & service
I liked their bathroom. I liked that I could rent a bicycle free. I liked their coffee, tea and green tea.
Stayed 2 nights in Jun 2022

8/10 Good

Myriam

Travelled with family
Liked: Cleanliness, staff & service
Nice place!
The room was super nice ! Big enough for 2, with a nice bathtub, comfortable mattress! Only problem was the room was super noisy. I couldn't stop the air conditioner so I can't say I had a good night because I didn't really sleep well. (I'm very sensitive to noise and need absolute silent to sleep) But if that's not your case go for it it's a wonderful Japanese experience
Stayed 1 night in Dec 2021
Response from プロスタイル旅館横浜馬車道フロント on 24 Jan 2022
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern Ryokan
Very new and clean. Fantastic bathroom
Stayed 1 night in Dec 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing Hotel. The rooms were a little small but honestly it was totally worth it. Very nice environment!
Stayed 2 nights in Jul 2020
Response from PROSTYLE Ryokan Yokohama Bashamichi FRONT on 6 Jul 2020
Thank you for staying at PROSTYLE Ryokan Yokomaha Bashamichi! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you again!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from PROSTYLE Ryokan Yokohama Bashamichi on 6 Jul 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

10/10 Excellent

Tarney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from PROSTYLE Ryokan Yokohama Bashamichi Front on 5 Apr 2020
Thank you for your reviewing. We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of our needs were fulfilled here. The staff was very pleasant and the hotel is comfortable. We didn’t pay much for the room so we expected the small size and the lack of a view. Our only complaint is that the room was hot and stuffy when we entered. There’s no way to open the windows to let fresh air in, and the air conditioning is very difficult to configure if you can’t read Japanese well. Eventually, we figured out the air conditioning but it honestly didn’t seem to work at all. We turned the temperature down all the way and it was still hot. Other than that, it is a good hotel in a good location at a decent price.
Stayed 1 night in Mar 2020
Response from front on 22 Mar 2020
Dear Sir or Madam Thank you for staying at our hotel. We glad you like our hospitality. But we are sorry for the air conditioning system. The room window is lock but we can open it for you, so next time please don't hesitate to contact us anyway. We look forward to welcome you again in future.

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean but uncomfortable
The bed was on the floor with only 6 inches around it. There was no chair, closet or dresser; our suitcases barely fit under the table holding the TV. It was very clean and the shower was great. If you're expecting Western comforts, this is NOT the place for you.
Stayed 11 nights in Mar 2020
Response from front on 18 Mar 2020
Dear Sir or Madam Thank you for using Prostyle Ryokan YokohamaBashamichi. our hotel style is based on Japanese traditional "Ryokan" which has Japanese traditional "huton". We are sorry that couldn't accommodate you well. We can rend a chair so hope to see you next time.

10/10 Excellent

Jon Ragnvald Skulberg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020
Response from PROSTYLE Ryokan Yokohama Bashamichi Front on 24 Feb 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

8/10 Good

Atsuko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel. Free mobile rental was surprising.
Stayed 2 nights in Jan 2020
Response from Front Desk on 4 Feb 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from フロントデスク on 29 Jan 2020
この度はご宿泊頂きまして有難う御座いました。 またのご利用心よりお待ち申しあげております。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location between two train stations. The room was clean and had a lot of character. It was very small though, but it is Japan and many things are tiny. It adds to the experience!
Stayed 1 night in Jan 2020
Response from FRONT DESK on 26 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in Yokohama. Room was clean, staff was great. Only complaint was the high cost to parking, 3000 yen per day. Adds up quickly.
Stayed 1 night in Jan 2020
Response from front desk on 22 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

10/10 Excellent

Edilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Nice Location
Prostyle was a very nice property and we enjoyed our stay a lot. The room was comfortable, though on the small side. The shower was really nice, and the place very well maintained. The room also came with a pocket wifi device that you can use, and it's a great help for travelers. The hotel itself is in a great location, a few hundred feet from a local train station and near the Sakuragicho station. The staff was friendly and very helpful, and we really enjoyed our stay.
Stayed 1 night in Jan 2020
Response from PROSTYLE Ryokan Yokohama Bashamichi on 7 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OK overall
Staff was friendly and efficient. Bed very hard. Room a little small but workable; bathroom large with great shower. The overly dark room is a little strange and takes some getting used to. Would consider staying there again.
Stayed 2 nights in Dec 2019
Response from プロスタイル旅館　横浜馬車道 on 5 Jan 2020
Thank you for your stay. We look forward to your use again.

10/10 Excellent

Natsumi

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from フロントデスク on 3 Jan 2020
ご宿泊頂きまして有難うございました。 またのご利用をお待ち申し上げております。

10/10 Excellent

Siobhan, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room and spacious bathroom, handy device to take with you when exploring - with internet!
Stayed 1 night in Dec 2019
Response from FRONT DESK on 2 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from フロントデスク on 3 Jan 2020
ご宿泊頂きまして有難うございました。 またのご利用をお待ち申し上げております。

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, pleasant staff, amazing hotel!!!
Cleanest hotel I’ve been to. Staff were VERY pleasant. Room was amazing. You will not be disappointed. If you’re travelling to Japan looking for an American style hotel, this in not your place. I’ve seen many reviews complaining about the size of the rooms.. if you don’t like small spaces, be sure to upgrade to a larger room. We will stay here next time!!! 100%
Stayed 2 nights in Nov 2019
Response from FRONT DESK on 2 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

10/10 Excellent

Terry, Osaka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cody and clean. Asian and Japanese mixed style. Liked the place.
Stayed 1 night in Dec 2019
Response from FRONT DESK on 2 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, just very small room. Bed was comfortable albeit on the ground.
Stayed 2 nights in Nov 2019
Response from FRONT DESK on 2 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!

10/10 Excellent

hiram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019
Response from フロントデスク on 3 Jan 2020
ご宿泊頂きまして有難うございました。 またのご利用をお待ち申し上げております。

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room very small could not swing a cat in it for the amount we paid for it. No where to even put a suitcase down without tripping over it, Beds on the floor, No chair to sit on, Very stuffy room, No open windows
Stayed 3 nights in Oct 2019
Response from FRONT DESK on 2 Jan 2020
Thank you for your reviewing at, much appreciated from your advice! We would love to see you again in near the future. And we hope you are doing well of all. We are looking forward to seeing you!