Title: Nagomi no Yado Hanagokoro Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=27834159&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nagomi no Yado Hanagokoro Hakone Gora Park's tranquil neighbor offers a peaceful escape where mineral hot springs, Japanese gardens, and attentive staff create a restorative retreat ## Photo gallery for Nagomi no Yado Hanagokoro ![Hot springs - Nagomi no Yado Hanagokoro (Hakone)](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/51d872cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Nagomi no Yado Hanagokoro (Hakone)](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/b14affa5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Separate bathtub and shower, spring water bathtub, free toiletries - Nagomi no Yado Hanagokoro (Hakone)](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/a82b4a10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Guest room with open-air bath) | In-room safe, desk, laptop workspace, blackout curtains - Nagomi no Yado Hanagokoro (Hakone)](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/8af73fea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Nagomi no Yado Hanagokoro (Hakone)](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/5ea58faf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nagomi no Yado Hanagokoro offers a serene escape near Hakone Gora Park. Relax in the mineral-rich indoor hot spring, explore the peaceful Japanese garden, or book a rejuvenating massage. Enjoy practical amenities like in-room WiFi and extended parking options. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Air-conditioning - Bar - Housekeeping £291 7 Apr - 8 Apr ## Room options ### Check availability for these dates Tonight [Apr 5 - Apr 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=27834159&PinnedHotelID=27834159&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Mountain view Showing 5 of 5 rooms ### View all photos for Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Separate guest room with open-air bath) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/b3715297.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Separate guest room with open-air bath) 10.0 Exceptional 3 reviews - Mountain view - 1 bedroom - Sleeps 3 - 2 Single Beds OR 1 Double Bed ### View all photos for Japanese-Western QueenDouble Room 46 Sqm, Non Smoking (Separate guest room with open-air bath) ![Japanese-Western QueenDouble Room 46 Sqm, Non Smoking (Separate guest room with open-air bath) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/9c2316c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western QueenDouble Room 46 Sqm, Non Smoking (Separate guest room with open-air bath) 10.0 Exceptional 1 review - Mountain view - 495 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Guest room with open-air bath) ![Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Guest room with open-air bath) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/1752dd03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Guest room with open-air bath) - Mountain view - 1 bedroom - Sleeps 3 - 2 Single Beds OR 1 Double Bed ### Japanese Western Style - Sleeps 2 ### View all photos for Japanese Western Style Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/28000000/27840000/27834200/27834159/25667d1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) ## About the area Located in Gora, a neighbourhood in Hakone, Nagomi no Yado Hanagokoro is near a train station. Hakone Gora Park and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.24716%2C139.03355&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b0x7Mn-_e9RG5tYgNHsge4glTEw=) 1320-883 Gora, Hakone, Kanagawa, 250-0408 ### What's nearby - ![Fuji-Hakone-Izu National Park](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![Sengokuhara Onsen](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Onsen 9 min walk \- 0.5 miles - ![Ōwakudani](https://images.trvl-media.com/place/6202081/64de01c6-a57c-474a-9ffc-64f081056e59.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ōwakudani 12 min walk \- 0.7 miles - ![Hakone Gora Park](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 15 min walk \- 0.8 miles - ![Hakone Kowakien Yunessun](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 20 min walk \- 1.1 miles ### Getting around - Kowakidani Station 3 min drive - Hakone Gora Station 20 min walk - Tokyo (HND-Haneda) 105 min drive ### Restaurants - 大涌谷 駅食堂 5 min drive - 涌わくキッチン 5 min drive - 箱根餃子センター 4 min drive - fontana 3 min drive - Gora Brewery And Grill 18 min walk ## About this property ### Nagomi no Yado Hanagokoro Ryokan near Hakone Gora Park Near Hakone Kowakien Yunessun, Nagomi no Yado Hanagokoro provides an outdoor mineral hot spring (onsen), a terrace and a Japanese garden. Treat yourself to a massage or other spa services. Free in-room WiFi and a bar are available to all guests. Additional perks include: - Free self-parking and extended parking - Smoke-free property and a front desk safe - Guest reviews speak highly of the helpful staff Room features All guest rooms at Nagomi no Yado Hanagokoro feature comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Spring water baths, toilets with electronic bidets and free toiletries - Flat-screen TVs with satellite channels and DVD players - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,830 reviews £390 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/12000000/11760000/11755500/11755444/2295d0e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musashino Bekkan Miyanoshita - Breakfast included - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 493 reviews £316 6 May - 7 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-06&endDate=2026-05-07&selected=11755444&PinnedHotelID=11755444&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f6c6ba6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAKONE Setsugetsuka Gora - 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Free uncovered self parking on site - Free uncovered extended parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - Kaiseki meal - Tea service ### Things to do - Full-service spa ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Full-service spa - In-room massages - Public outdoor mineral hot springs (onsen) - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Genkan (entryway) - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free extra futon ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Spring water bathtub - Toilet with electronic bidet - Towels provided ### Entertainment - DVD player - Flat-screen TV with cable/satellite channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Geta (wooden sandals) - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. This property in unable to accommodate most dietary and food allergy restrictions. Guests with allergies should contact the property in advance. Requests cannot be accommodated on check-in date. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 12 and younger are not allowed at this property; all guests older than 12 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Nagomi no Yado Hanagokoro Inn Hakone Nagomi no Yado Hanagokoro Inn Nagomi no Yado Hanagokoro Hakone Nagomi no Yado Hanagokoro Ryokan Nagomi no Yado Hanagokoro Hakone Nagomi no Yado Hanagokoro Ryokan Hakone ## Frequently asked questions ### Is Nagomi no Yado Hanagokoro pet-friendly? ### How much does it cost to stay at Nagomi no Yado Hanagokoro? ### How much is parking at Nagomi no Yado Hanagokoro? ### What time is check-in at Nagomi no Yado Hanagokoro? ### What time is check-out at Nagomi no Yado Hanagokoro? ### Where is Nagomi no Yado Hanagokoro located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Nagomi no Yado Hanagokoro Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 10 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 37 8 - Good 10 6 - Okay 2 4 - Poor 3 2 - Terrible 0 ## Reviews Verified ### 8/10 Good #### Said 18 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A very pleasant ryokan experience with a comfortable room and private bath. Dinner and breakfast were excellent. The main drawbacks were the difficult access by public transport and a limited number of towels and amenities for this level. Overall, a high-quality and relaxing stay. ##### Said Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Christopher 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Really enjoyed our stay. The staff was amazing. We felt like royalty. They treated us so well and actually took care of us. ##### Christopher Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Gustavo 16 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The food was phenomenal, the staff was super friendly and accommodating. The room was very spacious and had a wonderful view. We got to experience two different onsen and both were perfect to relax in and the second had a wonderful night sky view. We honeymooned here and could not be happier. ![](https://a.travel-assets.com/ugc/hotel-reviews/7da1f695-b739-4505-b978-172c5dcded11-1763284342804.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0aaf2804-a3b5-4751-964e-e1d3d9552eb4-1763284673291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9660a298-f6f7-460c-a75f-3374d68e2448-1763284682292.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/737b13e1-8f4f-4dc0-b84c-65f55aab06e1-1763284696252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gustavo Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Holly 30 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing stay. Delicious food, helpful staff. Enjoyed the private onsen as well. ##### Holly Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Wai Lok 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great accommodation, my friend was vegan and they drove us to a special location to accommodate our food preferences. ##### Wai Lok Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Margaret 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful ryokan with wonderful attentive service. large, quiet and very comfortable rooms. We loved the private bath on the patio. The meals were also excellent. Walkable to the tram and cable car station was also a huge plus. ##### Margaret Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Chauncey 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great onsen ryokan experiance This is a great tourist accessible onsen ryokan. The food was great, the room was great, and the private onsen we had was pretty good. The service was exceptional! ##### Chauncey Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Pam 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel was very close to the last stop on the cable car train which is a narrow train that goes up the mountain from Gora. Luckily we used the luggage same day storage and forwarding service from Hakone-Yumoto station because it was crowded on the cable car train and it would have been difficult to board with our suitcases. We stayed in a suite with our own hot spring tub. Dinner and breakfast was included in our plan. The service was impeccable. The host and hostesses were polite and friendly and could speak English. Breakfast is served at 8am and dinner at 6pm. We had a choice of Western style or Japanese style breakfast. Dinner was a set menu with about 8 courses, traditional Japanese style, including raw seafood and pickled vegetables. ##### Pam Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### April 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous! So serene and feels rural even though its steps from the cable car stop. The room was really large, and of course the main attraction is the private on-porch onsen. I made the most of the hot spring, and I couldn’t get over the view from the dining room! Great place to unwind for 1-2 days on your trip, just like a spa—hang out in the onsen, enjoy the multi-course meals, and if you do feel like leaving, walk a few steps down the road to the Hakone ropeway and see if you can get a glimpse of Mt. Fuji. ##### April Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Rich 29 Nov 2023 Liked: Staff & service, amenities, property conditions & facilities This was an outstanding Ryokan. Very authentic Japanese environment. The private Onsen was wonderful because it was cold and the beautiful natural scenery made the experience serene. Best of all the food and service was excellent. ##### Rich Stayed 2 nights in Nov 2023 Verified ### 10/10 Excellent #### Hiromi 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were lucky to have a private outdoor bath assigned from this ryokan. The view from the bath overlooking valley of Hakone mountains was just amazing. We enjoyed taking a bath all time during our stay. The food was omakase style and very delicious. Staffs are very accommodating and pleasant. They give you a free ride to nearby stations, so everything was very smooth. ##### Hiromi Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Luca 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Japanese ryokan experience It's a great place to experience a Japanese ryokan with both communal and private onsen. Rooms are available with either futons or beds. The service was impeccable (we had both breakfast and dinner there as there are no restaurants nearby. N.B. breakfast is savoury too and mostly fish), I would definitely recommend it for a true Japanese inn stay! ##### Luca Stayed 1 night in Aug 2023 Verified ### 4/10 Poor #### Verified traveller 11 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Please stay away from this hotel Please avoid this hotel. We had high expectations due to the high price, but were left very disappointed. A young woman followed us up during our stay – she was kind and did her best. The room was spacious and of okay standard, but had no curtains, making it extremely bright at sunrise. There was heavy construction right outside our window, completely ruining the view. The lobby was also closed during our entire stay due to renovations. The private onsen was nice, though nothing exceptional. The biggest letdown was the food. Dinner was truly bad – dry, tough fish, and dishes that didn’t seem freshly prepared. We’ve had a lot of Japanese food during our trip and are not picky, but this was far below standard. We canceled dinner the second night because we simply didn’t want to eat it again. Breakfast was slightly better, but not very fresh or inviting – aside from a good omelette. The worst experience came at checkout. We tried to give polite, honest feedback, but the manager was completely unreceptive and even angry. He claimed no one else complains, despite many poor reviews online. We expressed ourselves politely. We are not usually difficult guests. Overall, this hotel did not live up to the price or expectations. We cannot recommend it. ##### Verified traveller Stayed 2 nights in Jul 2025 Verified ### 4/10 Poor #### lior 30 Sept 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Not the experience we were looking for. We were traveling on our honeymoon and booked this Ryokan for 2 nights, as our luxury and most expensive hotel of the whole trip. From the images and the description (and by the price too) we were expecting something impeccable. The facility was far from our expectations and was decadent. Some furniture was broken and there was mold and stains on the rooms wall. The food was very traditional but also really not good. We have been eating only traditional Japanese food (which we love) for the whole trip, but the meals at this Ryokan were simply not good. I can imagine that some people might enjoy that but for us it was not the case and had energy bars in our room after dinner… The staff was lovely and very caring. The room was beautiful, with a lovely view and terrace and the private onsen was a great experience. Overall we really enjoyed our staying but this was far from our expectations and way overpriced for what we believe was the experience. We don’t regret staying there but we just wish we knew these things ahead. ##### lior Verified ### 10/10 Excellent #### Lynn 2 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hanagokoro Yamadaya is magical. Our two days there were extremely special. Highly recommend. I imagine that some lower ratings for this property are from westerners who were perhaps not prepared nor appreciative of the traditional nature of this ryokan. The room was beautiful and spacious. I don’t think photos online do it justice. The level of service is impeccable, though it may feel stiff if you are expecting bubbly hospitality. The private onsen was unlike any experience my partner and I have ever had. Utter magic. Traditional Yukata kimonos are provided for your stay, and it is traditional to wear them throughout the hotel, including at meals. We loved this. It was so comfortable to relax at dinner in these robes after enjoying the onsen. Breakfast and dinner were stunning. I am an avid eater of Japanese food, and there were a number of ingredients and dishes that were a first for me which was so delightful and something you hope for during a stay like this. I found the portions completely appropriate and for a female, certainly filling. The only minor critique I have of the experience is that it would have been lovely to have had more information provided up front about some of the traditions e.g, protocols for using the onsen and wearing the robes, but anytime we asked a question, the staff were kind and gracious in answering. If you are looking for an authentic onsen ryokan, it doesn’t get any better than this. ##### Lynn Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Maude Arianne 29 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing and beautiful 😍 Food was incredible, service top tier ![](https://a.travel-assets.com/ugc/hotel-reviews/3bfff02d-7353-4b21-857d-3d2dbc080588-1761710070847.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a22c07d4-ac2a-4e71-b596-47411df43583-1761710072172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d46386be-226c-4ce9-9b24-d8f30bd3d9d3-1761710079443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20ba4d2a-b38a-4322-b962-1efeacedc264-1761710073459.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maude Arianne Stayed 1 night in Oct 2025 Verified ### 4/10 Poor #### Braxton 30 Nov 2025 Liked: Cleanliness, property conditions & facilities Food was very unimpressive and we expected far better for the price of this stay. The staff was also not at the expected level for the cost of this stay and was polite but very standoffish. Room and private onsen were very nice and earned two stars but I would recommend looking at other alternatives for your stay. Check reviews on other platforms, the Expedia reviews don't reflect the full quality. ##### Braxton Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Yin Shan 10 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing stay with nice food and lovely private onsen, ##### Yin Shan Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Armaan 6 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing place, amazing food and amazing staff... Loved it ##### Armaan Stayed 1 night in Mar 2019 Verified ### 10/10 Excellent #### Zicheng 20 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Private onsen and amazing dinner and breakfast ##### Zicheng Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### Jamey 28 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As this being my first ryokan experience, this was a dream! Staff were amazing and kind, and food was delicious! The private hot spring was definitely an experience to remember. The property is gorgeous and would definitely stay again!!! ##### Jamey Stayed 1 night in Mar 2023 Verified ### 10/10 Excellent #### yoshiaki 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities huro to shokuji ga saikou ##### yoshiaki Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### IN YOUNG 13 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities Dinner was a bit below my expectation, but the service and the hospitality was excellent. I would like to revisit if the dinner were better. ##### IN YOUNG Stayed 1 night in Nov 2022 Verified ### 6/10 Okay #### Stephanie 9 Apr 2024 Liked: Staff & service There was another couple that rated them poorly and they, too, went on their honeymoon. We thought it funny because their was exactly our experience! We are also in our honeymoon and we have been to another Ryokan..this just was not it. The traditional food was a bit too traditional and mostly bland and not very good. We were kind of dreading our meals..but for the most part,it was a hit or miss if the course meal was going to be good. Get ready for a LOT of bones in fish, gooey pastes, and little tiny eyes looking at you (tiny krill) as you debate whether or not your brave enough to eat it. For breakfast, no fresh coffee...that to us was the straw that broke the camels back. At least have some fresh coffee. The staff were super sweet but at times a little over bearing . The room was ok. The onsen was ok as well, but never saw some of the ones in the photos so I'm curious to know which were those. They had a "relax room" that was in a big room with just...chairs. Not lounge chairs, just normal chairs. Reminded us of a nursing home. At least try to make it relaxing... Put out snacks or books or tables..anything to make it more inviting. Seems like wasted space ! It has a lot of potential honestly..a face lift and better food and it can be really nice! This just wasn't it, we were shocked at all the great reviews.. Not a terrible stay but not good either. We looked forward to checking out ,that's not the experience you look for. ##### Stephanie Stayed 2 nights in Apr 2024 Verified ### 8/10 Good #### Matthew 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was nice, clean and comfortable. Some other reviews noted construction across the street, yes we did see it but had no impact on our stay. The wifi was non-existent so expect to use data. The private onsen was amazing, clean and hot. The dinner, we did not like at all and felt underwhelmed, although that could just be personal preference. The Japanese breakfast was good and filling. ##### Matthew Stayed 1 night in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [The Prince Hakone Lake Ashinoko](https://www.expedia.co.uk/Hakone-Hotels-The-Prince-Hakone-Lake-Ashinoko.h1744081.Hotel-Information) > - [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > - [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > - [Ichinoyu Honkan](https://www.expedia.co.uk/Hakone-Hotels-Ichinoyu-Honkan.h11974575.Hotel-Information) > - [Senkyoro](https://www.expedia.co.uk/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > - [Houseboats Southampton](https://www.expedia.co.uk/Southampton-Houseboats.d3245-aaHouseboats.Travel-Guide-Accommodation) > - [Hotel Okada](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > - [Hotels with Balcony in Jersey](https://www.expedia.co.uk/Destinations-In-Jersey-Hotels-With-Balcony.0-0-d55539-tHotelswithBalcony.Hotel-Filter-Destinations) > - [Hotels near OVO Hydro](https://www.expedia.co.uk/OVO-Hydro-Hotels.0-l6220525-0.Travel-Guide-Filter-Hotels) > - [Mitsui Garden Hotel Yokohama MM Premier](https://www.expedia.co.uk/Yokohama-Hotels-Mitsui-Garden-Hotel-Yokohama-MM-Premier.h88919202.Hotel-Information) > - [Green Fig Resort & Spa](https://www.expedia.co.uk/Soufriere-Hotels-Green-Fig-Resort-Spa.h58048613.Hotel-Information) > - [Reve Adult Only](https://www.expedia.co.uk/Reve-Adult-Only.h42291424.Hotel-Information) > - [Nazuna Hakone Miyanoshita](https://www.expedia.co.uk/Hakone-Hotels-Nazuna-Hakone-Miyanoshita.h113363093.Hotel-Information) > - [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.co.uk/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > - [Hilton Odawara Resort & Spa](https://www.expedia.co.uk/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information) > - [Mornington Hotel London Victoria](https://www.expedia.co.uk/London-Hotels-Mornington-Hotel-London-Victoria.h1383560.Hotel-Information) > - [Hatsuhana](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > - [YuYu Hakone - Private Open Air Onsen Usage Guaranteed](https://www.expedia.co.uk/Hakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information) > - [Hotels near Udawalawe National Park](https://www.expedia.co.uk/Udawalawe-National-Park-Hotels.0-l6348743-0.Travel-Guide-Filter-Hotels) > - [RakutenSTAY FUJIMITERRACE HakoneAshinoko](https://www.expedia.co.uk/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information) > - [Hakone Tokino Shizuku](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Tokino-Shizuku.h33329854.Hotel-Information) > - [Hakonowa Hot spring inn](https://www.expedia.co.uk/Hakone-Hotels-Hakonowa-Hot-Spring-Inn.h59019193.Hotel-Information) ### Flights > - [Flights from Manchester (MAN) to Ottawa (YOW)](https://www.expedia.co.uk/lp/flights/man/yow/manchester-to-ottawa) ### General > - [Visit Zadar](https://www.expedia.co.uk/Zadar.dx6050108) > - [Visit Cap d'Artrutx](https://www.expedia.co.uk/Cap-DArtrutx.dx6048000) ---