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"Breakfast was good. The gym was very good, well equipped. Our original room was very small so after a request we where moved to a very impressive room."

"Loved the pub and the location! Extremely helpful staff. Parking is not available at or very close to site so prepare to walk several blocks. The Pied Bull itself was wonderful and we had no complaints"

"Breakfast was very good. There is gated parking for customers and it is a few minutes from the city centre and the train station"

"Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area."

"Just an overnight stay but the staff are very friendly and a tentative. Room was very clean the bed was very comfortable a good choice of breakfast. I’ll be staying again when I’m in the area"

"Located convenientlly for Chester city centre, close to the Eastgate wall. Not too far from either the railway station or bus terminal if travelling by public transport. Stayed over bank holiday weekend for a wedding at the Town Hall with the reception away from the city. If have large or heavy luggage, there are some steps into the hotel. I offered to assist one guest who was leaving whilst I was waiting to check in. Property could do with some care & attention with flacking paint. The shelf above the room toilet had marks/peeled paint. Didn’t look like the room windows had been cleaned for a while, & anyway are closed shut. Did not use the catering facilities."

"Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse . "

"Lovely building and very classic in style. Very professional and friendly staff too. I’d stay again but some little things can be improved. The room I was in (1310 yet weirdly not on the 13th floor) needed more electrical outlets. USB outlets are pretty standard now. Better quality tea and coffee in the room too. "

"Excellent family friendly hotel with large comfortable rooms!"