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"Amazing experince room was fantastic, loved the jaccuzzi, bed was comfortable, little noisy with the train station next door otherwise great, staff were great and welcoming, an gave us complememtry drinks as was our wedding anniversary"

"The amazing reception ladies allowed me to check in early which was greatly appreciated"

"Clean room. Staff very helpful and friendly. Breakfast was excellent, highly recommend."

"Lovely hotel. I always stay there when I visit Chester."

"Very enjoyable stay with my 2 cats as we was visiting The Supreme cat show in Liverpool the following day. The room was pretty warm and could do with Air con. But all in all a comfortable stay."

"Overall, we had a good stay. The hotel is located in a perfect spot. Easy to get to most sites. The room was a good size however the bed was very uncomfortable. The mattress was very hard and it probably should be replaced soon. Parking was very easy and affordable for a city, the hotel offers a discount if you use the parking lot they recommend. They put water in the room for you each day, which was a very nice touch. "

"This Hotel is ideal for a weekend away or over night stay, staff very polite and helpful, rooms are very comfortable and plenty of room, shower excellent, Breakfast plenty of choice, a good atmosphere great for watching football, drink prices competitive and plenty of parking."

"Our stay at the queens was most enjoyable the room was spacious, clean with T/coffee making facilities in the room, lovely pillow, comfortable bed . Plenty of mirrors spacious bathroom."

"A tired icon. Full of history, with the entrance and ballroom jewels to behold. The bar is smart and well priced too. However my room - standard double - was very poor. Chipped basin, exposed pipes, holes in the wall, broken loo seat, ceiling cracks, and faded mismatching paint on the walls. Staff were friendly but towels weren’t replaced, and they failed to bring the pillow I requested. They don’t clean rooms supposedly to be sustainable but it feels like it’s just to cut corners and save pennies. Well priced for the city but I couldn’t say I’d recommend due to the condition of the room."