Search Hotels Near West Lake, Hanoi

"Yes"

"This was a lovely relatively new property away from the hustle and bustle of old town. Rooms were very spacious and clean. Amenities were great with pool, spa and masssge facilities on site. Staff were very helpful and restaurant on site was good and reasonably priced. Only criticism was the taps in the bathroom, as each turned in a different direction which had obviously caused problems with previous guests which had led to some damage of the fittings. The hot tap needs to be refitted as in thinking you were turning in off, you were actually turning it on fuller and due to the very high temperature it could lead to a scald. Nevertheless, overall this was a really good stay. A lot of building construction around the hotel but lovely views from within over the city. Would def stay here again."

"Amazing service and excellent location "

"The entrance lobby is so clean and pleasant that I was surprised to find that the room was not nearly as clean as I had hoped, particularly the bathroom. The only positives were the view from the pool, the gym and the breakfast."

"It was clean, loved the rooftop, and especially loved the staff, their attentiveness and care for the guests."

"Extremely friendly and helpful staff - central location"

"Pool was nice and refreshing, spa staff were great. Good location, helpful staff."

"Lovely hotel, staff, rooms and location. Good value. Ask for a room at the front!"

"Beautiful hotel in Hanoi!! The hotel has only been open for 7 months and of the 3 hotels we stayed in in Hanoi it was definitely the best! As soon as you walk in the staff are so welcoming and friendly and the place smells devine! The hotel manager Rose was lovely and took the time to talk to us whenever we saw her. We had a Metropole Suite room with a balcony which was fabulous! Breakfast was fantastic with lots of choice & very attentive service and all the staff came out of the hotel to wave us off which was lovely 😍"