Title: Somerset West Point Hanoi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19398281&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Somerset West Point Hanoi Family-friendly aparthotel with 2 restaurants and free local area shuttle ## Photo gallery for Somerset West Point Hanoi ![Fridge, microwave, stovetop, electric kettle - Somerset West Point Hanoi (Hanoi)](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/b6a335d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment, 1 Bedroom | In-room dining - Somerset West Point Hanoi (Hanoi)](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/2dca0b0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Somerset West Point Hanoi (Hanoi)](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/b590e456.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Somerset West Point Hanoi (Hanoi)](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/b4d22841.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge - Somerset West Point Hanoi (Hanoi)](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/cd9e1ce0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Somerset West Point Hanoi overlooks West Lake, offering relaxation and family activities. Enjoy the rooftop terrace, children's playground, sauna, and steam room. The property provides bicycles for exploration, two restaurants, and free WiFi throughout. ## Reviews 9.4 Exceptional ## Popular amenities - Dryer - Bar - 24/7 front desk £74 includes taxes & fees 23 Dec - 24 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 13 of 13 rooms ### View all photos for Executive Studio ![Executive Studio | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/6f5f5e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Air conditioning Free cots/infant beds Kitchen Fridge Flat-screen TV Washing machine Clothes dryer Bathrobes - 409 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Apartment, 1 Bedroom ![Deluxe Apartment, 1 Bedroom | In-room dining](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/2dca0b0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Kitchen Fridge Flat-screen TV Washing machine - 785 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Apartment, 2 Bedrooms ![Room amenity](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/2a8915a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Kitchen Fridge Flat-screen TV Washing machine - 1033 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Premier Apartment, 2 Bedrooms ![Premier Apartment, 2 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/c2a4328e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Kitchen Fridge Flat-screen TV Washing machine - 1324 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Executive Apartment, 3 Bedrooms ![Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/b6a335d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 3 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Kitchen Fridge Flat-screen TV Washing machine - 1625 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Single Beds ### View all photos for Executive Room, 4 Bedrooms ![Room amenity](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/1e675ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 4 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Kitchen Fridge Flat-screen TV Washing machine - 1938 sq ft - 4 bedrooms - Sleeps 8 - 2 King Beds, 1 Queen Bed and 2 Single Beds ### View all photos for Executive King Studio ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/5a146b38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Studio - Sleeps 2 ### View all photos for Executive Studio ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/23ad5633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio - Sleeps 2 ### View all photos for Two-Bedroom Executive Apartment ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/9b97cd18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Executive Apartment - Sleeps 4 ### View all photos for Two-Bedroom Premier Apartment ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/6f2a2f11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Premier Apartment - Sleeps 4 ### View all photos for One-Bedroom Deluxe Apartment ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/8007fe6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Deluxe Apartment - Sleeps 2 ### View all photos for Three-Bedroom Executive Apartment ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/67374593.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three-Bedroom Executive Apartment - Sleeps 6 ### View all photos for Four-Bedroom Executive Apartment ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/67374593.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Four-Bedroom Executive Apartment - Sleeps 8 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Somerset-West-Point-Hanoi.h19398281.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Somerset-West-Point-Hanoi.h19398281.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.06630%2C105.82620&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-wPgH3LLzdUwZN14AuMWnAtS9VA=) No.2 Tay Ho Road, Hanoi #### What's nearby - Syrena Shopping Center \- 3 min walk \- 0.2 miles - West Lake \- 7 min walk \- 0.4 miles - Ho Tay Water Park \- 18 min walk \- 1.0 mile - Trinh Cong Son Walking Street \- 3 min drive \- 1.2 miles - Lotte Mall Tay Ho \- 4 min drive \- 1.9 miles #### Getting around - Hanoi Long Bien Station - 11 min drive - Ga Co Loa Station - 14 min drive - Hanoi (HAN-Noi Bai Intl.) - 27 min drive #### Restaurants - ‪Al Sultan - ‬2 min walk - ‪Bún Chả Vân Quyết - ‬5 min walk - ‪Milk & Honey - ‬2 min walk - ‪Spicy Pho Bay - ‬1 min walk - ‪Nho’ 162 - ‬1 min walk ## About this property ### Somerset West Point Hanoi Family-friendly aparthotel with 2 restaurants and free local area shuttle Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and an electric kettle, and other amenities include room service and a separate bath and shower. Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Infinity pool](https://images.trvl-media.com/lodging/38000000/37800000/37795200/37795128/6e4e750c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Residence Hanoi Tay Ho - Kitchen - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 168 reviews £65 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=37795128&PinnedHotelID=37795128&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1920000/1916300/1916228/d948d74a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Suites Hanoi Tay Ho - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 241 reviews £73 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1916228&PinnedHotelID=1916228&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 2 Bedrooms | Living area | 49-inch LED TV with cable channels, TV](https://images.trvl-media.com/lodging/72000000/71950000/71949400/71949389/1388c5a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Residence Hanoi Bac Tu Liem - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 142 reviews £63 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=71949389&PinnedHotelID=71949389&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (VND 450000 per person)](https://images.trvl-media.com/lodging/2000000/1560000/1559100/1559027/0b9b3f88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Grand Hanoi Hoan Kiem - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 1,063 reviews £100 includes taxes & fees 16 Jan - 17 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1559027&PinnedHotelID=1559027&HadPinnedHotel=true®ionId=-1&adults=2) ![2 Bedroom Apartment | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23600000/23596000/23595971/115c89f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte The Residence Ba Dinh - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 153 reviews £89 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=23595971&PinnedHotelID=23595971&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1930000/1922700/1922681/8dd63e2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Hoa Binh Hanoi Cau Giay - Pool - Hot tub - Kitchen - Washer 9.2 Wonderful 298 reviews £49 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=1922681&PinnedHotelID=1922681&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9050000/9045500/9045496/eced9b34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant Suites Westlake Tay Ho - Kitchen - Washer - Dryer - Parking included 9.2 Wonderful 629 reviews £58 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=9045496&PinnedHotelID=9045496&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch served; local and international cuisine ](https://images.trvl-media.com/lodging/1000000/910000/906200/906150/f6c6d9c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamond Westlake Suites Tay Ho - Pool - Kitchen - Washer - Dryer 9.0 Wonderful 474 reviews £47 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=906150&PinnedHotelID=906150&HadPinnedHotel=true®ionId=-1&adults=2) ![House, 1 King Bed (Upper) | Living area | 65-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f8c878cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 350 reviews £103 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/51718b98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Five Residences Hanoi Ba Dinh - Pool - Breakfast included - Spa - Kids pool 9.2 Wonderful 55 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool - Sauna - Steam room ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free area shuttle - Free self parking on site ### Family friendly - Children stay free (see details) - Children's pool - Free children's club - Free cot - Playground ### Kitchen - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Refrigerator - Toaster - Water dispenser ### Dining - Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 283,500 for adults and VND 141,750 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Limited room service ### Bedrooms - Rollaway/extra bed: VND 737,100 per day ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Terrace ### Laundry - Dry cleaning/laundry service - Dryer - Laundry facilities ### Work spaces - Desk ### Climate control - Air conditioning ### Pets - Pet friendly - Welcoming cats and dogs only - Up to 10 kg per pet - Fee: VND 567,000 per pet per night - Food and water bowls ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - 24-hour front desk - ATM - Concierge services - Free bottled water - Free local calls - Housekeeping (daily) - Iron/ironing board - Luggage storage - Phone - Safe - Safe at front desk ### Location highlights - In an entertainment district ### Things to do - 24-hour gym - Children's pool - Free bicycle rentals - Free children's club ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Window guards - Fire extinguisher ### General - 100% renewable energy - 25 floors - 284 units - Energy-saving switches in guestrooms - Free bicycle rentals - Recycling - Water dispenser - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of VND 567000 per pet, per night Welcoming dogs and cats only 2 total (up to 10 kg per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 737100 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 283500 for adults and from VND 141750 for children - Airport shuttle fee: VND 924000 per vehicle (one-way) - Pet fee: VND 567000 per pet, per night - Rollaway bed fee: VND 737100 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6 AM to 10 PM ### Property is also known as Somerset West Point Hanoi Aparthotel Somerset West Point Aparthotel Somerset West Point Somerset West Point Hanoi Hanoi Somerset West Point Hanoi Aparthotel Somerset West Point Hanoi Aparthotel Hanoi ## Frequently asked questions ### Does Somerset West Point Hanoi have a pool? ### How much does it cost to stay at Somerset West Point Hanoi? ### Is Somerset West Point Hanoi pet-friendly? ### How much is parking at Somerset West Point Hanoi? ### What time is check-in at Somerset West Point Hanoi? ### What time is check-out at Somerset West Point Hanoi? ### Does Somerset West Point Hanoi provide a shuttle to the airport? ### Where is Somerset West Point Hanoi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Somerset West Point Hanoi Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 163 8 - Good 51 6 - Okay 9 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Mark 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great front desk and cleaning staff, clean and comfortable too. ##### Mark Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Lynn 26 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly staff ##### Lynn Stayed 21 nights in Nov 2025 ### 10/10 Excellent #### Paul 1 Dec 2024 Liked: Cleanliness, room comfort, communication #### Great stay Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town. ##### Paul Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Christopher Michael 9 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again. ##### Christopher Michael Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Yashar 5 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious ##### Yashar Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 27 Mar 2024 Liked: Cleanliness, room comfort, communication Very nice hotel for staying in Hanoi. Good location, good rate and clean. ##### Verified traveller Stayed 1 night in Mar 2024 ### 10/10 Excellent #### LEE 22 Jan 2024 Liked: Cleanliness, room comfort, communication #### Good for business trips Excellent stay. Very clean, kind, and decent breakfast. ##### LEE Stayed 14 nights in Jan 2024 ### 10/10 Excellent #### Takuya 27 Nov 2023 Liked: Amenities, property conditions & facilities Facilities are clean and new, nice to stay long. ##### Takuya Stayed 2 nights in Nov 2023 ### 8/10 Good #### Akiko 16 Jun 2024 Liked: Cleanliness, amenities, communication The noodles for breakfast are tasty! ##### Akiko Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Trung 25 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days. ##### Trung Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Hatim 9 Mar 2025 Liked: Cleanliness, room comfort, communication #### Nice Hotel, perfect location and GREAT staff Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team. ##### Hatim Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 28 Mar 2025 Liked: Cleanliness, room comfort, communication #### Definitely recommend! Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### David 2 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly and helpful staff, good customer service ##### David Stayed 1 night in Dec 2023 ### 10/10 Excellent #### WingYan 17 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice. ##### WingYan Stayed 4 nights in Aug 2024 ### 8/10 Good #### Colin 1 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice big room and very clean. It will be much better when the road work is finished. ##### Colin Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Loan 24 Mar 2025 Liked: Cleanliness, room comfort, communication #### Nice hotel,but far from everything Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby. ##### Loan Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Adriana 27 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Property was nice and clean. Just the construction around the property was not good. ##### Adriana Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Natasha 11 Dec 2023 Liked: Cleanliness, room comfort, communication #### Great value for money hotel in Hanoi I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time. ##### Natasha Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Lindsay 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone. ##### Lindsay Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Siu Yeung 4 Jan 2024 Liked: Cleanliness, room comfort, communication #### Large and nice apartment Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area. ##### Siu Yeung Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Tim 1 Apr 2025 Liked: Cleanliness, room comfort, communication #### Good hotel, Good location We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area. ##### Tim Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### traci 5 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication \*\*5-Star Review for Somerset West Point Aparthotel, Hanoi\*\* I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return! ##### traci Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Stephen 30 Mar 2025 Liked: Cleanliness, property conditions & facilities, communication Apartment was very good for the price. ##### Stephen Stayed 11 nights in Mar 2025 ### 10/10 Excellent #### MING FENG 1 Jan 2024 Liked: Cleanliness, room comfort, communication #### nice hotel to stay great hotel, great service ##### MING FENG Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Lindsey 27 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Would recommend ##### Lindsey Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)